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Hôtel du Château & Spa Gemology

4.0 star property

Photo gallery for Hôtel du Château & Spa Gemology

Restaurant
Property entrance
Indoor pool, seasonal outdoor pool, pool loungers
Couples treatment room(s), hot tub, steam room, Turkish bath/hammam
Garden view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • 24/7 front desk
  • Pool

Explore the area

Map
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000
  • Château Comtal
    ‪1 min walk‬
  • Narbonnaise Gate
    ‪2 min walk‬
  • Historic Fortified City of Carcassonne
    ‪3 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Triple

In-room safe, individually decorated, desk, blackout curtains

Junior Suite Triple

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

In-room safe, individually decorated, desk, blackout curtains

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, individually decorated, desk, blackout curtains

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Chambre Supérieure Triple

In-room safe, individually decorated, desk, blackout curtains

Chambre Supérieure Triple

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

In-room safe, individually decorated, desk, blackout curtains

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property - evening/night

SOWELL COLLECTION Hôtel du Roi & SPA

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (393)
The price is AU$232
for 1 room
includes taxes & fees
25 Feb - 26 Feb
SOWELL COLLECTION Hôtel du Roi & SPA

About the area

Carcassonne

With a stay at Hôtel du Château & Spa Gemology in Carcassonne (City of Carcassonne), you'll be steps from Château Comtal and Narbonnaise Gate. .This spa hotel is 0.3 mi (0.4 km) from Le Musée de la Torture de Carcassone and 0.4 mi (0.6 km) from Basilica of St. Nazaire and St. Celse.

What's nearby

  • Château Comtal - 1 min walk
  • Narbonnaise Gate - 2 min walk
  • Historic Fortified City of Carcassonne - 3 min walk
  • Aude Gate - 4 min walk
  • Le Musée de la Torture de Carcassone - 5 min walk

Getting around

  • Couffoulens Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Saint Jean - ‬5 min walk
  • ‪L'Escargot - ‬4 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬3 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Hôtel du Château & Spa Gemology

Mediterranean Carcassonne hotel in City of Carcassonne with a full-service spa
Hôtel du Château & Spa Gemology offers 17 accommodations with safes and hair dryers. Each accommodation is individually decorated. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a steam room.
SPA GEMOLOGY has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Stay in one of 17 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a steam room. Additional amenities at this Mediterranean hotel include complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Onsite venue - bar.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: EUR 18 for adults and EUR 9 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne

Hôtel du Château & Spa Gemology Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 417 reviews
Rating 8 - Good. 119 out of 417 reviews
Rating 6 - Okay. 19 out of 417 reviews
Rating 4 - Poor. 6 out of 417 reviews
Rating 2 - Terrible. 6 out of 417 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Great location, great massage and lovely staff
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great staff
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stayed 1 night in Sep 2024

10/10 Excellent

Voon-Chung

Stayed 1 night in Aug 2024

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff. Beautiful property!
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly hotel right beside the old city
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, ok rooms, disappointing restaurant
Hotel location and general atmosphere was great! Room was also pretty good size and comfortable. But the fact that the hotel offers on small tapas plates or jars of food is strange. The breakfast was also very limited for a 4 star hotel. It was just 2 pieces of cheese, a piece of ham and then pastries and one boiled egg. I would expect more and the fact that you can’t really have a real dinner is annoying especially when you want to just chill at the hotel. They siggested we can order Uber eats but would have to eat in our room…..although they also agreed that the restaurant does not serve real dinner.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Stephen, Scottsdale

Travelled with partner
Liked: Amenities
Great location for visiting La Cite. The hotel and its grounds were very well maintained. The room was very comfortable quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and ambiance. Amazing staff.
Stayed 2 nights in May 2024

6/10 Okay

Hilary

Liked: Staff & service
Coukd have been wonderful
Lovely location and hotel coukd have been absolutely excellent but lets itself down with just simple stuff
Stayed 1 night in May 2024

10/10 Excellent

Ann

It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Stayed 1 night in Apr 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely retreat
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Will return
Stunning location, excellent service. No restaurant facility so a few light bites only…..otherwise faultless.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff
Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and pool, close to town
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Outstanding location, amenities and service. Carcassone is amazing, but it’s busy with tourists so we were VERY glad we didn’t stay in the walled city itself. This is a close as you can get and still have a quiet, refined place to crash after wandering around the amazing historic location. Taxi service is spotty at best from the train station so have the hotel reserve one to pick you up if taking the train. Would absolutely stay here again.
Stayed 3 nights in Sep 2023