8/10 Good
Mavis Fraser
20 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel with comfortable courtyard
This was a quaint hotel with a lovely courtyard in the back. They offer a nice breakfast, and our room was simple yet had what we needed, for the most part. The Roman blinds are cute, but unfortunately gap a bit, giving people coming and going in the courtyard a good view into the bed, literally. Other drawbacks, however, for someone in my position were important. I've been in a wheelchair for a few months, so having an accessible space is necessary. The room I was offered (once i got pushed up their very steep driveway) had a step up to get inside, and a tight doorway. I would not have been able to get up the drive, or in or out of the room had I been on my own. As well, I could not get my wheelchair into the bathroom, at all, so had to try to crutch hop to the sink and toilet. Not great considering smooth floors and big sliding glass shower doors. The shower was definitively not accessible, and even if I could have hobbled in, it had no grab bars or a shower seat. I realize this is not entirely their fault, as when i originally reserved, i was not in this situation. I called to ask about changing my reservation to an accessible room, and they were very agreeable (at a significant upcharge). I think it would have been better if they had just offered me a refund and a recommendation of who else might have had truly accessible space.
Mavis Fraser
Stayed 2 nights in Sep 2024