We ended up here at the end of a long hike as most of the people and decided to stay here in the mountains for the weekend.
It’s the only place to eat for dinner and you need to reserve the dinner in advance.
I reserved my dinner but I discovered on the day they informed they didn’t read the email properly and we were left with no option than a curry dinner, like if they buy every day just about what’s needed.
No apologies, nothing at all.
They charge you for every single thing like an extra towel, you don’t have choices for dinner lunch etc, just what they have and you have to eat it or you starve.
Same thing happened for breakfast, we asked about it the night before but no, they didn’t have any ingredients to prepare breakfast the day after.
The place is expensive, overrated, a bit old, with mould on the walls, futon are old and not comfortable, the whole place needs some refurbishment.
I would never stay on this hotel again.
Only positive thing is the natural surroundings: beautiful, and the onsen: very good.
Don’t waste your money here.