This small chain of three B&B looked very nice on the internet & being recently refurbished/new venture everything apart from the shower and fridge was perfect.
Communication with the B&B was good before we left for Italy, & helped us with directions, checking in times. It was at that time we learned that from about 1pm there is no one at the B&B.
The B&B is only 5 rooms and is located on the 3rd floor. (There is a lift which we didn't spot on arrival)
Having got to check in the single member of staffs English was quite poor, to the point Of writing things down for him. The solo employee, checked us in, did breakfast and cleaned the rooms for the whole 7 days we were there.
We did report a few issues with the shower (rain fall shower head didn't work at all) & the holder for the shower head didn't hold it up) & fridge (the fridge didn't work at all) after our first day. After we emailed the B&B there we both sorted the next day. Thought the email reply was that it was our fault the fridge was in hot, which was not true as I myself checked the settings.
Breakfast was the Italian normal I'd say, having not been before. A mixture of 2 cereals, some oranges & apples (a few bananas, which ran out & were not replaced) yogurts, a range of fresh pastry, toast, jams, cheese, ham, tea & coffee
Be sure you know what city tax to pay, Expedia quoted us €1.5 pppn the hotel says €2