Where to begin? Does anything in the hotel actually WORK?
Check-In: first words: the A/C is broken. Waiting a part FOR A WEEK. No fans available. "Management won't allow it.
I booked this hotel the day before I arrived. A simple phone call to say the A/C was not working would have gone far. I would have brought my own fan.
"Free Parking"???? My butt. Parking is available on the street, but it is not free. But wait, there's a parking garage for 11 Euro a night.
Lastly, the "system" to create door keys was down. Needed to be escorted to my room by a staff member.
Ice: "ice machine is broken". Really? No A/C, no fans, no ice. Upside: the female staff was amazing. Male staff: arrogant & condescending.
Room: "In the interest of the no A/C", I was given an West-facing room, "to cut down on the sun coming into the room in the MORNING". The correct thing to do would have been to given an EAST-facing room. That way, the afternoon sun will be from the east, not the west, when it is the hottest.