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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Outdoor pool, free pool cabanas, pool umbrellas
Aerial view
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included

Explore the area

Map
Rose Hall Main Road, Montego Bay, Saint James
  • Cinnamon Hill Golf Course
    7 min drive
  • The Shoppes at Rose Hall
    7 min drive
  • Greenwood Great House
    8 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    25 min drive

Room options

View all photos for Suite, Oceanfront (Penthouse, Butler Service)

Down duvets, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse, Butler Service)

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Pool View

Down duvets, minibar, in-room safe, desk

Suite, Pool View

  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Promo)

Down duvets, minibar, in-room safe, desk

Suite (Promo)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Last room available

Down duvets, minibar, in-room safe, desk

Last room available

  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Tropical View)

Down duvets, minibar, in-room safe, desk

Suite (Tropical View)

  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Accessible

Down duvets, minibar, in-room safe, desk

Suite, Accessible

  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Butler Service)

Down duvets, minibar, in-room safe, desk

Suite, Oceanfront (Butler Service)

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Down duvets, minibar, in-room safe, desk

Suite, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Montego Bay

With a stay at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive in Montego Bay (Northern Estates), you'll be within a 10-minute drive of Rose Hall Great House and Jamaica Beaches. .This all-inclusive property is 11.5 mi (18.5 km) from Doctor's Cave Beach and 2.8 mi (4.5 km) from Greenwood Great House.

What's nearby

  • Cinnamon Hill Golf Course - 7 min drive
  • Montego Bay Convention Centre - 7 min drive
  • White Witch of Rose Hall Golf Course - 8 min drive
  • Greenwood Great House - 8 min drive
  • Rose Hall Great House - 8 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 25 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬9 min drive
  • ‪Choicez - ‬9 min drive
  • ‪Starcafé - ‬1 min walk
  • ‪Waves Restaurant - ‬9 min drive
  • ‪Fresh - ‬7 min drive

About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 295 accommodations with iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and video-game consoles. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has 19 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 295 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and a spa tub. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at La Toscana, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.
Palau Gourmet - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Kiniro - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Galleon Surf and Truf - This steakhouse serves dinner only. Reservations are required. Open daily.
Jamaicano Port María - This restaurant serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants and 2 coffee shops
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Toscana
  • Palau Gourmet
  • Kiniro
  • Galleon Surf and Truf
  • Jamaicano Port María

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 19 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1004 reviews" "
Rating 8 - Good. 183 out of 1004 reviews" "
Rating 6 - Okay. 81 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Gerald

Stayed 4 nights in Sep 2024

10/10 Excellent

Sytonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing so happy I chose this stay for my 30th birthday all the way from USA it was truly beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 3 nights in Sep 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a stunning resort in the heart of Montego Bay. The staff is incredibly kind, warm and helpful. Between customizing the mini bar to your preference to helping with excursions. They make you feel like family! I wish there were more Jamaican dishes at the restaurants and that the cleaning team/maids were more consistent, but I would definitely stay again.
Stayed 8 nights in Sep 2024

10/10 Excellent

Quinteria

Travelled with partner
Liked: Staff & service, property conditions & facilities
I recently had the pleasure of staying at JOIA, and I must say, the experience was nothing short of exceptional. From the moment I arrived, the staff went above and beyond to ensure my stay was comfortable and memorable. The rooms were impeccably clean, spacious, and elegantly decorated, providing a perfect blend of luxury and comfort. The amenities were top-notch, including a stunning pool area, a well-equipped fitness center, and a relaxing spa. The service throughout my stay was outstanding. Every staff member I encountered was friendly, professional, and eager to assist with any request. The attention to detail was evident in every aspect of the hotel, from the beautifully maintained grounds to the thoughtful touches in the room. However, there was one aspect of my stay that fell short of the otherwise flawless experience: the dining reservations. The hotel operates on a first-come, first-served basis for its restaurants, which unfortunately meant that I was unable to secure a reservation at any of the on-site dining establishments during my stay. This was a bit disappointing, as I had heard wonderful things about the cuisine and was looking forward to trying it. Despite this minor inconvenience, my overall experience at JOIA was fantastic. I would highly recommend this hotel to anyone looking for a luxurious and relaxing getaway. Just be sure to plan ahead for dining reservations to avoid any potential disappointment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ghada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, excellent room, best food and super polite people
Stayed 6 nights in Sep 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2024

6/10 Okay

Simomya

Stayed 5 nights in Sep 2024

4/10 Poor

Janique

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Underwhelming beach vacation
We booked an ocean view suite with a butler for our anniversary weekend. The first night we asked the butler if he could book restaurant reservations only to be told it's first come first served. The same with reserving beach chairs. We ordered room service, pizza was our first choice but we were told they were out of pizza so we ordered nachos, fries and rum. Fries were cold and soggy, nachos only came with cold cheese sauce and they brought vodka instead of rum saying they were out of rum. How can you be out of rum in Jamaica? Each day we had to re-request for the room to be stocked with water and beer. They brought chips and pretzels as snacks only the first day. The Jamaican cuisine restaurant was out of escovitch and drinks across the property were watered down. What went well. The hotel was very clean and quiet. Great view of the ocean from the room. Staff was friendly. And close to the airport. Overall I would not book a suite with a butler again because it provided no value and did not add to the experience. Hotel needs to up their hospitality game.
Stayed 3 nights in Sep 2024

2/10 Terrible

Paul

Disliked: Staff & service
the food was great but someone took cash out of my safe they said they are working on a investigation still waiting to hear back
Stayed 4 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Darrcell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful! Best breakfast buffet I’ve ever seen! The food was great and the staff were so friendly! I would definitely return
Stayed 3 nights in Sep 2024

8/10 Good

Chinelo Sarah

Travelled with partner
Liked: Amenities, property conditions & facilities
The food was great
Stayed 6 nights in Sep 2024

8/10 Good

Vanessa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel before this was our 4th stay here. Best part of this hotel is the staff they are 10/10 service wise this is what keeps me coming back. While I was staying here it was my birthday, sadly they forgot my birthday and my boyfriend had to remind them. When we returned to our room they left a banner that said happy anniversary instead of happy birthday :| I had to ask about 6 people to change it before it was corrected. It was corrected two days after my actual birthday. This was kinda upsetting to me as I said previously I stayed here before and the attention to detail is why I returned. We were given a few bottles of champagne to accommodate the error and I did talk to my concierge about it and he told me something must have been missed somewhere along the lines. The best part of this hotel is the staff and the food the drinks are great too. I would recommend this hotel to friends and family. I just wish they didn't forget my birthday as that part really did disappoint me. Cassandra at the pool bar is awesome and so was my concierge Travis and Regina from the front desk they all left a lasting impression.
Stayed 7 nights in Sep 2024

10/10 Excellent

Basia

Stayed 4 nights in Aug 2024

10/10 Excellent

Demetris S

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

8/10 Good

Alonzo

Stayed 4 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The property is great except for the carpets in the hallway, that smells like old clothes. The staffs are super polite and helpful, I would definitely revisit
Stayed 3 nights in Sep 2024

10/10 Excellent

Glynnis A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this resort. From the moment we arrived to the moment we departed, the experience was high class all the way. The staff was friendly and accommodating, the food and drinks were excellent, and it was a relaxing and entertaining stay! Special shoutout to Darrio at the pool bar and Passion on the entertainment team!
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephanie, Long Island City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and welcomed me back with open arms. I didn’t have any issues with the amenities in my room, the room was very clean and organized very nicely! Thank you always.
Stayed 3 nights in Aug 2024

8/10 Good

Sofia

Stayed 4 nights in Aug 2024

10/10 Excellent

Richaunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be returning
My fiance and I went there to celebrate his birthday and our anniversary. From the moment we arrived we were met with excellent customer service. The room was clean, the food was delicious and the drinks were strong and back to back. Since the grand allows access to all 3 properties we checked the others out and were THANKFUL that we choose Joia/Grand side. They decorated our room with birthday and anniversary banners. We customized our bar to nothing but white rim and they obliged. Room service was prompt and immaculate. The only thing that annoyed us was the restaurants at night are first come first sit, not really that large to accommodate lots of people choosing one restaurant, as was the case with the surf n turf restaurant, so we missed out on that one. But there was plenty of other places to eat so we weren't sweating it. We even did the resort tour that we usually turn down and walked away with 100 USD that we used to buy our baby souvenirs and gifts with. I'm not easily pleased and this really won me over.
Stayed 4 nights in Aug 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Iberostar Grand was the best hotel I have ever stayed in. Everything was perfection. The staff was incredible and attentive. The property was stunning. The food was exceptional. We can’t wait to go back.
Stayed 5 nights in Aug 2024

6/10 Okay

RALSTON

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I had issues with the food at the Surf and Turf restaurant, general jamaican breakfast offerings and the Jamaican restaurant. Served watery cold clam chowder soup at the surf and turf. Also cold mived grill pork/chicken at the Jamaican restaurant. Late night room service was a hit and miss. The property and staff was good. The entertainment is average. I would not recommend this hotel based on this experience.
Stayed 5 nights in Aug 2024