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Pontalmar Praia Hotel

3.0 star property

Photo gallery for Pontalmar Praia Hotel

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Minibar, desk, soundproofing, free cots/infant beds
Reception hall
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Cel. Inacio Vale, 8868, Ponta Negra, Natal, RN, 59090-040
  • Natal Convention Center
    ‪6 min walk‬
  • Morro do Careca
    ‪8 min drive‬
  • Ponta Negra Beach
    ‪9 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room, Balcony

Balcony

Deluxe Room, Balcony

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

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3.9 out of 5, Good, (305)
The price is AU$125
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includes taxes & fees
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About the area

Natal

With a stay at Pontalmar Praia Hotel in Natal (Ponta Negra), you'll be within a 10-minute drive of Ponta Negra Beach and Natal Convention Center. .This family-friendly hotel is 0.7 mi (1.1 km) from Dunes Park and 0.8 mi (1.3 km) from Craft Fair of Ponta Negra.

What's nearby

  • Natal Convention Center - 6 min walk - 0.5 km
  • Craft Fair of Ponta Negra - 7 min walk - 0.6 km
  • Praia Shopping - 8 min walk - 0.7 km
  • Morro do Careca - 8 min drive - 3.3 km
  • Ponta Negra Beach - 9 min drive - 3.6 km

Getting around

  • Natal Station - 11 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive

Restaurants

  • ‪Camarões Potiguar - ‬4 min walk
  • ‪Curió - Pra Cumê e Beber - ‬9 min walk
  • ‪Ki Coco - ‬4 min walk
  • ‪Fogo & Chama - ‬7 min walk
  • ‪Don Matias Parrilla - ‬9 min walk

About this property

Pontalmar Praia Hotel

Family-friendly hotel with 2 restaurants and 3 outdoor pools
Pontalmar Praia Hotel offers 75 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Enjoy international cuisine at Restaurante Pontalmar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Natal? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Restaurante Pontalmar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Pontalmar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (269 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 30 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontalmar Praia
Pontalmar Praia Hotel
Pontalmar Praia Hotel Natal, Brazil
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel Natal

Pontalmar Praia Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 49 out of 110 reviews
Rating 8 - Good. 28 out of 110 reviews
Rating 6 - Okay. 14 out of 110 reviews
Rating 4 - Poor. 12 out of 110 reviews
Rating 2 - Terrible. 7 out of 110 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great stay
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Kita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beautiful view from swimming pool. Nice breakfast.

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

filipe

Liked: Cleanliness, staff & service, room comfort

Muito boa estadia

Hotel bom, estrutura boa, piscina ótima e vista maravilhosa, ótimo atendimento, excelente café da manhã. Algumas partes do hotel estão mal cuidadas, paredes estufadas e descascando e coisas assim. Banheiro estava um pouco entupido. Mas no geral a estadia foi muito boa e voltaríamos com certeza. Bem localizado, ao lado de um mercado e podendo ir a pé até a avenida principal com os melhores restaurantes.
Stayed 2 nights in Jan 2025

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Murilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Mário Balbino Bezerra Jún

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Alexandre Santos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Alexandre

Hotel sem manutenção e claustrofóbico

Hotel antigo, sem manutenção. Paredes mofadas, janelas sujas, piscina pequena e área também mal cuidada. Falta espaço e cadeiras. O ponto positivo, como q grande maioria dos locais em Natal, é a simpatia das equipes de atendimento. Obs.: no segundo dia solicitamos nossa mudança para o hotel da frente, pertencente ao mesmo grupo. Rifóles, também carece de manutenção e limpeza, porém tem uma estrutura melhor de piscinas.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Valkiria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Ruim. Serviço ruim

Serviço péssimo. Fomos acordados pela camareira duas vezes solicitando limpar o quarto, isso as 8h da manhã enquanto dormíamos.
Stayed 4 nights in Nov 2024

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito capacitado e simpático
Stayed 2 nights in Oct 2024

4/10 Poor

maria cristina

Infelizmente não conseguimos nos hospedar no hotel pontalmar, mesmo com reserva, não tinha quarto disponível. Como é possível? Então quando reservamos não é garantido? Nos enviaram para outro hotel da mesma rede (Rifoles). Não gostamos do Rifoles, muito estranho, escuro, móveis velhos, ar condicionado sujo, banheiro sujo, ficamos num quarto luxo (conforme o gerente) eu diria que está longe de ser luxo. Tava mais para um quarto muito simples, bem inferior. E agora?? Alguém vai se responsabilizar??
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom o hotel, nos surpreendeu. Quarto, banheiro, estacionamento, piscina, opções do restaurante, academia, limpeza, atendimento, todos bons. Café da manhã excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Érica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as nossas expectativas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anderson

Stayed 2 nights in Sep 2024

10/10 Excellent

Joao Paulo

Stayed 2 nights in Aug 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Não indico o hotel, minha vontade foi de ir embora logo que chegamos. Muito cheiro de mofo no quarto, lençóis velhos e manchados. Tenho alergia a mofo e pedi para trocarmos de quarto diversas vezes e ninguém resolveu nossa situação. Noites muito mal dormidas. Cama péssima, colchao velho e desgastado. A área da piscina extremamente velha e sem manutenção/reforma, não condiz com as fotos. Único ponto positivo foi o café da manhã. Não sou de ficar deixando comentários, mas este hotel foi um experiência horrível.
Stayed 2 nights in Aug 2024

8/10 Good

MARCUS VINICIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, precisando melhorar, apenas a climatização do restaurante que estava quente todos os 3 dias que passei e a musica tambem estava muito alta.
Stayed 3 nights in Aug 2024

8/10 Good

Murillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024