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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property

Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Reception
Superior Room
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Arboretum Road, Nairobi
  • University of Nairobi
    ‪6 min drive‬
  • Nairobi Hospital
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪12 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

  • Park view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (& Lounge Access)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View (& Lounge Access)

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.9 out of 5, Exceptional, (43)
The price is AU$246
for 1 room
includes taxes & fees
6 May - 7 May
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About the area

Nairobi

A stay at Radisson Blu Hotel & Residence, Nairobi Arboretum places you in the heart of Nairobi, a 4-minute drive from Uhuru Park and 6 minutes from University of Nairobi. .This luxury hotel is 2.6 mi (4.2 km) from Nairobi Hospital and 2.9 mi (4.7 km) from The Aga Khan University Hospital.

What's nearby

  • Uhuru Park - 4 min drive - 2.6 km
  • University of Nairobi - 6 min drive - 4.5 km
  • Nairobi Hospital - 6 min drive - 4.3 km
  • The Aga Khan University Hospital - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 12 min drive - 9.7 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Milan Kenya - ‬5 min drive
  • ‪Boulevard Hotel Nairobi - ‬5 min drive
  • ‪Amani ya Juu Garden Cafe - ‬15 min walk
  • ‪Infinity Pool Bar & Restaurant - ‬1 min walk
  • ‪Connect Coffee - ‬5 min drive

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Luxury hotel with 2 restaurants and a full-service spa
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 10 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 122 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Radisson Blu Hotel & Residence, Nairobi Arboretum has 2 restaurants on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 30 for adults and USD 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 206 reviews
Rating 8 - Good. 35 out of 206 reviews
Rating 6 - Okay. 11 out of 206 reviews
Rating 4 - Poor. 3 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sishah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

KYOMUGISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing the receptionist that checked us in was amazing .
Stayed 2 nights in Jan 2025

10/10 Excellent

Deonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Speacial mention to Paul at the omelette station who was great, polite and timely at breakfast everyday. At dinner, it took quite a while to get served several times.
Stayed 8 nights in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels in Nairobi - great customer service, modern spacious rooms, access to aboretum for hikes/walks/runs, & good dining options in the hotel and outside (within the area). Well worth a stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round
Stayed 1 night in Oct 2024

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a food discount here. Excellent service!
Stayed 2 nights in Nov 2024

10/10 Excellent

Atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very beautifully hotel in a very green quiet area Arboretum, lovely service with very professional staff especial thanks for Mr. Jill receptionist manager.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey, Saint Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Dec 2024

10/10 Excellent

Payvand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hospitable staff

Manuel, Rachael, Timothy - I don’t have other names but each and every staff member was wonderful and are the reason our stay was so perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey, Saint Louis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is well taken care of, great attention to detail, excellent staff who is very attentive and goes above and beyond.
Stayed 7 nights in Dec 2024

6/10 Okay

Tom

Business traveller
Liked: Cleanliness

Nice hotel, lousy management

Great location - nice and central but sadly avoid any rooms near the event space. I'm the middle of a meeting and a 6 night stay and whooooommmp, Dufft,Dufft a huge PA rig starts up with no notice in advance. Absolutely deafening in the room (110) Management moved me but not willing and no prompt response.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Desalegn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Radisson Blue Stay in Nairobi.

We enjoyed our stay here. The staff at the restaurants and room service were excellent. Price at the restaurant a bit expensive. However, I was shocked when the front desk asked to withhold $1,000.00 for incidentals. I have paid the hotel stay already but, they needed to withhold $1,000. I have never seen this anywhere in the world.
Stayed 4 nights in Nov 2024

8/10 Good

Alphonse

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed the hotel failed to pick me up despite the fact that I had communicated the flight change and cancellation. It is not OK in this day and age with the multiplicity of apps and flight tracking capability for the hotel of that standing to mishandle airport transfer.
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 3 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aymen

Stayed 1 night in Oct 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 19 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Vivienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short Nairobi trip

Stayed in Nairobi for 2 nights. Hotel was wonderful, location great beside a lovely forest great for morning walk. Staff were wonderful especially John the concierge and Judy at the spa! Food was lovely, power bowl exceptional! Would definitely return here on next trip to Nairobi.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio Happy

Stayed 1 night in Sep 2024

10/10 Excellent

Tagnea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED this property so much that we cancelled our stay at a different hotel to come back to this one! All of the staff were absolutely incredible. The attention to detail from setting up a surprise in our room for our honeymoon, to remember our names and recommending areas to go. Incredible time.
Stayed 1 night in Sep 2024

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. 10/10
Stayed 5 nights in Sep 2024