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Hotel Victoria

4.0 star property

Photo gallery for Hotel Victoria

Front of property
Junior Suite, Lake View
Outdoor pool
Reception
Egyptian cotton sheets, premium bedding, free minibar items

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Route de Caux 16, Montreux, 1823
  • Montreux Christmas Market
    ‪5 min drive‬
  • Montreux Casino
    ‪5 min drive‬
  • Freddie Mercury Statue
    ‪6 min drive‬
  • Sion (SIR)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, Lake View

Junior Suite, Lake View

Junior Suite, Lake View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View

Standard Double Room, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Lake View

Apartment, Lake View

Apartment, Lake View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Lake View

Standard Single Room, Lake View

Standard Single Room, Lake View

  • 17 sq m
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Lake View

Superior Suite, Lake View

Superior Suite, Lake View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1004)
The price is AU$456
for 1 room
includes taxes & fees
7 May - 8 May
MONA Ex-Eurotel

About the area

Glion

When you stay at Hotel Victoria in Montreux, you'll be connected to a rail/subway station, within a 5-minute drive of Gruyère Pays-d'Enhaut Regional Nature Park and Swiss National Audiovisual Museum. .This family-friendly hotel is 2.2 mi (3.5 km) from Musée de Montreux and 2.2 mi (3.6 km) from Montreux Christmas Market.

What's nearby

  • Montreux Christmas Market - 5 min drive - 3.6 km
  • Place du Marche - 5 min drive - 3.7 km
  • Montreux Casino - 5 min drive - 3.6 km
  • Freddie Mercury Statue - 6 min drive - 3.8 km
  • Chateau de Chillon - 6 min drive - 4.1 km

Getting around

  • Glion Station - 4 min walk
  • Sion (SIR) - 50 min drive

Restaurants

  • ‪Buffet de la Gare - ‬4 min walk
  • ‪Chez Bilia - ‬5 min drive
  • ‪Le Contretemps - ‬6 min drive
  • ‪Chill-on Rec - ‬5 min drive
  • ‪Glion Club - ‬6 min walk

About this property

Hotel Victoria

Luxury hotel with a full-service spa connected to a rail/subway station in Montreux
Hotel Victoria offers 53 accommodations with minibars (stocked with some free items) and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Montreux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 53 individually decorated guestrooms, featuring minibars (stocked with some free items) and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Montreux? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hotel Victoria has a restaurant on site.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Hiking/biking trails
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Private wine tours
  • Tennis
  • TV in common areas
  • Vineyard
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Highchair
  • Mini golf
  • Musical instrument
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Terrace
  • Vineyard

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Welcoming dogs and cats only
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day
Cribs (infant beds) are available for CHF 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from May 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Victoria Montreux
Hotel Victoria Montreux
Hotel Victoria Hotel
Hotel Victoria Montreux
Hotel Victoria Hotel Montreux

Hotel Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 20 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

7.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Victoria is around a 3 minute walk from Glion station (cog train from Montreux train station which takes around 12 mins). Stunning views from our lakeside room. Room 3 has an interconnecting door to Room 2 and is not particularly well soundproofed. Due to health issues with our neighbour, little sleep was had on the first night. However, staff were able to move us to a different room for our second night which was appreciated. Hotel and restaurant were full on Christmas Eve. I was surprised to find a lot of young children in the restaurant and lounge running around. With hot plates coming out of the kitchen and elderly clientele with potential mobility issues, it made me nervous and was an accident waiting to happen. On my way out, a child slid past my feet on her belly head first, only stopping an inch or two away from a glass door. No effort as far as I could see that staff or parents were containing the situation. It felt a bit unruly given the fine dining experience at CHF 180 per person. I would have liked to have seen either some form of intervention from staff to remind parents to keep an eye on their children or for there to have been a limit of say, aged 12 and above in the restaurant. Having said all of that, I cannot fault the staff who were attentive, accommodating and friendly. The food was beautifully presented and tasted delicious. Overall, a lovely stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

moyuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very elegant hotel with long history historical story. Great service and spectacular Geneva lake view.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt like we were movie stars being pampered in luxury with an excellent staff and amenities. A classic luxury palace. We are really backpackers treating ourselves to a couple of great days at The Victoria. Impeccable service. Awesome place. Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and view were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

dina

Stayed 1 night in Jul 2024

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t cleaned on several occasions and I had to notify them daily to clean my room. There was dust and food crumbs, etc on the furniture, hair in the bathroom, dirty soap in the sink, etc. I asked to speak to the manager(who is also the hotel owner) twice about the issue with cleanliness and she refused to see me claiming she was “busy.” Meanwhile, she was constantly around the hotel giving me death stares as if to say “How dare you complain.” Her total disregard about this issue speaks volumes about the staff’s attitude to customer satisfaction. It’s ironical that on the hotel site she claims her family will give you a warm welcome yet could not be bothered to speak to a paying customer about the issues I was having with cleaning. Staff in general (restaurant staff) are very snobby and choose and pick who to serve with respect. Restaurant staff (males) are extremely aggressive especially the Maitre De (not the thin tall one - the thin tall Maitre De is very agreeable) policing guests were to sit often refusing us tables. Whilst the female restaurant staff are friendly, one of them stopped me from opening a bottle of water on the terrace as they “were closed” and ordered me to go into the breakfast bar to use an already opened bottle. Very bizarre attitude. The reception staff were very lovely and kind. The chef is also very good. He makes the best madeleines. However, due to the aggressive nature of the male restaurant staff, I never had dinner at the hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Vippin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovley

Lovley hotel - just what you should expect at this end of the price range.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebe Familie Mittermeier…-es war ein wunderbarer und schöner Aufenthalt und es wird nicht der Letzte sein !es hat uns so gefallen-wir waren so begeistert! Danke viel Mals für das schöne Ambiente und alles was mit so einen wunderbaren Hotel und Ort zu tun hat! Herzlichste Grüsse Barbara Ruckstuhl und Thomas Bont
Stayed 2 nights in Dec 2024

8/10 Good

Andreas

Stayed 2 nights in Oct 2024

10/10 Excellent

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is performing a service and a quality which is nowadays hard to find
Stayed 1 night in Aug 2024

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Frederique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kennen Sie dieses Gefühl, dass es doch so sein sollte, wie in den „alten Filmen“. So schön. So romantisch…. Hier erfüllt sich diese Sehnsucht, mit den Annehmlichkeiten der Moderne. Wir sind gerne eingetaucht.
Stayed 2 nights in Jun 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful view

The hotel is a bit away from Montreux city center, but easily reachable via the train or the funicular. As it is located high on a hill, you can enjoy a wonderful view over the lake, particularly when wandering in the nice garden of the hotel. Service is perfect, room are old-style but comfortable and very clean. Just be aware that there is no double bed, only two single ones close to each other. Only the choice of the breakfast buffet could be improved, otherwise everything was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Walter und Marita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024