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Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1744 PATRIOT DRIVE, Muskegon, MI, 49444
  • Grand River Boardwalk
    ‪12 min drive‬
  • Lake Express Ferry Terminal
    ‪14 min drive‬
  • Grand Haven Beach
    ‪15 min drive‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪9 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

42-inch flat-screen TV with satellite channels

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Roll-In Shower)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Up to 3 Guests)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Up to 3 Guests)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible (Communications)

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

42-inch flat-screen TV with satellite channels

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Up to 3 Guests)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Up to 3 Guests)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

42-inch flat-screen TV with satellite channels

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Accessible Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Hampton Inn Muskegon

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, (1007)
The price is AU$202
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hampton Inn Muskegon

About the area

Muskegon

When you stay at Holiday Inn Express & Suites Muskegon - Grand Haven by IHG in Muskegon, you'll be in the business district, within a 15-minute drive of Lake Express Ferry Terminal and Grand Haven Beach. .This hotel is 4.9 mi (7.9 km) from Hoffmaster State Park and 5.8 mi (9.3 km) from Jumpin' Jupiter Skate & Fun Center.

What's nearby

  • Hoffmaster State Park - 8 min drive - 7.9 km
  • Grand Haven Musical Fountain - 11 min drive - 12.9 km
  • Grand River Boardwalk - 12 min drive - 14.4 km
  • Lake Express Ferry Terminal - 14 min drive - 14.7 km
  • Grand Haven Beach - 15 min drive - 14.5 km

Getting around

  • Muskegon, MI (MKG-Muskegon County) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Qdoba Mexican Eats - ‬7 min walk
  • ‪Asian Buffet & Grill - ‬5 min walk

About this property

Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

Hotel in Muskegon with free breakfast and a fitness center
Holiday Inn Express & Suites Muskegon - Grand Haven by IHG offers 105 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 105 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. This hotel has 2 meeting rooms available for events.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday INN EXP Stes Muskegon
Holiday Inn Express Suites Muskegon Grand Haven
Holiday Inn Express Suites Muskegon an IHG Hotel
Holiday Inn Express Suites Muskegon Grand Haven by IHG
Holiday Inn Express Suites Muskegon Grand Haven an IHG Hotel
Holiday Inn Express & Suites Muskegon - Grand Haven by IHG Hotel

Holiday Inn Express & Suites Muskegon - Grand Haven by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 93 reviews
Rating 8 - Good. 19 out of 93 reviews
Rating 6 - Okay. 2 out of 93 reviews
Rating 4 - Poor. 2 out of 93 reviews
Rating 2 - Terrible. 7 out of 93 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I’m home i usually stay at the delta but thought I’d try this hotel being fairly new. It was awesome the customer service was great the beds slept amazing and the breakfast was superb. 10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Chantal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful! The staff was so friendly and helpful. They also were understanding of little ones and just super nice and answered any questions we had. Hotel was very clean and organized. Easy to find our room. The pool is small. But actually was great they it is more shallow for children. They even let us swim a little past pool closing, because of Christmas. The breakfast was amazing and well rounded and put together. It was easy to park and to unload and load back up, right by the elevator. Great place!
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Camry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2024

8/10 Good

Gerda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
noisey
Beds were not comfortable. People below us were very noisey from 7:30pm-12 midnight. Constant noise banging and throwing on thier floor our ceiling. Called front desk 3 times.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love where it is located. The staff is always friendly and welcoming!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Holiday Inns I've ever seen. Clean and updated building with a pleasant staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with my stay.
New building, beds were comfy, everyone was super friendly, lots of options for breakfast (hot), pool was on the small side, pretty nice fitness center. Close to Texas Road House, Culvers, Meijer (charging/gas station) all right in the parking area. They made our beds for an overnight stay but didn't do garbage, which was odd but not a big deal. It would be a great place for a business stay only because the pool was small and there was a kids birthday party in there one night. The noise level was hurtful to smaller ones ears.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Motel 6ish / horrible staff
I woke up the first night to find 2 women and their children walking into my room. The front desk said they hired a new desk clerk that had not been improper training. They tried to make up for it by offering me a couple dollars in change for the laundry machines, even though the top MGR indicated something else. I left the hotel for work on the 2nd day at Noon. As I was standing by the door making sure I had everything, I heard the housekeeper on the phone saying F this guy. I’m not cleaning his room. He left no tip yesterday.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel but seemed cheaply made. Tiny TV compared to other places we've stayed. Bed was comfortable, parking was easy, and breakfast selections were good too. Staff very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean new room. Overall it was a great stay. Definitely would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with family and small children
very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Krisann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Great breakfast. Friendly staff. Bed were rock hard
Stayed 1 night in Sep 2024

10/10 Excellent

Joe, Dothan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and great staff!
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a convenient location, close to area restaurants and stores. The proximity to Grand Haven and Muskegon beaches was nice. The hotel itself is newer and was relatively clean, however, the pull out couch had crumbs in it and for some reason IHG hotels have started not including bedding for the sleeper sofa in the rooms. This visit, we were luckily checking in earlier in the evening but when you arrive after a long day of traveling the last thing you want to do is to have to go back to the front desk to obtain bedding for one of the beds in the room. They are always reluctant to bring it to your room for you, I've noticed as well. This isn't how it once was in the hospitality industry. The room itself was "clean enough" but the attention to detail is lacking, as I've found to be the case in nearly every hotel I've stayed in as of late. Smeared mirrors, finger prints on doors, etc. When we checked in, the large window (really large! and facing a wooded area, so affording a pretty view) had the roman blind down. When we went to pull it up we noticed it was broken so we called the front desk. They said they were aware of the problem and it was a defect in the entire hotel. ???? This was perplexing to me. Replace the window coverings. Breakfast was as to be expected, no complaints other than the set up was a little cramped for the number of guests partaking.
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was what i expected
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, Urbandale

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff went out of their way to make everyone feel welcome.
Stayed 1 night in Aug 2024