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BQ Alcudia Sun Village

3.0 star property

Photo gallery for BQ Alcudia Sun Village

Outdoor pool
View from room
Flat-screen TV
Reception
Sport court

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast included
  • Pool

Explore the area

Map
Cicuito del Lago 60, Muro, Balearic, 7458
  • Playa de Muro
    ‪9 min walk‬
  • Platja dels Francesos
    ‪12 min walk‬
  • Alcúdia Beach
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪49 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Minibar, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Minibar, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 23.1 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Minibar, desk, blackout curtains, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 adults)

Minibar, desk, blackout curtains, free WiFi

Double Room, Balcony (2 adults)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, desk, blackout curtains, free WiFi

Double Room, Balcony (2 adults + 1 child)

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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Room

Aparthotel Alcudia Garden

  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.0 out of 5, Very good, (264)
The price is AU$98
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Aparthotel Alcudia Garden

About the area

Muro

When you stay at BQ Alcudia Sun Village in Muro, you'll be by the sea, a 2-minute drive from Playa de Muro and 6 minutes from Alcúdia Beach. .This family-friendly hotel is 3 mi (4.9 km) from Alcúdia Port and 9 mi (14.5 km) from Pollensa Port.

What's nearby

  • Playa de Muro - 9 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 6 min drive
  • Hidropark - 6 min drive
  • Alcúdia Port - 7 min drive

Getting around

  • Sa Pobla Station - 12 min drive
  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪L’Épicerie Alcudia - ‬17 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

BQ Alcudia Sun Village

Family-friendly hotel with free breakfast and a 24-hour front desk
BQ Alcudia Sun Village offers 207 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 207 guestrooms featuring microwaves and minibars. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and complimentary toiletries.
Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at Caprise, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Caprise - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

All-inclusive room rates at BQ Alcudia Sun Village are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Caprise

Things to do

  • Arcade/games room
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Games
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini fridge
  • Minibar

More

  • Desk
  • Phone
  • Safe (surcharge)
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 3.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Property Registration Number B07303167

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

BQ Alcudia Sun Village Hotel
BQ Sun Village Hotel
BQ Sun Village
Viva Alcudia Sun Village Hotel Playa De Muro
BQ Alcudia Sun Village Playa De Muro Majorca
Alcudia Sun Village
BQ Alcudia Sun Village Muro
BQ Alcudia Sun Village Hotel
BQ Alcudia Sun Village Hotel Muro

BQ Alcudia Sun Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 18 out of 59 reviews
Rating 8 - Good. 27 out of 59 reviews
Rating 6 - Okay. 12 out of 59 reviews
Rating 4 - Poor. 1 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deimintas

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Sabina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, we stayed there for 3 nights with our 3 year old daughter and the place was perfect, if you looking for a place to stay with children look no further. All amenities are so well maintained pool, playgrounds etc. Children pool with slides is perfect for a 3 year old and older children. All inclusive option is great, tasty food and lots of options in restaurant as well as snack bar and extras in the pool area. Restaurant service is top and everything is so tidy and clean despite the amount of quests. Entertainment program is also good, there is a pool fitness for adults and nice evening programs to sit with a drink. Can honestly recommend this place 👌 not to mention that playa the muro is about 10 min of pleasant walk from the resort.
Stayed 3 nights in Jul 2024

8/10 Good

Jose Henrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! good food.
Stayed 6 nights in May 2024

2/10 Terrible

Sendhil

Stayed 2 nights in Aug 2023

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Good for families
Great hotel for families. Pools, green area, entartainment. The downside is the poor Internet connection, twin bedds (we preffer double ones) and the lack of a stove in the room for the self catering. Also there is air conditioning but no heating. The persinnel is very nice and helped us each time we need it.
Stayed 7 nights in May 2019

10/10 Excellent

Juliane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Wir waren als Familie mit Grundschulenkindern dort, offenbar wird es demnächst renoviert, was in unserem Zimmer auch empfehlenswert wäre, es ist etwas älter gewesen... Aber die Anlage, das Personal, die Möglichkeiten, das Essen - super! Es ist uns beinahe schwer gefallen, die Insel zu erkunden, weil das Hotel so viel zu bieten hatte.
Stayed 7 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Gutes angenehmes Hotel
Preis Leistungs Verhältnis stimmt. Teilweise ein wenig Renovationsbedürftig
Stayed 7 nights in Oct 2024

6/10 Okay

Sabine

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Wir sind als vierköpfige Familie in dieses Hotel gereist. Das Zimmer/Wohnung hatte leider nur 1 Schlafzimmer mit 2 Betten und im Wohn- und Kochbreich eine sehr kleine Schlafcouch. Dies konnte man anhand der Bildern und Beschreibungen im Vorfeld nicht herauslesen. Im Zimmer haben Bettbezüge und Handtücher gefehlt. Das Reinigungspersonal war aber so freundlich und hat uns ausgeholfen. Die Küche war wirklich sehr spärlich eingerichtet. Ansonsten war es sauber und aufgeräumt. Das Reinigungspersonal kam täglich. Für uns war das Essen leider eine Katastrophe. Ich finde es sehr grenzwertig, dass im Restaurant keine Allergene und Inhaltsstoffe gekennzeichnet sind und man IMMER beim Personal nachfragen soll. Das Personal wusste selbst nicht Bescheid und sagt mal soll mit dem Chef sprechen. Das bedeutet 3x am Tag hoffen, jemanden zu finden der einem Alles zeigen kann. Das ist sehr anstrengend und könnte durch einfache Kennzeichnung Allen alles erleichtern. Wir hatten leider schon den 2. Tag infolge Unwohlsein aufgrund des Essens, da wir einige Sachen nicht vertragen. Erschwerend kam hinzu, dass viele Mitarbeitenden in der Küche gar kein Englisch verstanden haben. Durch den angrenzenden See gab es wirklich unfassbar viele Mücken. Schade, dass das Hotel selbst rein gar nichts dagegen aufstellt oder unternimmt. Leider gab es nur ein Fahrrad mit Kindersitz zum Ausleihen. Das ist sehr schade in so einem großen Hotel mit so vielen Gästen und Kindern.
Stayed 7 nights in Oct 2024

6/10 Okay

Monika

Travelled with group
Liked: Cleanliness, staff & service
Natürlich ein Familienhotel aber immer und überall nur laut, auch in der Nacht. Nichts erholsames, Restaurant der Kampf um einen Tisch und ewige Schlangen zum Anstehen. Und soooo laut. Essen jedoch sehr gut mit abwechselnder Auswahl. Beim Check out nicht mal die Frage, wie es gefallen hat ?!??!!!
Stayed 4 nights in Oct 2024

6/10 Okay

Bernd Rüdiger

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mehrfach entstanden Wartezeiten zu den Mahlzeiten insbesondere zum Abendessen, Lange Schlangen an der einzigen Getränkebar mit einer Wartezeit bis zu 20 Minuten, schlechte Qualität einiger Lebensmittel (das gebratene Rindfleisch war zäh wie Leder, Spiegeleier und Rühreier waren kalt, gewürzt würde nur sehr spärlich). Die Apartments waren zwar sauber, aber sehr abgewohnt. Die Versprochene Aussicht auf das Naturschutzgebiet wurde nicht gewährt. Die Internetbilder versprechen etwas anderes als die Realität. Sehr zufrieden waren wir mit dem höfflichen und sehr freundlichen Personal. Jedoch würden wir diese Unterkunft nicht noch einmal buchen.
Stayed 7 nights in Sep 2024

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella posizione vicino alla spiaggia, personale disponibile, pulizia impeccabile, ottima la cucina e i cocktail, piscina piccola ma funzionale
Stayed 4 nights in Sep 2024

6/10 Okay

David Collar

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Stefan

Stayed 6 nights in Jul 2024

8/10 Good

Nanny

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ett hotell som passar familjer med mindre barn. Vi reste med två barn 8 resp 11 år som inte uppskattade underhållningen. Maten var OK, men tröttnar lätt då det är samma mat. Trångt vid pollen och besökarna bokade upp solstolarna tidigt på morgonen så inte alltid det fanns plats med skugga vilket är jobbigt i 36 graders värme. Vänlig personal, bra låg ca 5 min promenad till stranden, supermarket över gatan och nära till busshållplatsen.
Stayed 6 nights in Jul 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable Hôtel club parfait
Stayed 5 nights in May 2024

8/10 Good

Marian Roman

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in May 2024

10/10 Excellent

Michael Mendes Da

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families
Stayed 7 nights in Sep 2023

8/10 Good

moritz

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
die Anlage ist sehr schön, die Nähe und der Blick zum Naturpark traumhaft. Die Pools sind super, und das Kinderprogramm sehr gut! Aber es scheint in die Jahre gekommen zu sein und mit dem Zimmer kann man auch sehr Pech haben: wir hatten ein sehr verschimmeltes Bad und der Geruch von Gammel (aus dem Abfluss oder aus der Klima-Anlage?) fiel unangenehm auf.

8/10 Good

Vaneyna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Goran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 7 nights in Sep 2023

10/10 Excellent

E.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie was geweldig. Alle winkels, restaurants en strand op loopafstand. Voor kinderen ook genoeg te doen. Appartementen werden goed schoongehouden en het park is familievriendelijk. Goede faciliteiten
Stayed 7 nights in Jul 2023

10/10 Excellent

Jean-François

Stayed 7 nights in Apr 2023

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2023

8/10 Good

Maria Aarhus

Travelled with family
Liked: Cleanliness, property conditions & facilities
udemærket
Et udemærket sted at bo - dejlig poolområde, fin lejlighed om end er der meget støj fra aftenaktiviteterne på scenen og det omkringliggende natteliv, gode senge, rengøring hver dag og venlig service. Morgenmadsrestauranten overdådig men smagsniveuaet var lidt kedeligt - om aftenen var det en meget kedelig og smagsforladt buffet,
Stayed 6 nights in Oct 2022