See all properties
Save

SERHS Experience Suites

4.5 star property

Photo gallery for SERHS Experience Suites

Lobby
Lobby sitting area
Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio
Front of property
4 outdoor pools, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Parking included
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Via Costeira Sen. Dinarte Medeiros Mariz, 6045, Natal, RN, 59090002
  • Dunes Park
    ‪1 min walk‬
  • Natal Convention Center
    ‪10 min walk‬
  • Craft Fair of Ponta Negra
    ‪5 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪65 min drive‬

Room options

View all photos for Exclusive Room, 1 Bedroom, Private Pool, Beach View

Exclusive Room, 1 Bedroom, Private Pool, Beach View | Private pool

Exclusive Room, 1 Bedroom, Private Pool, Beach View

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 Bedroom, Private Pool, Sea View

Premium Double Room, 1 Bedroom, Private Pool, Sea View | Private pool

Premium Double Room, 1 Bedroom, Private Pool, Sea View

  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, 1 Bedroom, Private Pool, Sea View

Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio

Presidential Double Room, 1 Bedroom, Private Pool, Sea View

  • 192 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Serhs Natal Grand Hotel & Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1000)
The price is AU$249
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Serhs Natal Grand Hotel & Resort

About the area

Natal

With a stay at SERHS Experience Suites in Natal (Via Costeira), you'll be within a 5-minute drive of Natal Convention Center and Praia Shopping. .This beach hotel is 4.1 mi (6.5 km) from Morro do Careca and 4.3 mi (6.9 km) from Ponta Negra Beach.

What's nearby

  • Natal Convention Center - 10 min walk
  • Craft Fair of Ponta Negra - 5 min drive
  • Praia Shopping - 5 min drive
  • Morro do Careca - 11 min drive
  • Ponta Negra Beach - 13 min drive

Getting around

  • Pitimbu Station - 15 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive

Restaurants

  • ‪Só Mais Uma - ‬5 min drive
  • ‪Restaurante Potiguar - ‬1 min walk
  • ‪Seu Chico Botequim - ‬6 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Tapiro Grill - ‬1 min walk

About this property

SERHS Experience Suites

Luxury hotel on the beach, with 4 outdoor pools
SERHS Experience Suites offers 20 accommodations with private pools and private plunge pools. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include minibars and safes. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 20 individually decorated guestrooms, featuring private pools and Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
SERHS Experience Suites has 5 restaurants on site.

All-inclusive details

All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–10:00 AM
  • 5 restaurants and 2 coffee shops
  • 3 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Turndown service

Business services

  • Business centre

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in room

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free extra-futon mattress
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar

More

  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Private plunge pool
  • Private pool
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: BRL 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

SERHS Exclusive Suites
SERHS Experience Suites Hotel
SERHS Experience Suites Natal
SERHS Experience Suites Hotel Natal

SERHS Experience Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Gabriella

Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Edilson Tavares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café tem que melhorar
Ficamos numa suíte maravilhosa. Essa opção de suíte tem piscina e uma ótima varanda, quase um terraço. Essa opção de estadia dava direito a um café exclusivo, que eles chamam de VIP no restaurante Tapiro. É bem fraco e o "VIP" deve ser porque o serviço é separado dos demais hóspedes. Faltava simpatia aos atendentes do café da manhã. Tapioca ruim. Pães e café razoáveis. Ótimo atendimento exclusivo no check in. Infelizmente não decorei o nome da moça que nos atendeu.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos numa suite no sétimo andar. Achei esta suite mais privativa que a opção que fica no andar logo abaixo, que aparentemente é a "Premium Suítes", que possui uma piscina maior, mas é visível por quem está no andar de cima. Muito bom! O café da manhã servido no quarto foi ótimo!
Stayed 1 night in Jun 2023