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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Junior Suite (with Lounge Access)
Superior Room
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Arboretum Road, Nairobi
  • Arboretum
    7 min walk
  • Uhuru Park
    4 min drive
  • University of Nairobi
    6 min drive
  • Nairobi (WIL-Wilson)
    18 min drive

Room options

View all photos for Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (& Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (& Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

Villa Rosa Kempinski

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (499)
The price is AU$411
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Villa Rosa Kempinski

About the area

Nairobi

A stay at Radisson Blu Hotel & Residence, Nairobi Arboretum places you in the heart of Nairobi, a 4-minute drive from Uhuru Park and 6 minutes from University of Nairobi. .This luxury hotel is 2.6 mi (4.2 km) from Nairobi Hospital and 2.9 mi (4.7 km) from The Aga Khan University Hospital.

What's nearby

  • Uhuru Park - 4 min drive - 2.6 km
  • University of Nairobi - 6 min drive - 4.5 km
  • Nairobi Hospital - 6 min drive - 4.3 km
  • The Aga Khan University Hospital - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 12 min drive - 9.7 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Amani ya Juu Garden Cafe - ‬15 min walk
  • ‪Infinity Pool Bar & Restaurant - ‬1 min walk
  • ‪Connect Coffee - ‬5 min drive
  • ‪Lava Latte - ‬12 min walk
  • ‪Office Park - Riverside Drive - ‬19 min walk

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Luxury Nairobi hotel in Kilimani with 2 restaurants
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Radisson Blu Hotel & Residence, Nairobi Arboretum has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 30 for adults and USD 30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible airport shuttle
  • Lift
  • Grab bar in shower
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • Designated smoking areas
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 170 reviews" "
Rating 8 - Good. 27 out of 170 reviews" "
Rating 6 - Okay. 9 out of 170 reviews" "
Rating 4 - Poor. 2 out of 170 reviews" "
Rating 2 - Terrible. 1 out of 170 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Obed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it - that staff was so wonderful and kind. Would love to stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Dan

Stayed 1 night in Jul 2024

8/10 Good

Samuel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise outside room at night that interferes with sleep/rest
Stayed 1 night in Jul 2024

10/10 Excellent

Mafan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and welcoming throughout the entire stay, and helped with transportation and other issues and questions I had. The property and room amenities were fine and comfortable. The security around the hotel area was strict but expected since it was near the President's State House. Unfortunately, the only one issue I had was late night noise. from the room above and early morning carts rolling outside the hallway. If I were to stay at the Radisson again, I would definitely ask for a top floor room and for a quieter room. Otherwise, a wonderful hotel overall.
Stayed 6 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lakhvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Smart modern hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Clara

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a v comfortable hotel. With amazing staff...call outs to Effie and Janet. V relaxed and chilled. V safe. Only criticism is the noise pollution. I asked for quiet rooms... But was disturbed by delivery lorries at 3-6 am !! And talking amongst staff and trolley movements upstairs. Complained on day 2... Was offered a room move but we only had 1 night left so stayed put and coped !
Stayed 3 nights in Jul 2024

10/10 Excellent

Macson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staffs and safety
Stayed 6 nights in Jun 2024

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jakub

Stayed 2 nights in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, amenities
Great accommodation
Stayed 3 nights in May 2024

10/10 Excellent

Dorika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Arboretum. A calm space to enjoy Nairobi.
Stayed 14 nights in Apr 2024

10/10 Excellent

RAVINDREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel next to the Arboretum. Staff are all top-notch and extremely friendly and professional.
Stayed 5 nights in Mar 2024

10/10 Excellent

Ingra

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the amenities the hotel offered. Customer service was excellent. My stay was enjoyable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mazaher

Liked: Staff & service
Very nice hotel and customer service
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Dustin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time traveler to Nairobi
What a wonderful hotel with exceptional staff, spotless, friendly welcoming smiles, phenomenal customer services amongst all departments!! Great experience!
Stayed 6 nights in Jan 2024

10/10 Excellent

Arturo, Laguna Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff eager to help
Stayed 1 night in Jan 2024

4/10 Poor

Sherryl L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked a 2 twin room for me and my adult son with breakfast and paid in advance. We showed the reservation and they still said we had to pay for breakfast and put us in a single bed room. They had to move us to another room, then charged over $50 for breakfast. Very disappointing stay.
Stayed 1 night in Jan 2024