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JW Marriott Hotel Nairobi

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Nairobi

View from room
Exterior
Exterior detail
Exterior
Rooftop terrace

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Chiromo Lane, Westlands, Nairobi, 800
  • Nairobi National Museum
    13 min walk
  • University of Nairobi
    15 min walk
  • Sarit Centre
    17 min walk
  • Nairobi (WIL-Wilson)
    15 min drive

Room options

View all photos for Club Room, 1 King Bed, Non Smoking, City View

City view

Club Room, 1 King Bed, Non Smoking, City View

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Room, 1 Bedroom, City View

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 King Bed, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 2 Double Beds, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View

Executive Room, 1 Bedroom, City View

  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 2 Double Beds, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 3 Bedrooms, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Premium Room, 3 Bedrooms, Non Smoking, City View

  • 196 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Premium Room, 2 Bedrooms, Non Smoking, City View

Premium Room, 2 Bedrooms, Non Smoking, City View

Premium Room, 2 Bedrooms, Non Smoking, City View

  • 113 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 Bedroom, Non Smoking, City View

Premium Room, 1 Bedroom, Non Smoking, City View

Premium Room, 1 Bedroom, Non Smoking, City View

  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Nairobi

With a stay at JW Marriott Hotel Nairobi in Nairobi (Westlands), you'll be within a 5-minute drive of Sarit Centre and Westgate Shopping Mall. .This luxury hotel is 1.8 mi (2.9 km) from Nairobi National Museum and 2 mi (3.2 km) from National Archives.

What's nearby

  • Nairobi National Museum - 13 min walk - 1.1 km
  • University of Nairobi - 15 min walk - 1.3 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Westgate Shopping Mall - 3 min drive - 2.2 km
  • Kenyatta International Convention Centre - 4 min drive - 3.3 km

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 27 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬13 min walk

About this property

JW Marriott Hotel Nairobi

Luxury hotel connected to a shopping center in Westlands with 4 restaurants
JW Marriott Hotel Nairobi offers 366 air-conditioned accommodations with minibars and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by JW has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 366 air-conditioned rooms featuring minibars. Your memory foam bed comes with down comforters and premium bedding. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Myna, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 18299 square feet (1700 square meters) of space consisting of a conference center and 10 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Myna - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Midi Cafe and Patisserie - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Hudson Bar and Grill - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.
Mughal - This family restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Mr. Pang Sky Bar & Lounge - This fine-dining restaurant specializes in Pan-Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: KES 5400 for adults and KES 2700 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Myna
  • Midi Cafe and Patisserie
  • Hudson Bar and Grill
  • Mughal
  • Mr. Pang Sky Bar & Lounge

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (18299 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Nature reserve
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Lift
  • Lift door width (centimetres): 128
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Romance packages available
  • Telescope
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 26 2024 to October 29 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 5400 for adults and KES 2700 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

JW Marriott Hotel Nairobi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews" "
Rating 8 - Good. 3 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Matt

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vahid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was brand new and the staff were amazing. We had a beautiful suite.
Stayed 2 nights in Jul 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Haven in the Heart of Nairobi
My stay at the JW Marriott Nairobi was nothing short of exceptional. This hotel exemplifies luxury and comfort, making it a standout choice for both business and leisure travelers. 1. **Elegant Rooms:** The rooms are tastefully decorated with modern furnishings and luxurious linens. My suite offered a stunning view of the city skyline, and the bed was incredibly comfortable. The bathroom was spacious, with a large soaking tub and a rain shower. 2. **Outstanding Service:** The staff at JW Marriott Nairobi go above and beyond to ensure guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout my stay, every interaction was positive. Special mention to the concierge team for their excellent recommendations. 3. **Gourmet Dining:** The dining options are impressive, with a variety of restaurants offering diverse cuisines. The breakfast buffet was a highlight, with an extensive selection of both local and international dishes. The evening meals at the hotel's fine-dining restaurant were a culinary delight. 4. **Excellent Amenities:** The hotel boasts a state-of-the-art fitness center, and a beautiful outdoor pool area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and luxurious
New hotel that is very luxurious. We had an amazing stay. All was above and beyond
Stayed 3 nights in Jun 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow wow wow , what an amazing hotel . When i tell you luxurious isnt even the word . They went above and beyond to help us book for the safaris and city tour . Beyond happy that i was able to stay here. Dennis you are awesome thank you for everything
Stayed 3 nights in Apr 2024

10/10 Excellent

Dorika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.
Stayed 2 nights in Apr 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024