2/10 Terrible
Evan
30 Mar 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS PLACE!
So many problems with this place i don't know where to start.
1) There is NO reception as stated on the website. When I arrived I had to wait had to ask some locals to track down the owner, who was not there when I arrived in the morning. They eventually found her phone number and I had to call her to get her to come let me in.
2) Impossible to contact the owner of the apartment before you arrive. There is no email!?
3) On hotels.com it says there is a pool. There is NO pool.
3) The apartment has nearly nothing in it. Not even toilet paper - I am not joking. I asked the owner if they would bring toilet paper, but she said no we don't provide this. No soap either.
4) The site says that there is daily cleaning of the apartment. Not true. I stayed here 3 nights before cancelling the rest of my stay. The apartment was not cleaned once during my stay.
I have stayed in apartments all over Nairobi for years, and fin. This is by far the worst. Better to just avoid it