4/10 Poor
Leah
3 Dec 2018
Disliked: Staff & service, property conditions & facilities, room comfort
Not good experience
So let me begin by telling a bit about myself, I came to Naples to study and had to switch to Casa Erminia b&b because the previous one that I’ve stayed was booked for the two more nights that I needed before my permanent apartment was ready. This booking was made by my mom. So we’ve booked with Casa Erminia because it was just across the street from the apartment, central and safe for a single gal:)
About 2 days before switching between the b&b Casa Erminia contacted me and said they are switching the location because of the issue with water which I’ve appreciated. On the day of my check in I discovered that it is really far from where I initially wanted to be and it is the ground floor and they haven’t mentioned it earlier, basically like staying on the street, the beds are like 10 m from the doors and you can hear everything and there’s an occasional bang on the door in the middle of the night, just because.... I am used to traveling alone but I felt really unsafe there and writing a negative review is not easy for me but it was not a pleasant experience. And also there’s a weird smell inside the b&b . I only spent one night there and had to ask my friends to walk me there at night... and on the second night I stayed at my friends house. So again sorry for a bad review but not sorry.
Leah
Stayed 2 nights in Nov 2018