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Grecotel Marine Palace & Aqua Park

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grecotel Marine Palace & Aqua Park

Indoor pool, 5 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach umbrellas, beach towels
Children's area
Private beach, sun-loungers, beach umbrellas, beach towels
Casa Marina Studio Garden View

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included

Explore the area

Map
Panormo, Mylopotamos, Crete Island, 74057
  • Limni Beach
    4 min walk
  • Church of Agios Yiorgos
    7 min walk
  • Sfagia Beach
    9 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    54 min drive

Room options

View all photos for Marin Bay First Row Family Bungalow Suite, Side Sea View

Marin Bay First Row Family Bungalow Suite, Side Sea View

Marin Bay First Row Family Bungalow Suite, Side Sea View

  • 45 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Bungalow Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Family Bungalow Side Sea View

  • 35 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Marina Family Apartment

View from room

Casa Marina Family Apartment

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 3 Twin Beds

View all photos for Family Room Main Building Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Family Room Main Building Garden View

  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Bungalow, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Bungalow, Garden View

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room Open Plan Side Sea View

Family Room Open Plan Side Sea View

Family Room Open Plan Side Sea View

  • 35 sq m
  • Studio
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Casa Marina Double Room Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Casa Marina Double Room Side Sea View

  • Studio
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Marin Bay Family Bungalow Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Marin Bay Family Bungalow Side Sea View

  • Studio
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Bungalow, Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Family Bungalow, Sea View

  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Casa Marina Double Room Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Casa Marina Double Room Garden View

  • 20 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Family Room, Sea View

  • Studio
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Marin Bay Bungalow Sea View

Marin Bay Bungalow Sea View

Marin Bay Bungalow Sea View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Casa Marina Grand Family Suite with Hydro-massage Side Sea View/Pool View

Casa Marina Grand Family Suite with Hydro-massage Side Sea View/Pool View | Living area

Casa Marina Grand Family Suite with Hydro-massage Side Sea View/Pool View

  • 60 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Bungalow, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Family Bungalow, Garden View

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Maisonette Main Building Sea View

Maisonette Main Building Sea View

Maisonette Main Building Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Double Room, Garden View

  • 26 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Casa Marina Junior Family Room Garden View

Casa Marina Junior Family Room Garden View

Casa Marina Junior Family Room Garden View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Double Room Side Sea View

  • 26 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Casa Marina Family Maisonette Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Casa Marina Family Maisonette Garden View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Double Room, Sea View

  • 26 sq m
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Casa Marina Studio Garden View

View from room

Casa Marina Studio Garden View

  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Casa Marina Family Maisonette Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Casa Marina Family Maisonette Side Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Casa Marina Family Suite, Pool \ Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Casa Marina Family Suite, Pool \ Garden View

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Family Room Side Sea View

  • 35 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Bungalow Side Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Bungalow Side Sea View

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Marin Bay Family Bungalow Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Marin Bay Family Bungalow Sea View

  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Bungalow, Sea View

Premium bedding, minibar, in-room safe, blackout curtains

Bungalow, Sea View

  • 26 sq m
  • Studio
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Casa Marina Superior Family Suite Garden

Casa Marina Superior Family Suite Garden

Casa Marina Superior Family Suite Garden

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Panormos

With a stay at Grecotel Marine Palace & Aqua Park in Mylopotamos, you'll be on the waterfront, just a 4-minute walk from Limni Beach and 7 minutes by foot from Church of Agios Yiorgos. .This all-inclusive aparthotel is 0.5 mi (0.7 km) from Sfagia Beach and 4.1 mi (6.6 km) from Geropotamos Beach.
View more Aparthotels in PanormosOpens in a new window

What's nearby

  • Church of Agios Yiorgos - 7 min walk - 0.7 km
  • Spilies Beach - 7 min drive - 5.7 km
  • Reptisland - 10 min drive - 8.8 km
  • Melidoni Cave - 14 min drive - 10.4 km
  • Rethymnon Venetian Port - 22 min drive - 21.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive

Restaurants

  • ‪Melidoni Cave - ‬14 min drive
  • ‪Panormo Beach - ‬5 min walk
  • ‪Iberostar Creta Panorama - ‬6 min drive
  • ‪Taverna Ilios - ‬9 min drive
  • ‪Euphoria Pool Bar - ‬5 min drive

About this property

Grecotel Marine Palace & Aqua Park

Aparthotel with private beach, full-service spa
Grecotel Marine Palace & Aqua Park offers 426 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

A private beach, an outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the aparthotel. 5 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Elixir Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 426 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at the restaurant serving the guests of Grecotel Marine Palace & Aqua Park, or stop in at the snack bar/deli. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 4 poolside bars. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mylopotamos? This aparthotel has 2852 square feet (265 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Grecotel Marine Palace & Aqua Park has a restaurant serving lunch and dinner.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Beach

  • Private beach
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • 5 outdoor pools
  • Indoor pool
  • Sunloungers
  • Umbrellas
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 2 treatment rooms
  • Body scrubs
  • Manicures and pedicures
  • Sports massages
  • Deep-tissue massages
  • Facials
  • Body treatments
  • Thalassotherapy
  • Reflexology
  • Body wraps
  • Aromatherapy

Internet

  • Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • On-site car hire

Family friendly

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • High chair
  • Children's games
  • Baby monitor
  • Baby bath
  • Bed rails
  • Pool gate
  • Outlet covers
  • Changing table

Food and drink

  • Fridge (mini)

Dining

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 4 poolside bars, 1 beach bar and 1 bar
  • Minibar
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Toilet paper
  • Soap
  • Hairdryer
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite service
  • Pool or billiards table
  • Games room

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Conference centre (2852 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 20 per pet per night
  • 1 total (up to 4 kg per pet)
  • Pets allowed in specific rooms
  • Food and water bowls and pet-sitting services are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Vending machine

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront
  • Near the airport
  • In a rural location
  • In the suburbs
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Health club
  • Outdoor tennis courts
  • Free water park access
  • Water sports equipment
  • Waterslide
  • Bike tour information
  • Archery on site
  • Tennis on site
  • Yoga classes on site
  • Designer shops on site
  • Boating on site
  • Scuba-diving on site
  • Canoeing on site
  • Rowing/canoeing on site
  • Beach volleyball on site
  • Pedal boating on site
  • Mountain biking nearby
  • Horse riding nearby
  • Bike rentals nearby
  • Swimming nearby
  • Snorkelling nearby
  • Winery tours nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 426 rooms
  • Traditional architecture
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 31.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 9 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 1041Κ014A3153000

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grecotel Club Marine Palace Hotel Mylopotamos
Grecotel Club Marine Palace Mylopotamos
Grecotel Club Marine Palace Resort Mylopotamos
Grecotel Club Marine Palace Resort
Grecotel Club Marine Palace All Inclusive All-inclusive property
Grecotel Club Marine Palace All Inclusive Mylopotamos
Grecotel Club Marine Palace All Inclusive
Grecotel ine Inclusive Mylopo

Grecotel Marine Palace & Aqua Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 65 reviews" "
Rating 8 - Good. 20 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for families. The buffet dinner got a bit repetitive and many of the outside tables were under a roof, but no ceiling fans, so it was HOT. The directions to make reservations was confusing and our one reserved dinner at another site was a huge disappointment. I called the front desk to express my concerns. They said someone would call back but they never did.
Stayed 6 nights in Aug 2024

6/10 Okay

WALTER, MIAMI

Travelled with family
Disliked: Amenities, property conditions & facilities
VERY OLD FACILITIES AND VERY LOW LEVEL OF SERVICE FOR THE PRICE PAID. I EXPECTED SOMETHING OF MUCH BETTER QUALITY
Stayed 5 nights in Aug 2024

8/10 Good

alexa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Edward H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel catered to families with children.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Marine Palace, it was easily accessible and we had a 5 month old plus pram in tow, pool selection was great and the food was excellent, lovely choice and highlight was the BBQ by the Sea! Staff were all very helpful and bonus of a WhatsApp number to message if had any problems, the rooms and all outside areas were kept to a very high standard of cleanliness, very impressed. The village of Panormos was only a 7-8 minute walk away, very small but lovely village with bars, restaurants and a few gift shops. Would definitely return!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect with kids. My 5-yo was sad that we needed to go back home 😃
Stayed 7 nights in Sep 2023

6/10 Okay

Kostas

Travelled with family
Liked: Staff & service, property conditions & facilities
I can only speak about my room but it was not reflective of the Grecotel reputation. It was in old condition and looked like a room in a much less expensive establishment. The food was mostly mediocre. It is not fine dining at the restaurants at all. It’s just ok. For the money I give this place a 2.5. I would not rebook here because although we had a good time here I feel for the money I can choose better.
Stayed 4 nights in Aug 2023

10/10 Excellent

judith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Each staff member was just exceptional nice
Stayed 7 nights in Jul 2023

10/10 Excellent

Vikram

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Grecotel Marine Palace is a great place for a family holiday. It has great facilities for the children including a great aquapark. The resort is spread across a wide area The pools are great and well spread acorss to cater for all accomodations. The main restaurant served excellent food with a good variety and variation everyday day. There are three ala carte restaurant which we did not try as it was fully booked up for the days that we stayed.The resort is located about 1 hour drive from the two airports and gave us the option to explore the island in either direction. Most of all, the staff were extremely friendly and welcoming. Overall, an excellent holiday and I would highly recommend it to my friends and family.
Stayed 5 nights in Jul 2023

10/10 Excellent

Patricia, Santa Fe

Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marine Palace is a very nice resort. Food is excellent and there is plenty to do.
Stayed 9 nights in Sep 2018

10/10 Excellent

Mimi, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful all inclusive family resort. I was worried the beach would be rocky, but it was sandy and water was clear. Staff were friendly and attentive. Although the resort has several restaurants, all meals are served in a main dining hall. The food was still excellent and there was enough variety even for picky eaters. We were also given a choice to have one dinner at another restaurant. Room was spacious and clean. There are also 4 pools located throughout the resort and an Aqua Park. Nightly entertainment. Sports activities also provided.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff are very kindly
Excellent, close to the beach but far from the airport.
Stayed 6 nights in Jul 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun for the kids!
My family and I live in Crete and wanted a staycation and we enjoyed the amazing water slides and pools.

6/10 Okay

Karsten, Copenhagen

Hotel did not live up to what was promised, should be more clear if possibility for dining, we only choose the hotel for this and we had to dine outside, as we could not choose restaurant at the hotel and we were not happy with the large restaurant we had to use 5 out of 6 days. If we have known this from beginning we would never have chosen the hotel and think it would be fair to let guest know this from beginning. Especially considering it was a all inclusive hotel, so we paid up front but have to pay again when we went out, of-cures this was our own choice, but we did not want to ruin our holiday eating at a bad resturent.

6/10 Okay

Emma Mum of boys.

Liked: Cleanliness
overrun with little children.
The hotel had nice swimming pools and a private beach with plenty of sunloungers. The food was good on the whole but the restaurants that you could book and have table service were disappointing as the service was very slow and amateurish. The buffet alternative would have been preferable other than it being overtaken with very young children with no table manners or idea how to behave in a restaurant. This was not the exclusive 5 star hotel, represented by their brochure. Unfortuneately, I'd booked it for a last family holiday with 3 boys aged 17,15 and 12. We never went somewhere like this when the boys were little and really didn't want this now! The hotel situation was good as it was a short walk to Panormo, with several lively bars and restaurants. Also, it was a quick and easy bus trip to Rethymno. Taxis are very expensive but bus service is very good. Great place for relaxing holiday with nice pools and beach. Would be good for families with young kids but not the best for restless teenage boys.We had a good time because we made the best of it but wouldn't recommend it.

8/10 Good

Diego

Liked: Cleanliness, staff & service, room comfort
The staff are the best
Very good ratio quality / price. The staff is always smiling and ready to help you.

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness
Agostos 2024
La experiencia ha sido buena, las instalaciones comunes muy buenas incluido el parque acuático, comida excelente, personal amable y servicial, nos ayudaron en todo, personal de animación excelente a destacar Sheila. El único punto a mejorar fue que los colchones no eran cómodos
Stayed 9 nights in Aug 2024

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sehr gepflegte Anlage, jedoch sehr weitläufig. Strandabschnitt für die Anzahl der Gäste relativ klein. Essen sehr gut. Personal sehr freundlich und hilfsbereit. Zimmer sind schön.
Stayed 6 nights in Aug 2024