Located in Nairobi (Highridge), Jacaranda Nairobi Hotel is a 3-minute walk from Sarit Centre and 14 minutes by foot from Westgate Shopping Mall. .This family-friendly hotel is 1.6 mi (2.6 km) from Kenya National Theatre and 1.8 mi (2.8 km) from University of Nairobi.
What's nearby
Sarit Centre - 3 min walk - 0.3 km
Westgate Shopping Mall - 14 min walk - 1.2 km
University of Nairobi - 3 min drive - 2.9 km
Nairobi National Museum - 4 min drive - 3.7 km
Arboretum - 9 min drive - 6.5 km
Getting around
Syokimau Station - 27 min drive
Jomo Kenyatta Intl. Airport (NBO) - 30 min drive
Restaurants
Barista & Co. Specialty Coffee (Sarit) - 6 min walk
The Alchemist Bar (The Bus) - 6 min walk
Java House - 5 min walk
NewsCafe Sarit Centre - 5 min walk
Roco Mamas - 8 min walk
About this property
Jacaranda Nairobi Hotel
Family-friendly Nairobi hotel in Highridge with 2 restaurants
Jacaranda Nairobi Hotel offers 128 accommodations with minibars and safes. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 128 guestrooms featuring minibars and plasma televisions. Your room comes with a memory foam bed. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy local and international cuisine at The Node Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
The Node Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Limo/town car service
Food and drink
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
Free daily reception
24-hour room service
Restaurants on site
The Node Restaurant
Things to do
Fitness classes
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Pilates classes
Sauna
Steam room
Yoga classes
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service
Wedding services
Business services
Business centre
Conference space
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Memory-foam mattress
Bathroom
Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Plasma TV
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Minibar
More
Desk
Free local calls
Safe
Soundproofing
Turndown service
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Renovations and closures
The property is closed between June 5 and June 6.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi
Jacaranda Nairobi Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 42 out of 153 reviews" "
10 - Excellent
42
Rating 8 - Good. 74 out of 153 reviews" "
8 - Good
74
Rating 6 - Okay. 23 out of 153 reviews" "
6 - Okay
23
Rating 4 - Poor. 13 out of 153 reviews" "
4 - Poor
13
Rating 2 - Terrible. 1 out of 153 reviews" "
2 - Terrible
1
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Good
Imad
Travelled with family
23 Aug 2024
Liked: Cleanliness, staff & service
Very convenient location. Friendly staff. Property needs renovation.
Imad
Stayed 2 nights in Aug 2024
4/10 Poor
H.
Travelled with family
30 July 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel but we were given a room with no AC. Then sent to a room with a noisy AC. Then sent to a room without twin beds and I slept on a mattress on the floor.
Staff are friendly and it’s across the street from a nice mall.
The WiFi system does not work well. They use some sort of system that is easily blocked by anti-virus protection and the only solution is get help from their IT guy. I did not have this problem elsewhere like another hotel or at the airport that all had the open access/no password connection. Secondly, this place is in need of serious remodeling and upgrading - it is thread bear throughout. The closet doors were nearly falling off. It is over priced for the status of the facilities.. The gym has equipment that is old and some do not work like the stationary bikes. The only positive aspect is the garden and pool area
Extremely friendly staff, well appointed rooms, in a lovely setting, and great location.
Howard
Stayed 4 nights in Jul 2023
8/10 Good
Keeley
Travelled with partner
19 July 2023
Liked: Cleanliness, staff & service
We were harassed by beggars when walking around the area at night. While the beggars don't do anything but beg, it gets annoying. Property needs updating. Staff is amazing. The staff makes it worth staying at. Also, being right by the Sarit was so convenient.
Excellent value for location and faciltities.
Great gym, spa and pool, and good selection for breakfast.
Great to have a green space, and quiet pieve of nature in the heart of nairobi.
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.