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Courtyard by Marriott Franklin Cool Springs

3.0 star property

Photo gallery for Courtyard by Marriott Franklin Cool Springs

Exterior
Property amenity
Reception
Terrace/patio
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available

Explore the area

Map
2001 Meridian Blvd, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min drive‬
  • The Factory
    ‪7 min drive‬
  • Franklin Theatre
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Nashville Franklin

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (1553)
The price is AU$299
for 1 room
includes taxes & fees
9 May - 10 May
Drury Plaza Hotel Nashville Franklin

About the area

Franklin

When you stay at Courtyard by Marriott Franklin Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 16.2 mi (26 km) from Belmont University and 16.6 mi (26.7 km) from Mall at Green Hills.

What's nearby

  • Aspen Grove Park - 3 min drive - 2.4 km
  • CoolSprings Galleria - 4 min drive - 3.0 km
  • Crockett Park - 6 min drive - 5.7 km
  • The Factory - 7 min drive - 6.7 km
  • Franklin Theatre - 8 min drive - 8.2 km

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪California Pizza Kitchen - ‬4 min drive
  • ‪Connors Steak & Seafood - ‬4 min drive

About this property

Courtyard by Marriott Franklin Cool Springs

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Courtyard by Marriott Franklin Cool Springs offers 126 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 126 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Stop by the hotel's restaurant, Bistro, for dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Franklin? This hotel has 635 square feet (59 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 17 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 635 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 17 for adults, and USD 5 to 15 for children
  • Self parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cool Springs
Courtyard Cool Springs Hotel
Courtyard Cool Springs Hotel Franklin
Courtyard Franklin
Courtyard Franklin Cool Springs
Courtyard Marriott Franklin Cool Springs Hotel
Courtyard Marriott Cool Springs Hotel
Courtyard Marriott Franklin Cool Springs
Courtyard Marriott Cool Springs
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Courtyard by Marriott Franklin Cool Springs Hotel
Courtyard by Marriott Franklin Cool Springs Franklin
Courtyard by Marriott Franklin Cool Springs Hotel Franklin

Courtyard by Marriott Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 945 reviews
Rating 8 - Good. 207 out of 945 reviews
Rating 6 - Okay. 51 out of 945 reviews
Rating 4 - Poor. 17 out of 945 reviews
Rating 2 - Terrible. 15 out of 945 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ratti

Liked: Cleanliness
Was very dull
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

2/10 Terrible

Georgina

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, well appointed, and comfortable. Bartender Coal was nice. Food and especially dessert and breakfast selections limited buy good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service
Good stop for a ball tournament. Unfortunately they didnt have any hot water. The lack of hot water wasn't just for a short time, it was discussed amongst the whole team.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Nic, Pulaski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Preston

Liked: Staff & service, property conditions & facilities
The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Sawgrass

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family

Super nice

Very comfortable. Convenient for food and fun.
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel it was clean comfortable and safe and had plenty of parking
Stayed 1 night in Jun 2024

4/10 Poor

jack

Business traveller
Disliked: Cleanliness, staff & service
Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful
Stayed 1 night in May 2024

8/10 Good

Kara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, easy stay

Room was very clean. No issues whatsoever.
Stayed 2 nights in May 2024

6/10 Okay

Erin

Stayed 1 night in Apr 2024

8/10 Good

RICHARD

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024