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Rating 10 - Excellent. 271 out of 459 reviews" "
10 - Excellent
271
Rating 8 - Good. 126 out of 459 reviews" "
8 - Good
126
Rating 6 - Okay. 42 out of 459 reviews" "
6 - Okay
42
Rating 4 - Poor. 13 out of 459 reviews" "
4 - Poor
13
Rating 2 - Terrible. 7 out of 459 reviews" "
2 - Terrible
7
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Solange
Travelled with family
10 May 2024
Disliked: Amenities
Rooms are to dirty, dirty walls, mold in the bathroom. The food is horrible. Stuff doesn’t help a lot. Never pay attention what you need it. Construction in the middle of the day.
Front desk staff a bit grumpy, but the hotel is good
Richard
Stayed 1 night in Feb 2023
4/10 Poor
Carlos, Houston
Travelled with family
26 Feb 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place is ok, main issue is to stay for 3 full days without internet! I had meetings to attend and was required to find a cafe nearby with internet. The explaination was some throubleshootings during these days and internet should return to normal, that didnt happen during the stay.
Another explaination that the internet was unstable and should return soon. Anyway, I would refrain to stay again if requires internet access.
Arrived at 4am after a quasi RedEye flight. Place was nice and simple. Somewhat dusty rooms but did the trick. Staff was nice and allowed us a late check-out due to the time we arrived at. Evening staff wasn't as nice as morning staff tho. But overall very positive!
Sempre que vamos em Natal, nos hospedamos no Ibis e sempre saímos satisfeitos. O café da manhã é muito bom. O atendimento é bom. O estacionamento tem um preço razoável (18 reais a diária) e tem vagas suficientes e grandes. O banho é maravilhoso. Cama confortável.
A única ressalva que tenho é com relação a qualidade do papel higiênico. Não sei o que aconteceu, mas o papel higiênico era de péssima qualidade, não compatível com o padrão Ibis.
A única ressav
Agradeço por terem me salvado do que poderia ter sido o pior Natal da minha vida!
Muito obrigado a todos da equipe pelo excelente atendimento e carinho. Gostaria de deixar um parabéns especial para a Evelyn, atendente do jantar, que fez toda a diferença na minha experiência.
As condições de conservação estavam péssimos.
O teto estava com mofo e parece que seu cheiro foi disfarçado por um odorizador de ambiente. Havia parte de teto rachado. Mudei de quarto, mas uma parte da parede atrás da mesa estava levantada.
Nem me mandaram NFe por email.