We stayed at this hotel for one week commencing Sat 5th September 2015 as we had often said that we would like to stay at Hotel Bristol.Our arrival was disappointing to say the least as we were only offered a glass of water on arrival,after a long day,having been up early at 2-45 am and arriving at the hotel in mid afternoon.Our room was much smaller than what we are used to in other hotels in Saas Fee,but it was spotlessly clean with a balcony with excellent views.We had only booked bed and breakfast and the buffet breakfast was very good,with plenty of choice,but only continental breakfast.The waitress was very good indeed and attended to our every need every morning,Our room was comfortable but the beds could have been a little softer,they tended to be a bit on the solid side.The disappointment was that we never saw the bar open at all in the evenings,but this was not too much of a problem,as we know the village well and have our evening drinks at several different locations.We were disappointed that the owners never came to us to introduce themselves at any time during our stay,as we have always been used to the practice of owners doing so wherever we have stayed previously.However our overall opinion was that it was a pretty good holiday hotel and I am sure we would visit again if the occasion arose,and the price was right.