The hotel is quite central, and the closest tram stop is the "Grand Rex". We stayed in the standard studio which was, effectively as advertised, spacious with access to a private balcony. Staffs and residents were all friendly. The place is overall fresh and clean.
However, there are a few points which needs addressing and they are as followed:
1. The bed wasn't comfortable. A bit cranky with a thin mattress which made it uncomfortable. I have noticed a few poor reviews related to the beds, therefore I think that management owe to be looking into this as sleeping comfort is a bare necessity for any guest.
2. The room was unpleasantly warm during the nights, we were hoping for some sort of mobile or ceiling fan, to be available in the room.
3. As this hotel is central, please be mindful of the constant hustle and bustle noise, especially if you keep the balcony door open, there is a lot of chances for sleepless nights.
4. The kitchen amenities were very limited. It is acceptable for guests who won't bother to eat in. More over, the dining table is on the very small size. Another table on the Balcony would be great as an additional table.
5. The shower and area is badly designed. The lack of shower enclosure will make the bathroom an hazard after each shower. Besides there was no mop in the room for us to wipe the floor after each shower. This is not acceptable as the management is aware of this issue which has been addressed by other guests.