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Apart Hotel Serantes

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apart Hotel Serantes

Interior
View from property
Interior
Flat-screen TV
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Rua Silvino Meira E Sa Bezerra, 130, Ponta Negra, Natal, RN, 59090-170
  • Artesanato Villarte Shops
    15 min walk
  • Ponta Negra Beach
    16 min walk
  • Craft Fair of Ponta Negra
    20 min walk
  • Natal (NAT-Governador Aluizio Alves Intl.)
    66 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

  • 45.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed OR 3 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 4 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • 4 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • 45 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Natal

With a stay at Apart Hotel Serantes in Natal (Ponta Negra), you'll be within a 5-minute drive of Ponta Negra Beach and Morro do Careca. .This aparthotel is 1 mi (1.6 km) from Artesanato Shopping Mall and 1.1 mi (1.7 km) from Artesanato Villarte Shops.
View more Aparthotels in NatalOpens in a new window

What's nearby

  • Ponta Negra Beach - 16 min walk - 1.4 km
  • Craft Fair of Ponta Negra - 20 min walk - 1.7 km
  • Morro do Careca - 1 min drive - 0.9 km
  • Natal Convention Center - 3 min drive - 2.6 km
  • Frasqueirao Stadium - 3 min drive - 2.3 km

Getting around

  • Pitimbu Station - 13 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • ‪Barraca do Caranguejo - ‬4 min walk
  • ‪Mango Restaurante - ‬12 min walk
  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬5 min walk
  • ‪Cipó Brasil - ‬4 min walk
  • ‪Dona Moça - ‬8 min walk

About this property

Apart Hotel Serantes

Aparthotel with free breakfast, near Ponta Negra Beach
Apart Hotel Serantes offers 53 air-conditioned accommodations with safes and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 53 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • On-site car hire

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Cookware/dishes/utensils

Dining

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lifts
  • Raised toilet seat
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 53 rooms
  • 1 floor

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal

Apart Hotel Serantes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 132 reviews" "
Rating 8 - Good. 49 out of 132 reviews" "
Rating 6 - Okay. 16 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 4 out of 132 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, amenities
Cobblestone road, horrible

8/10 Good

Rosa, Tigre ,Bs As ,Argentina

Travelled with family
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
Stayed 16 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Brilliant all round.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Ponta Negra
I arrived at 1am, but was immediately met by someone to help me with my bag and to welcome me into the hotel. Very efficient and friendly check in. The man on duty spoke good English. The room was very clean and comfortable. The room was very hot when I walked in, the airconditioning sorted that out quickly. Excellent breakfast served outside. Huge choice. I only stayed one night, but wish I could have stayed longer. Very accessible to a very nice part of the beach, nice pool

8/10 Good

Laurentp11, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel
Great hotel. Great location. A short walk to the beach. Great breakfast. It was fairly priced during the World Cup compared to much more expensive hotels that were not as good as this one.

6/10 Okay

Verified traveller

Disliked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, awful Wifi
Everything about this hotel was beyond expectations, except their having the worst internet service I've encountered since the 1990s. They need to stop advertising offering internet access until they fix that. Otherwise, it's a great hotel - amazingly comfortable, expansive rooms, a gorgeous rooftop terrace, a great pool, tasty breakfast, safe parking. Overall, excellent, except for that one thing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emma Gallegos, La Mirada, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
All the staff was extremely helpful and friendly, they went above and beyond helping us, great location in front of the beach.

8/10 Good

wineismylife, Arlington, Texas USA

Liked: Cleanliness, staff & service
Extremely helpful staff
Staff go out of their way to assist with anything needed. Hotel is dated but very clean and pretty well kept.

6/10 Okay

dan, cincy

Liked: Cleanliness, staff & service, room comfort
World Cup Stay
It's a short walk to a happening spot on the beach and good restaurants are only a walk away as well. The free breakfast was satisfying and a good way to start the day. The pool was small but adequate for lounging. Spots on the beach allow you to rent surf boards or go on dune buggee tours of the amazing dunes Natal is known for.

8/10 Good

Patrick, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Staff were incredibly accommodating. Breakfast was delicious every morning.

8/10 Good

Chris, San Jose, CA

Liked: Staff & service
Clean, safe, 3-star hotel in Ponta Negra.
Solid 3 star hotel. Short walk to the beach. Clean rooms. Comfortable beds. Secure underground parking. WiFi. Pool area is comfortable, but actual pool is quite small (not resort class). Exceptional staff. Nice place to stay if you are on a budget and don't need resort style amenities.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

LONIA

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edinaldo

Stayed 2 nights in Aug 2024

10/10 Excellent

Ertenia

Travelled with group
Liked: Cleanliness, room comfort
Mto bom o hotel, café da manhã, localização, só achei a piscina pequena, mas mesmo assim recomendo.
Stayed 2 nights in Jul 2024

8/10 Good

Kamila

Travelled with family
Liked: Cleanliness, room comfort
Ótimo custo benefício
Café da manhã variado , limpeza do quarto diária … Muito obrigada , excelente custo benefício
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, room comfort
Estadia sensacional.
Dois pontos negativos: a conexão de internet um pouco fraca e a piscina é pequena. Mas eu NÃO deixaria de ficar lá novamente, porque os pontos positivos são muitos. Localização excelente, café da manhã espetacular, espaçoso, limpo, resumindo, local ótimo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anderson

Stayed 2 nights in Mar 2024

6/10 Okay

karl øivind

Stort rom, trangt og slitt bad. Mye støy.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Muito satisfeito.
Hotel maravilhoso, ambiente agradável, acomodações excelentes e confortáveis. Serviço eficiente e cordial, pessoas gentis e educadas. Café da manhã delicioso e com fartura. Simplesmente fantástico!
Stayed 9 nights in Jan 2024