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Hotel New Sayonara

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Sayonara

Double Room
Reception
Exterior
Interior
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
Piazza Garibaldi 60, Naples, NA, 80142
  • Piazza Giuseppe Garibaldi
    5 min walk
  • Spaccanapoli
    10 min walk
  • Via San Gregorio Armeno
    16 min walk
  • Naples (NAP-Naples Intl.)
    34 min drive

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Superior Triple Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Naples

In the heart of Naples, Hotel New Sayonara is within a 5-minute drive of Spaccanapoli and Naples National Archaeological Museum. .This hotel is 2.3 mi (3.7 km) from Via Toledo and 2.4 mi (3.8 km) from Galleria Umberto I.

What's nearby

  • Spaccanapoli - 10 min walk - 0.9 km
  • Via Toledo - 4 min drive - 3.8 km
  • Piazza del Plebiscito - 5 min drive - 4.4 km
  • Molo Beverello Port - 5 min drive - 4.6 km
  • Port of Naples - 6 min drive - 5.5 km

Getting around

  • Piazza Garibaldi Station - 1 min walk
  • Naples (INP-Naples Central Rail Station) - 3 min walk
  • Naples Intl. Airport (NAP) - 34 min drive

Restaurants

  • ‪Caffè Mexico - ‬2 min walk
  • ‪I Sapori di Parthenope - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Iris Ristorante Pizzeria - ‬7 min walk
  • ‪Chicken Hut - ‬1 min walk

About this property

Hotel New Sayonara

Pet-friendly hotel with free breakfast connected to a shopping center in Naples
Hotel New Sayonara offers 16 air-conditioned accommodations with bathrobes and complimentary toiletries. Rooms open to balconies. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 16 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. An additional breakfast (subject to charges) is served daily.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 10 ft (EUR 30 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WHATSAPP mobile app before check-in

Access methods

Front desk (limited hours), key retrieval

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25.00 per vehicle (roundtrip)
  • Nearby parking fee: EUR 30 per night (10 ft away)
  • Late check-in fee: EUR 20.00 for check-in between 10:00 PM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New Sayonara Naples
Hotel New Sayonara
New Sayonara Naples
New Sayonara
Hotel New Sayonara Hotel
Hotel New Sayonara Naples
Hotel New Sayonara Hotel Naples

Hotel New Sayonara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 57 out of 262 reviews" "
Rating 8 - Good. 123 out of 262 reviews" "
Rating 6 - Okay. 47 out of 262 reviews" "
Rating 4 - Poor. 26 out of 262 reviews" "
Rating 2 - Terrible. 9 out of 262 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great the room was clean the bed was hard for our taste but the Ac worked great. The walls are alittle thin noise carries really well otherwise a great convenient spot
Stayed 1 night in Aug 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to train station.
Stayed 2 nights in Aug 2024

6/10 Okay

Dina

Travelled with family
Disliked: Staff & service
Breakfast at 8am? Everyone else starts breakfast at 7 for early travellers. 3 different keys and doors to finally get to your room. A/C very week. Room very small for the bed size. Hallways smell like smoking, staff don’t speak English. Area did not feel safe for walking especially at night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marenoas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor neighborhood but hotel is safe
Stayed 1 night in Jul 2024

6/10 Okay

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The neighborhood and the entrance to the hotel were sketchy. The staff was very friendly and helpful though
Stayed 2 nights in Jul 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC semi worked when we checked in and then we left the room and someone came in and left towels but the AC no longer worked. It was extremely hot and we received no response to get it fixed. The hotel is old and questionable with 3 keys for different doors for security.
Stayed 1 night in Jun 2024

10/10 Excellent

alpay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient place to stay in Naples
Very close to Naples train station. Convenient for day trips. The staff was super nice. The actual room was very clean. It was a little loud outside the room, but we knew it would be as it was located near the train station. I would stay again if I needed a place to stay in Naples.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible.
You get what you pay for. This place is in a very disgusting part of town. Literal trash & urine all over the streets - stay away from here if you’re a couple looking for a romantic vibe. Onto the room itself: The room was tiny. Had to squeeze by the bed every time we walked in. (Photo attached). The HORRIBLE WiFi not even usable!!!’ Couldn’t even check my email or FB on Christmas. VERY noisy, very thin walls. You will hear everything. Awful. There was a horrible smell in our room & bathroom the entire time. We noticed the entire hotel smelled like this as we walked through each day. We had to keep the windows open in the room to keep the smell out. In December this meant it was very cold in the room. The shower head was half broken. Can’t point it on your body. It made showering extremely difficult. The shower clogged each time it was used. The breakfast offering was pathetic and lazy. On the day of our checkout, they closed it 30 minutes early. Not much for food in the area either. The staff was lazy and unhelpful when asked questions. Worst of all, the morning after we checked in after a very long 8 hours commute, we wanted to sleep. The maid came and woke us up not once, but THREE times. After she was told the first time we don’t want service. This ruined the entire first day of our trip due to how exhausted we were after being repeatedly woken up. Not acceptable. My advice, don’t stay here.
Stayed 5 nights in Dec 2023

8/10 Good

Gautam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice. Room was quiet. Lots of eating options close by. I didn't have the breakfast but it looked good. The area near by has a lot of restaurants. This hotel was about a 2 minute walk from Napoli Centrale so very convenient for taking the train.
Stayed 1 night in Dec 2023

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Kind staff very helpful. But little door in the bathroom like stagnant water. I recommend this hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy to get around the city by metro which is across the street as well as bus/ train station. Outside can seem a little sketchy but we felt very safe in the area. Hotel staff was super helpful and friendly. I would stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Si

Stayed 1 night in Sep 2023

8/10 Good

Bernard

Business traveller
Liked: Cleanliness, staff & service
Great staff. Room was clean but needs a touch up.
Stayed 2 nights in Sep 2023

8/10 Good

Samta

Travelled with family
Liked: Staff & service, amenities
Staff was very responsive to each and every communication and request made. Basic needs were met in a clean environment but the surroundings of the property could be cleaner
Stayed 2 nights in Sep 2023

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service
Wonderful manager and very convenient location.
Stayed 2 nights in Aug 2023

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located across from the train station. Breakfast is good and coffee is great. The area may seem sketchy, but you can’t blame the hotel for the surroundings. The city needs to move on the undesireables.
Stayed 3 nights in Jul 2023

8/10 Good

Tara, Goodyear

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing front desk staff.. Clean and comfortable rooms. Bathrooms could use a little updating, but spacious and clean. The area is very busy.
Stayed 1 night in Jul 2023

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Hotel Sayonara were helpful. They didn't have our rooms the first night so stayed together in one room with the family we were with which was fine. Our room was beautiful and had a wonderful view of the piazza with a balcony. The breakfast was typical for Italy as were the bathrooms. I would recommend this hotel to friends for it's charm.
Stayed 3 nights in May 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too short of a stay
We stayed here just one night. We arrived with bicycles on the last train of the night and we’re taking an early morning ferry out. The owner met us for check-in and was very friendly and helpful. Helped to lock the bikes up and packed a breakfast bag for each of us. Would definitely stay here again.
Stayed 2 nights in May 2023

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service
Staff were friendly n welcoming. Very limited hot water none both mornings.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, and great hospitality. Great proximity to Central Station.Thank you!
Stayed 4 nights in May 2023

8/10 Good

Ramachandran

Stayed 1 night in May 2023