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Lotos Inn & Suites, Nairobi

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lotos Inn & Suites, Nairobi

Front of property - evening/night
0B
Park View Suite | Garden view
Courtyard
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
19 Mpaka Rd., Westlands, Nairobi, Nairobi County, 00200
  • Sarit Centre
    10 min walk
  • Westgate Shopping Mall
    11 min walk
  • Diamond Plaza II
    3 min drive
  • Nairobi (WIL-Wilson)
    20 min drive

Room options

View all photos for Park View Suite

Premium bedding, minibar, in-room safe, individually decorated

Park View Suite

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, individually decorated

Standard Suite

  • 115 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

Exterior

ibis Styles Nairobi Westlands

Spa
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (609)
The price is AU$200
for 1 night
includes taxes & fees
6 Dec - 7 Dec
ibis Styles Nairobi Westlands

About the area

Nairobi

With a stay at Lotos Inn & Suites, Nairobi in Nairobi (Highridge), you'll be within a 15-minute drive of Yaya Centre and Thika Road Mall. .This golf hotel is 7.4 mi (11.9 km) from Nairobi National Park and 0.3 mi (0.5 km) from Oshwal Religious Centre.

What's nearby

  • Sarit Centre - 10 min walk - 0.9 km
  • Westgate Shopping Mall - 11 min walk - 0.9 km
  • University of Nairobi - 2 min drive - 2.1 km
  • The Aga Khan University Hospital - 3 min drive - 3.0 km
  • United Nations Office at Nairobi - 9 min drive - 7.9 km

Getting around

  • Syokimau Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 32 min drive

Restaurants

  • ‪The Alchemist Bar (The Bus) - ‬7 min walk
  • ‪Havana Bar & Restaurant - ‬6 min walk
  • ‪Brioche Café Bistro - ‬7 min walk
  • ‪Open House Restaurant - ‬7 min walk
  • ‪Beit É Selam - ‬5 min walk

About this property

Lotos Inn & Suites, Nairobi

Nairobi hotel in Highridge with a rooftop terrace and a 24-hour business center
Lotos Inn & Suites, Nairobi offers 66 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 30-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Make yourself at home in one of the 66 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private balconies or patios. 30-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, a television in a common area, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Garden Restaurant, a theme restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Garden Restaurant - Overlooking the garden, this theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 for adults and USD 6 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Restaurant

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Lotos INN NAIROBI
Lotos INN
Lotos NAIROBI
Lotos Inn & Suites, Nairobi Hotel
Lotos Inn & Suites, Nairobi Nairobi
Lotos Inn & Suites, Nairobi Hotel Nairobi

Lotos Inn & Suites, Nairobi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 101 reviews" "
Rating 8 - Good. 28 out of 101 reviews" "
Rating 6 - Okay. 11 out of 101 reviews" "
Rating 4 - Poor. 3 out of 101 reviews" "
Rating 2 - Terrible. 7 out of 101 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adithya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with clean facilities and rooftop restaurant with great breakfast selection and made to order eggs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always is my favorite
Stayed 1 night in Apr 2024

10/10 Excellent

Mm

Stayed 1 night in Apr 2024

10/10 Excellent

ABDIFATAH

Stayed 2 nights in Apr 2024

6/10 Okay

Modi

I didn't enjoy the food
Stayed 1 night in Apr 2024

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Our room had great space with kitchen included. Room was always cleaned whenever requested. Everything has been great but can get a bit loud upstairs since there’s restaurant above.
Stayed 12 nights in Nov 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

tery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaints I really have is that the water is inconsistently warm to cold to hot all the time and no air conditioning. For the money was good. . Thanks.
Stayed 4 nights in Oct 2023

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to Sarit Mall, a Subway just opposite the road, quiet place and very valuable for money against some others in Nairobi city
Stayed 1 night in Sep 2023

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near a main crossroad where is a mall too
Stayed 2 nights in Oct 2023

8/10 Good

Soyini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was clean and staff is very friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and spacious room
Stayed two nights in a room that was large, clean and comfortable. The location was great as it was within walking distance of several grocery stores, malls and restaurants. Given the proximity to the main road it was a little noisy, but manageable. The staff and security were friendly and welcoming. The staff was able to accommodate an early check in due to an early morning flight arrival which was much appreciated.
Stayed 2 nights in Aug 2023

10/10 Excellent

Alfred

Liked: Staff & service, amenities
This is a great place for peace and fun. Everyone at the front desk is extremely helpful and professional. The breakfast is good. Add that you your reservation. I am well pleased with this place.
Stayed 2 nights in Jul 2023

8/10 Good

Valery

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

MATHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, worth the money :-))
I was supposed to get a welcome gift or drink being a gold member, but did not. Other than that everything was good, but while the room was spacious, I measured it to be about 440 square feet, it is not the 1200+ square feet as shown on the Hotels.com listing. This should be corrected.
Stayed 1 night in May 2023

10/10 Excellent

Tejaswi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2023

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Great neat well kept hotel centrally located in Westlands area, you could literally walk to three Malls without using an Uber. They have 24/7 hotel staff that are there to always take care of your needs. A great place to stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean well kept hotel, very friendly staff. I highly recommend.
Stayed 4 nights in Apr 2023

8/10 Good

Bipin

Stayed 2 nights in Jan 2023

10/10 Excellent

EYOBO MOSES KUOL

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like the location

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service, surrounding and clean
Stayed 3 nights in Nov 2021

4/10 Poor

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not good - apple juice and orange juice was clearly mixed with water… ordered pork chops and got a mixture of lamp and pork. We also had a scare when one of the cleaners attempted to get into our room after hours - I believe he was after my Mac book computer which I left out by mistake. There’s also and ever presence of, who I can only assumed are the owners, parading the restaurant area who are not friendly at all. I would not stay here again..
Stayed 7 nights in Apr 2022

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad.
Quite pleasant. My room (416) was large and had a great bed. My only complaints would be; no aircon, the WiFi was very hit and miss in the room, and the shower temperature was impossible to control. I’d stay here again, but it would have to be a different room.
Stayed 6 nights in Feb 2022