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Room type Options Nightly price Book
Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Room, 2 Single Beds, Non Smoking
35 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 2 Single Beds, Non Smoking (Shower Only)
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Double Bed, Non Smoking (Small Room)
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 King Bed, Non Smoking
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Double Bed, Non Smoking
22 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Double Bed, Non Smoking (Shower Only)
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Family Room, 2 Double Beds, Non Smoking
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Non Smoking
48 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Victorian hotel with a 24-hour front desk and a restaurant

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This hotel is 3.3 mi (5.3 km) from Chester Zoo and 6.3 mi (10.1 km) from Cheshire Oaks Designer Outlet.

Make yourself at home in one of the 218 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include concierge services, wedding services, and a fireplace in the lobby.

Satisfy your appetite for dinner at the hotel's restaurant, Kings Quarters, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

The Queen at Chester Hotel, BW Premier Collection

City Rd, Chester, England CH1 3AH

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 218
  • Number of floors - 7
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 1
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Banquet hall
  • Uncovered parking
  • Outdoor furniture

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Hindi
  • Polish

Parking

Self parking (surcharge)

Room Amenities

The Queen at Chester Hotel, BW Premier Collection offers 218 air-conditioned accommodations with coffee/tea makers and hair dryers. Digital television is provided. Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Shower only
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Where to Eat

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Kings Quarters - This restaurant serves breakfast and dinner.

Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per night.
  • Cribs (infant beds) are available for GBP 15 per night.

Pet Policy

  • Pets allowed for an extra charge of GBP 50.00 per pet, per day
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Car not required

Security system

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Contactless check-out is available

Fees

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person
  • Uncovered self parking fee: GBP 16 per night
  • Pet fee: GBP 50.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15 per night
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hallmark Hotel Queen Chester
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Hotel The Queen
  • Hallmark Hotel The Queen Chester
  • The Queen at Chester BW Premier Collection
  • The Queen at Chester Hotel, BW Premier Collection Hotel
  • The Queen at Chester Hotel, BW Premier Collection Chester
  • The Queen at Chester Hotel, BW Premier Collection Hotel Chester

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Contactless check-in and contactless check-out are available.

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