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Krystal Monterrey

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Monterrey

Lobby sitting area
Front of property
Deluxe Double Room, 1 King Bed
Interior
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Fuente de la Vida o Neptuno
    5 min walk
  • Plaza Zaragoza
    5 min walk
  • Macroplaza
    5 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    28 min drive

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Hotel Kavia Monterrey
Parking included
Free WiFi
Air conditioning
Housekeeping
4.4 out of 5, Excellent, (1631)
The price is AU$130
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Kavia Monterrey

About the area

Monterrey

With a stay at Krystal Monterrey, you'll be centrally located in Monterrey, a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park. .This hotel is 2.3 mi (3.8 km) from Monterrey Institute of Technology and 2.9 mi (4.6 km) from Cintermex.

What's nearby

  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Basilica de Guadalupe - 15 min walk - 1.3 km
  • Fundidora Park - 5 min drive - 4.2 km
  • Cintermex - 6 min drive - 4.7 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a fitness center, a short walk to Macroplaza
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 207 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a banquet hall.
For lunch or dinner, stop by Café Flores, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 350 for adults and MXN 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Café Flores

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1003 out of 1793 reviews" "
Rating 8 - Good. 384 out of 1793 reviews" "
Rating 6 - Okay. 186 out of 1793 reviews" "
Rating 4 - Poor. 122 out of 1793 reviews" "
Rating 2 - Terrible. 98 out of 1793 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lizbeth selene

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the city are great! Very spacious suite. Nice clean shower and restroom. The bed was very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very center of the downtown. Very convenient to get around
Stayed 4 nights in May 2024

6/10 Okay

Rosa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got rain that time and it was liking right in front of the elevator
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything as fabulous
Stayed 1 night in Aug 2024

4/10 Poor

ROSSY, Pearland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy. I wish the general manager can read this message and do something about it. Thanks
Stayed 2 nights in Aug 2024

4/10 Poor

ROSSY, Pearland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unkempt, the carpets are dirty, the doors don't close properly. We had always stayed at the Crystal, it had been a year or two since we had been there, but this time we came back, honestly it was only because we didn't have another reservation available elsewhere, but it leaves a lot to be desired, even the price is quite high to be sleeping in a bed where the sheets are torn. The towels were poorly washed and all untidy, it's horrible. I think they should pay more attention to that, but the staff and the people who clean, at least the one who took care of our room, was always very kind, Mrs. Romy.
Stayed 7 nights in Aug 2024

10/10 Excellent

Georgina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location! Everything was in walking distance
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excelente servicio. Excelente ubicación. Hermoso hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2024

8/10 Good

Maxine

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and within minutes of almost everything.
Stayed 3 nights in Jul 2024

8/10 Good

Sixto

Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid Gissell Guajardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me lleve una agradable sorpresa al ver que se tomaron el tiempo en decorarme la habitacion y escribirme buenos deseos por mi cumple. , ademas de los minipostresitos. Fueron mucho mas alla de lo esperado e hicieron mi estancia memorable. Muchas gracias!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the restaurant and the beautiful lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2024

10/10 Excellent

Noemi, SAN BENITO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! They even surprised me with balloons and a slice of cake in the room because of my bday!
Stayed 3 nights in Jul 2024

6/10 Okay

Ma, Baytown

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pedi por una extra almoda. Nunca la llevaron, la alberca no esta en servicio. Pregunte antes, me dijieron que si esta a, pero no era verdad
Stayed 2 nights in May 2024

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Karina

Travelled with family
Liked: Staff & service
There were no towels in the room, the room is very outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Amir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kepted! Very clean and great location
Stayed 1 night in Jul 2024

4/10 Poor

Hector

Stayed 13 nights in Jun 2024

10/10 Excellent

Thibauld

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in Monterrey for a business trip an chose this hotel at the very last minute. Waw a great choice. Ideally located, easy to access, has a valet parking that is free when you are Platinum with Expedia and the room upgrade was no joke, I ended up in a huge suite with 180 view with windows from floor to ceiling. Deco and terminations are a bit outdated and the breakfast buffet a bit pricey, but no big deal.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍
Stayed 3 nights in Jun 2024

8/10 Good

martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for shopping dinning in the hotel or nearby restaurant. Some Weekends they have outside entertainment offered by city.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roel

Stayed 3 nights in Mar 2024