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The Crossroads Hotel Westlands

3.0 star property

Photo gallery for The Crossroads Hotel Westlands

Exterior
Terrace/patio
Reception
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Westlands Road, Nairobi, 00200
  • Nairobi National Museum
    ‪13 min walk‬
  • Sarit Centre
    ‪15 min walk‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪30 min drive‬

Room options

View all photos for Comfort Triple Room, 3 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Comfort Triple Room, 3 Single Beds

  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Premium bedding, in-room safe, desk, laptop workspace

Family Suite

  • 66.00 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Deluxe Double Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

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ibis Styles Nairobi Westlands

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (645)
The price is AU$135
for 1 room
includes taxes & fees
14 Apr - 15 Apr
ibis Styles Nairobi Westlands

About the area

Nairobi

With a stay at The Crossroads Hotel Westlands in Nairobi (Westlands), you'll be within a 15-minute walk of Nairobi National Museum and Sarit Centre. .This hotel is 1.9 mi (3 km) from The Aga Khan University Hospital and 3.7 mi (6 km) from Yaya Centre.

What's nearby

  • Nairobi National Museum - 13 min walk - 1.2 km
  • Sarit Centre - 15 min walk - 1.3 km
  • The Aga Khan University Hospital - 3 min drive - 3.1 km
  • Yaya Centre - 7 min drive - 6.1 km
  • United Nations Office at Nairobi - 9 min drive - 8.0 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Blue Martini - ‬8 min walk
  • ‪Milan Kenya - ‬3 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Open House Restaurant - ‬14 min walk
  • ‪Shamura - ‬2 min walk

About this property

The Crossroads Hotel Westlands

Hotel with free parking, near Nairobi National Museum
The Crossroads Hotel Westlands offers 34 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 34 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Full breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Nairobi? This hotel has 710 square feet (66 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 710 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in stairways
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child per adult, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Pet fee: USD 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

The Crossroads Westlands
The Crossroads Hotel Westlands Hotel
The Crossroads Hotel Westlands Nairobi
The Crossroads Hotel Westlands Hotel Nairobi

The Crossroads Hotel Westlands Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 80 reviews
Rating 8 - Good. 30 out of 80 reviews
Rating 6 - Okay. 5 out of 80 reviews
Rating 4 - Poor. 2 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Menuka

Stayed 6 nights in Dec 2024

6/10 Okay

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a good one, but the breakfast service needs serious improvement
Stayed 2 nights in Nov 2024

8/10 Good

Misheck

Stayed 1 night in Nov 2024

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Nov 2024

8/10 Good

Misheck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all amenities close by
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Celia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice choice!
Great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Thongpraparn, Khlongluang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, got all the benefits that Expedia promised.
Stayed 4 nights in Oct 2024

8/10 Good

Angilo

Stayed 4 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Alffy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Walter, covington

Stayed 6 nights in Aug 2024

10/10 Excellent

Isaak

Stayed 3 nights in Aug 2024

8/10 Good

Angilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.
Stayed 1 night in Sep 2024

8/10 Good

D Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I checked in a day early. Had great service throughout my stay. Loved the location and would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Nairobi
Very helpful and friendly staff. Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

8/10 Good

Frank

Poor internet but all else good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sowazttoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing for the security guards to front desk. It was five star service.
Stayed 6 nights in Aug 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again.
Excellent staff, very friendly. Good location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aggrey

Stayed 4 nights in Jul 2024

8/10 Good

Dut, Laurel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a good area. A number of malls are close by and ample dining.
Stayed 6 nights in Jun 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly and helpful staff and enjoyed the visit with family!
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2024