See all properties
Save

Hotel Chez Swann

4.0 star property

Photo gallery for Hotel Chez Swann

City view
Hallway
Lobby sitting area
Exterior
Suite | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Montreal, QC
  • The Underground City
    ‪2 min walk‬
  • Sainte-Catherine Street
    ‪2 min walk‬
  • Crescent Street
    ‪3 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2

Similar properties

Exterior

Best Western Plus Montreal Downtown-Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (2573)
The price is AU$174
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Best Western Plus Montreal Downtown-Hotel Europa

About the area

Montreal

A stay at Hotel Chez Swann places you in the heart of Montreal, steps from The Underground City and Sainte-Catherine Street. .This boutique hotel is 0.3 mi (0.6 km) from Bell Centre and 0.4 mi (0.6 km) from McGill University.

What's nearby

  • The Underground City - 2 min walk
  • Montreal Museum of Fine Arts - 5 min walk
  • Bell Centre - 7 min walk
  • McGill University - 7 min walk
  • Montreal Convention Centre - 3 min drive

Getting around

  • Peel Station - 3 min walk
  • Lucien L'Allier Station - 10 min walk
  • Montreal Saint-Hubert Longueuil Airport (YHU) - 30 min drive

Restaurants

  • ‪Mister Steer Restaurant - ‬2 min walk
  • ‪MARCUS Restaurant + Lounge - ‬2 min walk
  • ‪Joe's Panini - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Sir Winston Churchill Pub - ‬3 min walk

About this property

Hotel Chez Swann

Hotel with free breakfast, steps from The Underground City
Hotel Chez Swann offers 23 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 23 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite with French cuisine at Le Pois Penche, a brasserie which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include limo/town car service, express check-in, and express check-out.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Le Pois Penche - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 16 ft (CAD 40 per day)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Le Pois Penche

Things to do

  • Bike rentals

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 35.0 per night
Cribs (infant beds) are available for CAD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 40 per day (16 ft away)
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out fee: CAD 35 (subject to availability)
  • Crib (infant bed) fee: CAD 35.0 per night
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2025-07-31, 227360

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chez Swann
Chez Swann Hotel
Chez Swann Montreal
Hotel Chez Swann
Hotel Chez Swann Montreal
Hotel Swann
Swann Hotel

Hotel Chez Swann Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 79 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our room and the proximity to downtown . Very easy walk to the Bell Center . More selection at breakfast would be better though . We felt it was limited
Stayed 1 night in Nov 2024

10/10 Excellent

Kerem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Derick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little boutique hotel downtown at a reasonable price, however the nighttime music with a lot of bass in it was not good till about 11pm and other garages and other establishments close by did not help. Also the bathroom was three steps up and we therefore had to leave a light on during the night.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer, Halifax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was supposed to receive VIP but did not. The water pressure in shower was very low. Water in fridge should be replenished daily. Great smoothie and yogurt bar available on site. Excellent location and near all amenities
Stayed 3 nights in Nov 2024

8/10 Good

Hyeongil

Stayed 1 night in Oct 2024

8/10 Good

Asmaa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. The interior design/boutique style of the hotel was beautiful. Free breakfast was extremely basic (breads, yogurt and coffee). Front Desk - everyone was extremely hospitable except for one younger male attendant on Saturday morning. He wqs pretty unapproachable
Stayed 2 nights in Nov 2024

8/10 Good

Sheryl-lynn

Liked: Cleanliness, staff & service
The sand was very nice and professional, but the main reason I wanted this hotel is because it had a double shower. One of the showers is not working properly and the other one is working OK.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Stayed 2 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Emily

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
No hot water and terrible customer service!
I rarely have terrible experiences but this is one I have to write about. As soon as we checked into the hotel after a long train ride, we were told that there was no hot water and that someone was there to fix it. When we got back to the hotel after dinner, it was already midnight and when I asked the (new) receptionist if the water situation was fixed, he said yes. Well, there was no hot water nor was there any water pressure despite there being two waterfall shower heads. We basically had to wash ourselves as best as we could with cold water. If it hadn't been so late, I would've asked Hotels.com to move us to a different hotel. In the morning, there was still no hot water and I asked several guests at the (terrible) breakfast if they had hot water and everyone upset that they still could not shower. I was glad we were only there for one night but I'm not happy that I wasted a free night on this hotel. None of the three receptionists I encountered offered a discount or free night for this inconvenience. It's terrible customer service and I would never recommend this hotel to anyone.
Stayed 1 night in Oct 2024

8/10 Good

Jason

Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Stayed 1 night in Sep 2024

8/10 Good

jason

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool decor, nice room, shower is great, and hard to beat the location. Parking can be a pain
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 3 nights in Sep 2024

6/10 Okay

Jan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel met all of our needs for an overnight stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Sari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to place when I need to be in Montreal—super location near the Montreal Museum of Fine Arts and close to the Museum of Contemporary Art!
Stayed 4 nights in Sep 2024

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly check-in. Spacious room. Great location.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación Hay varias opciones de restaurantes y tiendas Cama muy cómoda y habitación limpia Me encantó
Stayed 3 nights in Sep 2024

10/10 Excellent

Eileen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved this hotel. The decor throughout the hotel was lovely, very original and had a home like feeling. Our room was very clean as was the rest of the hotel. The staff were very professional and caring. We would definitely stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Dr. shahram

Disliked: Staff & service
there was not any kitchen for breakfast!!
Stayed 1 night in Sep 2024