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Mitsis Bali Paradise

4.0 star property

Photo gallery for Mitsis Bali Paradise

Exterior
Exterior
Terrace/patio
Property grounds
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • All-inclusive
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
Bali Melidoniou, Mylopotamos, Crete Island, 74057
  • Varkotopos beach
    ‪2 min walk‬
  • Livadi beach
    ‪8 min walk‬
  • Vlihi Nero beach
    ‪10 min walk‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪47 min drive‬

Room options

View all photos for Twin Room, Side Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Side Sea View

  • 23 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room, Garden View

Family Room, Garden View

Family Room, Garden View

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Garden View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room, Garden View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Twin Room, Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Sea View

  • 23 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

About the area

Bali

With a stay at Mitsis Bali Paradise in Mylopotamos, you'll be by the sea, just a 2-minute walk from Varkotopos beach and 8 minutes by foot from Livadi beach. .This all-inclusive hotel is 0.7 mi (1.1 km) from Vlihi Nero beach and 5.3 mi (8.5 km) from Reptisland.

What's nearby

  • Varkotopos beach - 2 min walk
  • Livadi beach - 8 min walk
  • Reptisland - 8 min drive
  • Melidoni Cave - 11 min drive
  • Spilies Beach - 18 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 47 min drive

Restaurants

  • ‪Melidoni Cave - ‬12 min drive
  • ‪Panormo Beach - ‬10 min drive
  • ‪Isla - ‬7 min walk
  • ‪Galini Taverna - ‬2 min walk
  • ‪Cafe Posto Panormo - ‬9 min drive

About this property

Mitsis Bali Paradise

All-inclusive hotel with 3 restaurants and 2 outdoor pools
Mitsis Bali Paradise offers 238 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 238 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Panorama, one of the hotel's 3 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Panorama - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Elia a la carte restauran - This theme restaurant serves dinner only. Reservations are required. Open select days.
Italian a la carte - This poolside theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Cooking
Pilates
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Greek, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 3 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar

Restaurants on site

  • Panorama
  • Elia a la carte restauran
  • Italian a la carte

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Karaoke
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Private winery tours
  • Public winery tours
  • Sauna
  • Shopping
  • Spa services
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting services
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Beach towels
  • Books
  • Games
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 5)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 26 to October 31
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Bali Paradise Hotel Mylopotamos
Bali Paradise Mylopotamos
Bali Paradise Beach Hotel Club Wellness Mylopotamos
Bali Paradise Beach Hotel Club Wellness
Bali Paradise Beach Club Wellness Mylopotamos
Bali Paradise Beach Club Wellness

Mitsis Bali Paradise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 49 reviews
Rating 8 - Good. 19 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel Mitsis paradise Bali
The hotel is basic, rooms are the same. Beds uncomfortable. Food Pleasant and plentiful catering for mass production. On tap drinks especially wine, poor quality, beach bar is limited and very poorly signposted.. ipublic areas clean .. reception Niki was fabulous and very helpful and extremely happy.. overall I think it’s a reasonable hotel.. however I won’t be revisiting.
Stayed 4 nights in Sep 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked as a last minute 3 night stay for my wife and I, having not been to Crete previously. The hotel was great. Large clean room with a sea view, 2 pools, a water park and plenty of sunbeds. There is also a reserved area on the beach for hotel guests with an all inclusive bar right next to it. The food was good, with plenty of choice. I would 100% recommend this hotel. We are already looking at returning again with our kids.
Stayed 3 nights in Aug 2024

4/10 Poor

Silviya

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in was wonderful, Vasiliki was very polite and professional. Finding the parking of the hotel was a tricky one. There were 5 spaces near the entrance - all taken when we arrived, so we parked on the street and got a ticket. The room was spacious and beautiful. Being on the ground floor, there is no balcony, instead a lovely space with table and chairs, and sea view. There is no mosquito net, though and the isolation allows you to hear everything in the hallway and the next room. The negative surprise was 2 empty mini bars and the fact that you need to pay for a bottle of water, in an all inclusive hotel. You also nees to go to the reception desk to get a key for the safe and, again, pay for it. The next negative surprise was the lack of amenities. There are no slippers, minimum bathroom amenities, no laundry bag and no bathrobe, not even even places to hang the towels :( I would never expect that a 4 star hotel will not have slippers or bathrobes, that was so disappointing. When I called for an iron and ironing board - the hotel does not provide ironing board and the iron you need to take from the reception desk, personnel can not bring it to the room. They eventually found an ironing board and even managed to deliver everything in the room. Last, hopefully, surprise, after calling to ask for a late check out, we were informed that we can use the room until 16:00 with a surcharge. Perfectly normal, of course, accept when you have informed the personnel th
Stayed 2 nights in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice breakfast but pool too noisy
Reception staff were very good especially Niki (excellent English!).As others have commented the pool area can be extremely loud at times, not conducive to a relaxing break. That said, the free beach facilities make a decent alternative. Choice and quality of breakfast items was excellent. One minor issue - why are there no locked facilities for storing suitcases for guests leaving later in the afternoon?
Stayed 2 nights in Jun 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful customer service from hotels.com
The hotel was fantastic but customer service with hotels.com was appaling
Stayed 1 night in Sep 2019

10/10 Excellent

Phil, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good - perfect location and pool/beach set up is great
Stayed 2 nights in Aug 2019

10/10 Excellent

Graham, Lichfield. Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a Great Location
The Bali Paradise is a lovely clean hotel set in beautiful grounds with good facilities. Two pools with great views down to the bay, tennis, table tennis, boules, mini golf - all free to use plus pool tables (2 Euros). Bali is a lovely resort covering a number of small bays between Heraklion and Rethymnon. Each bay has a number of good tavernas with well priced Greek food. A quaint tourist train runs between each of the bays for 5 Euros return. This is good if you don't like steep hills as the resort is a series of climbs to and from the beaches. The hotel has 99% French guests but this didn't bother us - a chance to test out the little French we could remember from school. Hotel staff and animations team mostly spoke good English although entertainments and activities were unsurprisingly all in French. All staff were friendly and helpful. We stayed on a bed and breakfast basis which suited as it allowed us to try out the local tavernas but everyone else seemed to be all inclusive. Food and drink was plentiful and of good quality. Would definitely recommend as long as you can cope with hills and don't mind being the only English couple in the hotel.
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Amazing hotel, not so good staff
The hotel is beautiful however when we walked in, no one helped us with our bags. We had to carry 4 bags (between the 2 of us) up steap hills. Check in was nice and quick. Once we got into the room we found out it was two single beds they put together (even though we specifically asked for a double) and the wifi wasnt connecting to our room. When we complained to reception they apologised but didn’t do anything until i put a negative feedback on here. They then quickly fixed the problem and we were moved to another room (which had wifi and one double bed). the hotel does offer a lot and their pool was incredible. The buffet was very good and the best one ive been to in Greece. Overall the place was nice but i wish we were treated better. During our stay one of the waitresses was very rude because we decided to change our table (the sun was way to strong on top of our heads). Once again when we complained they did not do anything. While the hotel is nice some of the staff need to be more professional.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good service
very good breakfast. Location right next to the beach, sunbeds were free for customers of the hotel. Friendly reception. Overall - great vacation!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michel Parent, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The hotel is great and the food was pretty good. It was a bit too cold to dip in the water (in November) but the pools seem pretty nice as well as the beach. It is a bit far from the places to visit so a rental car is almost a must unless you want to stay at the hotel most of the time. I recommend the Jeep Safari expedition up the Crete mountains, a pretty interesting day I must say.

6/10 Okay

Sharon, New york

Liked: Cleanliness, staff & service
Disliked: Room comfort
For French speaking only!!
If you don't speak French , DON'T go there!!!! ALL guests , employees and every signs and notes in the hotel are in French only, nothing in English. the beds in the room are not comfortable at all, my husband and me got 2 separate beds, very old mattress and furniture in the room, pools and beach are really nice , hotel has nice view. the food in the dinning room is ok, not more than that...you must rent a car if you want to go out of this village..other than that, the hotel is nice.

8/10 Good

Dr Malek, London

Liked: Staff & service, property conditions & facilities
very pleased I was there
The annoying things were the cleaning staff, they did not wait to answer the knocking they just came in, the second thing is that the hotel is french orientated so every thing is in french if you do not speak french it is hard to understand the entertainment which is a lot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

YAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Besnik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En fantastiskt vistelse på detta fina hotell. Personalen har ett trevligt bemötande, städningen var perfekt och maten var fantastisk! Vi har varit på Kreta flera gånger, men detta hotell var på en annan nivå. Hotellet har en egen strand med bar och egna solstolar.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Siisti paikka
Siisti kohde, mutta ruoka ja juomat oli melko sanomatonta laadultaan.
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surclassement à notre arrivée avec une suite familiale, au top Petits bâtiments perdus dans les bougainvilliers très agréables Très bon accueil, un bon prix sur place pour le tout inclus Buffets variés et très bons Superbe vue depuis le restaurant Piscine agréable avec vue sur la baie Une très bonne animation variée Mini club sympa Plage avec transats en contrebas Bref nous avons passé un super séjour de 3 jours avant la rentrée
Stayed 3 nights in Aug 2023

8/10 Good

Myriam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé en Crète pour découvrir les environs, le bon petit déjeuner avec de magnifiques vues sur la mer, le personnel très gentil et aimable avec nous et notre petite (quasiment tous parlent quelques mots de français), je recommande vivement d'y séjourner!
Stayed 7 nights in Sep 2022

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

8/10 Good

Christophe

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
L’emplacement est super. L’hôtel est assez calme. Par contre la literie n’est pas confortable et le frigo dans la chambre n’a pas de grande utilité puisqu’il ne fonctionne plus lorsque que nous sortons de la chambre.
Stayed 7 nights in Sep 2022

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2022

10/10 Excellent

PAVEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нормальный отель. Жить можно.
Stayed 3 nights in Sep 2019

8/10 Good

Sven-Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali201909
Frukost, rum, WiFi var bra. Trycket i vattenledningarna var uselt. Det är en brant backe upp till hotellet. Bra med bevakad parkering.
Stayed 4 nights in Sep 2019