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Royal Tulip Canaan Nairobi

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Tulip Canaan Nairobi

Property amenity
Executive Room, 1 King Bed
Outdoor pool
Terrace/patio
Suite, 1 King Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
Lr No 1/574 Tigoni Road Off Chakka Road, Kilimani, Nairobi, Nairobi, 00100
  • Yaya Centre
    5 min walk
  • Nairobi Hospital
    3 min drive
  • Uhuru Park
    4 min drive
  • Nairobi (WIL-Wilson)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
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Pool
Parking included
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Restaurant
4.5 out of 5, Wonderful, (186)
The price is AU$209
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Nairobi

With a stay at Royal Tulip Canaan Nairobi in Nairobi (Kilimani), you'll be within a 15-minute drive of Yaya Centre and Nairobi National Park. .This spa hotel is 9.9 mi (15.9 km) from Thika Road Mall and 0.7 mi (1.2 km) from Lucky 8 Casino.

What's nearby

  • Yaya Centre - 5 min walk - 0.5 km
  • Nairobi Hospital - 3 min drive - 2.2 km
  • University of Nairobi - 5 min drive - 4.2 km
  • Kenyatta International Convention Centre - 6 min drive - 4.7 km
  • Sarit Centre - 6 min drive - 5.3 km

Getting around

  • Syokimau Station - 31 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive

Restaurants

  • ‪CJ's Kilimani - ‬9 min walk
  • ‪Kwetu Cafe - ‬6 min walk
  • ‪Artcaffe - ‬6 min walk
  • ‪Sierra Brasserie - ‬7 min walk
  • ‪Mama Oliech's Restaurant - ‬6 min walk

About this property

Royal Tulip Canaan Nairobi

Hotel with a full-service spa, a short walk to Yaya Centre
Royal Tulip Canaan Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 94 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include concierge services, babysitting (surcharge), and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy international cuisine at Mosaic, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Hindi, Swahili

Property amenities

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 20 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mosaic

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property will be renovating from December 1 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property is also known as

Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Hotel
Royal Tulip Canaan
Royal Tulip Canaan Nairobi Hotel
Royal Tulip Canaan Nairobi Nairobi
Royal Tulip Canaan Nairobi Hotel Nairobi

Royal Tulip Canaan Nairobi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 83 reviews" "
Rating 8 - Good. 33 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 11 out of 83 reviews" "
Rating 2 - Terrible. 4 out of 83 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Stayed 3 nights in Jul 2024

8/10 Good

Abdullahi

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Eric, Kampala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mohamed

I like about the quietness of the property.great customer services. The buffet at dinner wasn’t that great hopefully, they will offer variety of options. But overall great experience. Coming back soon inshallah.
Stayed 3 nights in Feb 2024

8/10 Good

Janet

Stayed 2 nights in Jan 2024

8/10 Good

Moises

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Janet

Stayed 1 night in Jan 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Adebisi

Liked: Cleanliness, staff & service, amenities
The place was beautiful and serene
Stayed 4 nights in Nov 2023

4/10 Poor

Hugh

Business traveller
Disliked: Room comfort
Disappointing
The corridors smelt like cigarettes. I was given a box of a room with 2 ridiculous sized chairs that were completely out of place for such a small room. AC was just air and no chill. Changed to a bigger room, also an odd space with a small window and an enormous blank wall that should’ve been a window . Won’t be back.
Stayed 1 night in Oct 2023

6/10 Okay

Abdulaziz

Liked: Cleanliness
Staff are not very welcoming
Stayed 1 night in Jul 2023

10/10 Excellent

Santana

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

4/10 Poor

FEYI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Atef

Business traveller
Disliked: Staff & service
Poor maintenance, cold shower
It was my 3rd stay at Royal tulip and unfortunately with same bad experience with a basic issue which is the shower : cold and leaking, when i did the check-in at 10pm i kindly asked the front desk agent to give me a room without shower problem, and this is what he confirmed to me, but at my surprise: cold water & leaking shower, they couldn't do anything that night and morning time i took a cold shower too, and just two hours before my check-out they suggested to me another room which doesn't make sense.
Stayed 1 night in Apr 2023

10/10 Excellent

Rosemary, Woodbine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location, away from the areas that riot when there is political unrest. The hotel is lovely. The staff is friendly, and there is a nice mall with food within a block or so if you get tired of hotel food. The hotel food is also good, but I like to get out and look around.
Stayed 2 nights in Apr 2023

8/10 Good

IYCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

EYOBO MOSES KUOL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, safety, and cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Atef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hôtel
Level hotel, friendly welcoming staff, clean well designed lobby and restaurant areas, very confortable room, well located in Kilimani, very quiet area compared to neighbourhood, the only issue is with the SHOWER : water mixer needs maintenance. I will return again.
Stayed 2 nights in Mar 2023

2/10 Terrible

Mebble, Kampala

Disliked: Staff & service
Stayed 15 nights in Feb 2023

4/10 Poor

Marcus, Auburn

Stayed 4 nights in Feb 2023

4/10 Poor

Obinna

Liked: Cleanliness
Disliked: Staff & service, amenities
Phone wasn't working, they never even checked phone or AC before checking me into the room. Quite unpleasant experience. Food was great and food service was great.
Stayed 1 night in Aug 2022

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Tsedenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Royal Tulip! The staff is so friendly, the rooms are super clean and the beds are comfortable. The front desk staff was also very accommodating of several changes in my travel plans. Anita at the front desk is so nice and welcoming. Thank you for a wonderful experience!
Stayed 2 nights in Apr 2022

4/10 Poor

Steven

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not clean. Carpet in room is very dirty/stained.
Stayed 2 nights in Jan 2022