When you a stay at Hotel Big Sur in Natales, you'll be near the airport, within a 5-minute walk of Última Esperanza Fjord and Costanera. .This hotel is 0.5 mi (0.8 km) from Old Pier and 0.6 mi (0.9 km) from History Museum.
What's nearby
Costanera - 3 min walk - 0.3 km
History Museum - 3 min walk - 0.3 km
Puerto Natales Casino - 6 min walk - 0.6 km
Plaza de Armas - 7 min walk - 0.6 km
Cueva del Milodon - 12 min walk - 1.0 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive
Restaurants
La Disquería Natales - 5 min walk
El Bote - 4 min walk
Pampa Restobar - 4 min walk
Masay Pizza & Sandwich - 5 min walk
Cafe Kau - 8 min walk
About this property
Hotel Big Sur
Hotel in Natales with free breakfast and a 24-hour front desk
Hotel Big Sur offers 30 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers. Housekeeping is provided daily.
Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.
Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:30 AM
Coffee and tea in common areas
Free daily manager's reception
Conveniences
24-hour front desk
Guidebooks
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
Food and drink
Restaurant dining guides
More
Phone
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Property is also known as
Hotel Big Sur Hotel
Hotel Big Sur Natales
Hotel Big Sur Hotel Natales
Hotel Big Sur Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was clean, comfortable and had everything we needed for two nights. The reception staff were really helpful with booking us a tour and taxi to the airport. You can hear some noise in the corridor but it wasn’t as bad as the other reviews suggest and we slept through. Breakfast was also great.
Rebecca
Stayed 2 nights in Nov 2024
10/10 Excellent
Susan
3 Nov 2024
The rooms are clean and warm the staff are wonderful
This place is SO loud. The hallways are terrible. If you are exhausted after trekking, or wanting a relaxing retreat, this isn’t a place for you. If you are wanting a place to literally rest your head and nothing else, first up and last home, you’ll be fine. Otherwise you’ll be awoken. Many bugs and no air con too. Also no tv
As others have mentioned, the walls are quite thin so you can easily hear through them. Thankfully when I was there all of the guests were very respectful and quiet so it wasn’t that big of an issue. The staff were great, very friendly and helpful
Stay was overall good. There were friendly staff. But I was told by Expedia to re-submit my review. Some
Of the staff needs culture/ race sensitivity training. It’s noisy, you can hear people’s conversations along the hallway and the other rooms. Not much privacy.