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Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Poolside bar
Minibar, in-room safe, laptop workspace, blackout curtains
Poolside bar
Poolside bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Cabbage Beach
    2 min walk
  • Paradise Lagoon Beach North
    9 min walk
  • Atlantis Casino
    10 min walk
  • Paradise Island (PID)
    5 min drive

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CAN)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Superior | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior | B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-US)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (B2C-CAN)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (C)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CAN)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite (Special | B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Suite (Special | B2C-CAN)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (B2C-CAN)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

  • 45 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Standard Suite (Special | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Suite (Special | C)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (C)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (L)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (C)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (E)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior, U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (U)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Superior E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior (L))

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior (L))

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (U)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (U)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior, B2C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (B2C-US)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (B2C-US)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-US)

  • 39.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 31 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

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About the area

Paradise Island

With a stay at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive in Paradise Island, you'll be on the beach, within a 15-minute drive of Junkanoo Beach and Lucayan Archipelago. .This all-inclusive property is 8.2 mi (13.2 km) from Cable Beach and 0.5 mi (0.8 km) from Cabbage Beach.

What's nearby

  • Cabbage Beach - 2 min walk - 0.3 km
  • Atlantis Casino - 10 min walk - 0.8 km
  • Versailles Gardens - 11 min walk - 0.9 km
  • Aquaventure - 13 min walk - 1.1 km
  • Ocean Club Golf Course - 4 min drive - 2.2 km

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Adults-only beachfront property
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.
Make yourself at home in one of the 379 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Atlantic, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Atlantic - This buffet restaurant serves breakfast and dinner.
Tengoku - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Bahamas - This restaurant serves lunch and dinner. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Atlantic
  • Tengoku
  • Kulinarium
  • Bahamas
  • Krystal

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1095 out of 2610 reviews" "
Rating 8 - Good. 766 out of 2610 reviews" "
Rating 6 - Okay. 378 out of 2610 reviews" "
Rating 4 - Poor. 193 out of 2610 reviews" "
Rating 2 - Terrible. 178 out of 2610 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities
Highly recommended
Stayed 5 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Curleymae Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Joann Balzano

Travelled with group
Liked: Cleanliness, amenities
Staff could be unfriendly . Pool area needs updating . Food was not too good . Rooms were nice. Beach beautiful . Very clean . Everything you need is available. In general it was a good experience .
Stayed 3 nights in Aug 2024

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this resort. The Entertaiment was good but ended at midnight. The good thing is its only 1 mile (10 minutes) away from Atlantis Resort which has a casino if you want to something after hours. The cab driver is a good source of information, you just need to confirm the cost of trip before they pull off and don't pay more than $20 for trips on the other side of the island. Some of the cab drivers will charge and they'll never have change so make sure to have smaller bills if you're planning to use them.
Stayed 4 nights in Aug 2024

6/10 Okay

Ernest

Travelled with partner
Disliked: Property conditions & facilities
It’s a five star beach and five star service in a two star hotel but I think they’re renovating it
Stayed 3 nights in Aug 2024

8/10 Good

natalie, Barnegat

Travelled with partner
Liked: Staff & service, property conditions & facilities
Although I did enjoy my stay the atmosphere was more geared towards older people. The staff were very nice and accommodating but they definitely need to upgrade the hotel and need more variety in meals. I also found some of the excursions overpriced.
Stayed 5 nights in Aug 2024

4/10 Poor

Berdy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The food st Riu is not the best, endeed up going to fish fry and other restaurant dyring our stay. We experienced blackout 3 tines at night while at RIU hotel, still dont know what happened. Theres not much activities on site, both pool clospe at 6pm. If you could choose other hotel please do.
Stayed 8 nights in Aug 2024

8/10 Good

justin S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of ocean. Great buffet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsea

Travelled with family
We really enjoyed our stay at the Riu. The beach is WAY NICER than atlantis, and the resort felt like our home away from home. The food was incredible as well!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jarrett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with plenty to do ! Beach, pool, food and drinks were amazing ! Staff was very welcoming and friendly and made our stay very pleasing. Will definitely come back!
Stayed 5 nights in Aug 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay! Wish there was more too do in the hotel so I didn’t have to travel but was good.
Stayed 4 nights in Aug 2024

4/10 Poor

Elimey

Stayed 7 nights in Aug 2024

6/10 Okay

LaToya

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I’ve been to the Riu in Jamaica and this one in The Bahamas was a great disappointment. It’s not worth the money. All inclusive means you want to relax and be comfortable and feel welcomed and catered to. The beach never gets cleaned. I’m very meticulous when it comes to cleanliness and I’ve never been to an all inclusive that doesn't clean the beach. They do not serve you drinks on the beach or even ask you if you need anything. Customer service is awful. They are not friendly or helpful or even care if you are enjoying your stay. There were a few staff that had great customer service skills one named Katherine and another young man that handles the front. He was very helpful on telling us where to go eat off the resort. The buffet is not the best once it runs out that’s it. The food was cold. Another customer said she seen a roach at the buffet. Housekeeping did a good job I can say. But our room smelled awful! Room 631 smells like wet mildew all the time. I’m not saying it’s the worst but it’s the worst all inclusive I’ve been to. I’ve been to smaller ones not as popular as Riu and they were way better. Riu is a big name and I feel the resorts and especially customer service should be the same across the board. The grill outside had flies constantly flying on the food I couldn’t eat it. Bahamas is nice and beautiful but i’d rather just spend a day there in a cruise or something.
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Aug 2024

6/10 Okay

Alexis Brooke

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Maurice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Overall food was nasty ! Only restaurant was on point and it was the steakhouse.
Stayed 4 nights in Aug 2024

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the Travelocity site it boasts a five-star rating at best I would give it a three-star with the exception of a few staff members most employees were not approachable or friendly the rooms were musty smelling with presents of cockroaches food with subpar and there was an overall musty smell and the entire property what I did like was the shows at night and the pool
Stayed 6 nights in Aug 2024

8/10 Good

Ashley Lynn

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Laney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice area
Stayed 7 nights in Aug 2024

8/10 Good

NyasunuWi, Columbia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property needs to be maintained better in the cabana area, the covers are filthy and have holes or do not work, you should have the towel area open up earlier. Also, you should not allow vendors into the area, it is very annoying while on vacation to have to keep saying no to them and them trying to get you to do water sports etc,
Stayed 5 nights in Aug 2024

4/10 Poor

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good at all the curry chicken grills is the best thing going in that place otherwise the place is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Ekwutos

Liked: Cleanliness
The staff are all wonderful very cheerful. We look loved our stay!!
Stayed 4 nights in Aug 2024

6/10 Okay

Tessa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel had no store, staff attitude was not friendly, and dinner reservations was a hassle.
Stayed 4 nights in Jul 2024