10/10 Excellent
John
Travelled with family
22 Sept 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place lives up to the name Grand. From the moment we checked in we loved the Hotel.
The Front Desk Staff - Daniel and Nickolas were very helpful providing information on using the Metro to go downtown and local places to eat and shop. Their friendliness to the guests goes a long way to make the best hotel even better!
Our rooms were on the 5th floor and were very nice. Walking into the room, spacious, clean, beautiful furniture, comfortable bed, air conditioning! The bathroom amenities are top quality and arranged neatly for the guest. (I worked for a 4 Star Hotel in Utah for 7-1/2 years and notice these things).
The refrigerator is hidden in the credenza cabinet and was nice to have for our beverages.
The surrounding area is complete with a Rewe grocery store, restaurants and a Backerei with a Woolworths adjacent. We took advantage as travelers to grab food for our day-trips to the surrounding areas.
Parking - normally a nightmare anywhere else but so easy at the Palladium. Underground, safe and spacious. Easy access to the lobby by two elevators.
Absolutely would stay here again! Thanks for being so Grand!
Again, a special thanks to Daniel and Nickolas at the Front Desk for helping us out during our stay.
John
Stayed 4 nights in Sep 2024