This was truly the best hotel experience I’ve ever had. From the moment we arrived, the staff was warm, welcoming, and genuinely kind. I especially want to highlight Joy, she was an incredible help to my sister and me, going above and beyond to recommend attractions we could enjoy during our stay. She was so accommodating, providing a wealth of resources and making sure we felt supported and informed.
The rest of the staff were equally wonderful. Even the cleaning team, who spoke limited English, made a clear effort to provide exceptional service by using a translator app to ensure they understood our needs. That kind of dedication really stood out to me. The hotel’s location was perfect—right in the heart of downtown, making it easy to explore the city, and just a short trip to other attractions outside the downtown area. I couldn’t have asked for a better place to stay, and I will definitely choose this hotel again on my next visit.