See all properties
Save

Hotel Nikko Narita

4.0 star property

Photo gallery for Hotel Nikko Narita

Lobby
Creator video
Chapel
Lobby lounge
Desk, blackout curtains, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Narita Omotesando
    ‪11 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪4 min drive‬

Room options

View all photos for Main Building Japanese Style Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Main Building Comfort Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Family Room

  • Sleeps 4

View all photos for Main Building Style Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room

  • Sleeps 1

View all photos for Annex Executive Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Triple Room

  • Sleeps 3

View all photos for Main Building Style Connect Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Connect Room

  • Sleeps 2

View all photos for Main Building Comfort Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Triple Room

  • Sleeps 3

View all photos for (Main) Comfort Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Style Single Room, Non-Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(170 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) J-style Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(109 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room with Extra Bed, Non Smoking

9.0 out of 10
Wonderful
(48 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(69 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(35 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Style Single (Airweave matress) Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Triple Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Junior Suite Twin Room, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin with Extra Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Main) Standard Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for (Main) Comfort Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Family Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Annex Executive Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Twin Room

  • Sleeps 2

View all photos for Annex Executive Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Comfort Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Main Building Comfort King Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Annex Jr.Suite Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Jr.Suite Twin Room

  • Sleeps 2

View all photos for (Main) Standard Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Style Single Room With Airweave Mattress Pad

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Style Family Room-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Style Twin Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, Non Smoking (Main Bldg)

9.4 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Business Style Queen Room, Non Smoking (Main Bldg)

8.8 out of 10
Excellent
(40 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Economy Double Room (Single Use) Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room (Single Use) Non Smoking (Main Bldg)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room,Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room,Non Smoking (Main Bldg)

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Building Comfort Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Single Room

  • Sleeps 1

View all photos for Annex Superior Twin Room with Extra Bed Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room with Extra Bed Non smoking

  • Sleeps 3

View all photos for Main Building Standard Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Twin Room

  • Sleeps 2

View all photos for Annex Superior Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room

  • Sleeps 2

View all photos for Annex Superior Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Queen Room

  • Sleeps 2

View all photos for Main Building Standard Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Single Room

  • Sleeps 1

View all photos for Main Building Business Style Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Business Style Queen Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Main Building Style Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin Room

  • Sleeps 2

View all photos for Main Building Style Twin With Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin With Sofa Bed

  • Sleeps 3

View all photos for Main Building Style Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Triple Room

  • Sleeps 3

View all photos for Main Building Economy Double Room -Single Use -

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room -Single Use -

  • Sleeps 1

View all photos for Main Building Economy Double Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room

  • Sleeps 2

About the area

Narita

With a stay at Hotel Nikko Narita in Narita (Torika), you'll be a 2-minute drive from Sakura-no-Yama Hill and 8 minutes from Museum of Aeronautical Sciences. .This hotel is 4.6 mi (7.4 km) from Naritasan Shinshoji Temple and 8.6 mi (13.8 km) from Shisui Premium Outlets.

What's nearby

  • Sakura-no-Yama Hill - 3 min drive - 1.7 km
  • Naritasan Park - 10 min drive - 6.7 km
  • Narita Omotesando - 11 min drive - 7.0 km
  • Naritasan Shinshoji Temple - 11 min drive - 7.0 km
  • Narita Dream Dairy Farm - 17 min drive - 14.3 km

Getting around

  • Higashi-Narita Station - 3 min drive
  • Narita Intl. Airport (NRT) - 5 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪一天門 - ‬17 min walk
  • ‪宮武讃岐うどん - ‬17 min walk
  • ‪マクドナルド - ‬9 min drive

About this property

Hotel Nikko Narita

Hotel Nikko Narita offers 685 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 685 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a hair salon, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Hotel Nikko Narita has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping centre shuttle (surcharge)
  • Parking on site (JPY 500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to August 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The seasonal pool will be open from July 01 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Hotel Nikko Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3276 out of 4722 reviews
Rating 8 - Good. 1036 out of 4722 reviews
Rating 6 - Okay. 295 out of 4722 reviews
Rating 4 - Poor. 67 out of 4722 reviews
Rating 2 - Terrible. 48 out of 4722 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gyojin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
So clean and nice looking outside. Morning buffets are so delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Liwei, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
We have a queen bed room for two nights. The room was spacious, clean and comfortable, with full bathroom amenities and slippers provided, which is rare in hotels nowadays. They have a water filter for drinking water installed in the bathroom which was convenient and efficient. The daily breakfast buffet was Amazing, a spread of Japanese and Western food with high quality both days we were there. With the volume of customers going through the restaurant, the food at the buffet was always fresh, and they have staff patrol the buffet regularly to keep it replenished when needed. We had dinner and drinks at Sky Lounge the first night, dinner at the Sushi Restaurant the second night and drinks again at Sky Lounge. Sky lounge stands out because of the excellent service, from service staff to bar tender, the service was excellent both nights. The only less experience we had was the sushi restaurant. The first night we were turned away by the server, saying the restaurant was full booked while we could see multiple tables available. The second night we went very early and first got told “there is only one chef tonight , it’s going to be very slow”. We told the server we don’t mind slow service and finally got seated and served. Both nights we have witnessed the servers trying to turn English speaking guests away while accommodating and accepting Japanese guests. Not sure if that is driven by company’s policy or staff preference. The food quality was good and came fast.
Stayed 2 nights in Dec 2025

8/10 Good

Kezheng

Travelled with group
Liked: Cleanliness, amenities
Great Breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the first time I've stayed at Hotel Nikko Narita. I keep coming back because there's no reason to go an unfamiliar hotel. The shuttle to and from the airport is great. The 24 hour Lawson's is clutch. Staff is awesome and I mean everyone you meet from the hotel is awesome; from the shuttle bus driver to the cleaning staff. If you have an early flight out of Narita, I highly recommend Hotel Nikko Narita.
Stayed 1 night in Jan 2026

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, could choose American, Japanese, Chinese cuisine
Stayed 1 night in Jan 2026

10/10 Excellent

Lauren

Stayed 1 night in Jan 2026

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kozue

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have stayed at this hotel multiple times, but always clean, great services, and availability of inside shopping and dining are great. The room is somewhat old style, but still clean and spacious room which I love. Highly recommended.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

hui

Stayed 1 night in Oct 2025

10/10 Excellent

Mineo, Vancouver

Good!
Stayed 1 night in Dec 2025

6/10 Okay

Arlene

Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed during a long layover at Narita. Hotel was easy to access (the hotel provides a free shuttle bus - it’s just a 5-10 minute ride). Room was small and a little old but clean and comfortable (note there is little space in the room for large luggages). Hotel has several restaurants plus a 24-hour Lawsons. It also provides free shuttle service to Narita station area and Aeon Mall.
Stayed 1 night in Jan 2026

10/10 Excellent

Gregory, Morinville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel with great amenities a few minutes from the Narita Airport.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerard

Stayed 1 night in Dec 2025

2/10 Terrible

Yuhang

Disliked: Property conditions & facilities
Room is the dirtiest one we have ever experienced in Japan. We stayed at Hotel Nikko Osaka/kansai and it was great. Room is old and smelly. We arrived about 7pm and staffs told us no restaurant available for our family so we have to take the shuttle bus back to Narita to find something to eat.
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thought the hotel was well run and all the staff were excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Ngeow Khing

Stayed 1 night in Dec 2025

10/10 Excellent

John

Great
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is great. Location to the airport and the free shuttles was an added bonus. We will definitely stay again next time we visit. Thank you for a wonderful stay.
Stayed 1 night in Jan 2026

8/10 Good

Ricardo, Hagatna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We did not have breakfast, our room was leaking water from the sink and made a big puddle of water on the floor, we use a hand towel to soak the water up. It is winter but I wish we could have access to our own a/c. Even with the heater of in the room it was really warm, and we had a hard time sleeping.
Stayed 1 night in Jan 2026

8/10 Good

Kieran

Stayed 1 night in Jan 2026

10/10 Excellent

Chihyang

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed the stay very much!
Stayed 2 nights in Dec 2025

10/10 Excellent

OSBEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025