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Check in is ready and the desk attendants are always pleasant and helpful. We arrived on a Tuesday and enjoyed the Happy Hour time. It's s pleasure to be able to enjoy a snack and a beverage without being nickle & dimed for every service available. We had a restroom kit which was burned out. Once we notified the fruit desk staff, it was corrected immediately! Revelation attention to guest comfort.

Room was spacious & comfortable. Breakfast was fair , biscuits & gravy was only hot food offered .

We had a reason to be in Eau claire for the night. We picked this hotel and I’m so glad we did. There are plenty of other places all around to explore. Many restaurants and bars, etc. Once we arrived at The Oxbow we found no reason to leave. The hotel itself is so comfortable and welcoming. All the little details that make you feel at home. They had a collection of records with record player in each room so that we could enjoy some music. Once we freshened up, we came downstairs in the hunt for dinner and found The Lakely is right on property and had live music and wonderful food. As far as the service the people there were so kind. It was just a fantastic experience to be there. We can’t wait to go back.

I loved the breakfast options

Very clean and nice safe area

Helpful and kind desk staff. Clean room with comfortable bed. Working and quiet refrigerator. Clean bathroom with nice shower. Full glass on the shower - for those traveling with other guests who may want to use the toilet or sink at the same time.