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Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Exterior
Lobby
Lobby
Indoor pool
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Free WiFi
    Free WiFi

Explore the area

Map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Jacksonville Community Park
    4 min drive
  • Jacksonville PetSafe Bark Park
    5 min drive
  • Lake Jacksonville
    5 min drive
  • Jacksonville, IL (IJX-Jacksonville Municipal)
    13 min drive

Room options

View all photos for Suite, 2 Double Beds

Room amenity

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Room amenity

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Sleep Inn & Suites
Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (448)
The price is AU$158
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sleep Inn & Suites

About the area

Jacksonville

Located in Jacksonville, Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel is in the business district, a 4-minute drive from Jacksonville Community Park and 7 minutes from Illinois College. .This hotel is 4.1 mi (6.6 km) from Governor Duncan Mansion and 5.7 mi (9.2 km) from Future Champions Sport Complex.

What's nearby

  • Jacksonville Community Park - 4 min drive - 3.4 km
  • Lake Jacksonville - 5 min drive - 4.4 km
  • Illinois College - 7 min drive - 6.0 km
  • Morgan County Fairgrounds - 9 min drive - 8.2 km
  • Future Champions Sport Complex - 10 min drive - 9.3 km

Getting around

  • St. Louis Lambert Intl. Airport (STL) - 93 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Pizza Hut - ‬3 min drive
  • ‪Veterans Fgn Wars Post 1379 - ‬5 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel

Hotel with free breakfast, in the vicinity of Jacksonville Community Park
Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Grab bar in shower
  • Shower grab bar height (centimetres): 74
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 86
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel
"Holiday Inn Express Hotel Suites Jacksonville an IHG Hotel"

Holiday Inn Express Hotel & Suites Jacksonville, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 142 out of 369 reviews" "
Rating 8 - Good. 112 out of 369 reviews" "
Rating 6 - Okay. 58 out of 369 reviews" "
Rating 4 - Poor. 31 out of 369 reviews" "
Rating 2 - Terrible. 26 out of 369 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Older hotel that needs some attention and investme
Dated furnishings. Mattress not great. Upkeep not very professional.
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Denny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is seriously out dated for a Holiday Inn Express.
Stayed 1 night in Aug 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 3 nights in Aug 2024

6/10 Okay

Courtney

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Kari

Travelled with family
Disliked: Property conditions & facilities
Room was very outdated with cracked and filthy tile, dirty looking shower head, and tv didn’t work. Staff was wonderful!
Stayed 1 night in Jul 2024

8/10 Good

Jean Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact it was in a safe and quiet area. The facility was clean and the staff was friendly, as well as courteous. I was pleasantly surprised it offered a hot breakfast. Also, the price of the stay was quite reasonable. The only suggestion I have is to provide a directory in the room.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean, but I was sad the pancake maker wasnt working.
Stayed 1 night in Jul 2024

6/10 Okay

Carrie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alanna, White Hall

Stayed 3 nights in Jun 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Marcia

Stayed 1 night in Jun 2024

8/10 Good

Donna

Stayed 1 night in Jun 2024

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible overall experience
Stayed 6 nights in Jun 2024

6/10 Okay

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review.
Stayed 1 night in Jun 2024

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor stay
Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all
Condition of toilet upon arrival
Stayed 5 nights in May 2024

6/10 Okay

Kim

Liked: Room comfort
Disliked: Cleanliness, staff & service
Poor stay
Check in wasn't all it could be. It started at 3:00, we arrived after a 10 1/2 hour drive at 2:15. Asked if our room might possibly be ready, and were told "check in isn't until 3". After again asking, we were told our room was ready. We were not told any more about the hotel. We were put on the 3rd floor (top floor), there was NO elevator in working condition. After hauling our weeks luggage upstairs, we got in our room. The toilet was FILTHY and the room smelled musty. It obviously hadn't been cleaned in awhile. We had to ask for housekeeping while we were there, they only came in on stays that were longer than 5 days. I wouldn't recommend this hotel at all.
Condition of toilet upon our arrival, and unfortunately after we asked to have it cleaned
Stayed 5 nights in May 2024

6/10 Okay

Elizabeth

Stayed 1 night in May 2024

10/10 Excellent

Leah

Stayed 1 night in May 2024

6/10 Okay

Richard

Business traveller
Liked: Amenities
Somewhat to be expected. Elevator broken. Toilet would not flush. Carpet was dirty.
Stayed 1 night in May 2024

4/10 Poor

Amber

Travelled with family
Disliked: Staff & service, property conditions & facilities
Broken services and toilet
We had no working elevator in the hotel. Also our toilet in the room did not flush. They knew about it and still had us stay in the room. We could not change rooms because they said they were full, yet half of the parking lot was empty. Their solution was to have us go down to the main floor and use the lobby restroom. Again, with no elevator.
Stayed 2 nights in May 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024