Neuchatel City Hotel

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neuchatel City Hotel

Exterior
Aerial view
Superior Double Room
Reception
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

Map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Theatre du Passage
    2 min walk
  • Isaana
    2 min walk
  • Neuchâtel Station
    7 min walk
  • Bern (BRN-Belp)
    63 min drive

Room options

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Economy Double Room

  • Sleeps 3
  • 1 King Bed

Basic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Basic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Basic Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Economy Single Room

  • Sleeps 1
  • 1 Twin Bed

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Neuchatel

A stay at Neuchatel City Hotel places you in the heart of Neuchatel, steps from Theatre du Passage and Galerie Quint-Essences. .This hotel is 0.3 mi (0.4 km) from Trans Swiss Trail and 0.4 mi (0.6 km) from Lac de Neuchatel.

What's nearby

  • Theatre du Passage - 2 min walk
  • Lac de Neuchatel - 7 min walk
  • Casino Neuchatel - 7 min walk
  • Chateau de Neuchâtel - 7 min walk
  • Neuchatel Botanical Garden - 13 min walk

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Confiserie-chocolaterie Walder - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪Bambou Sushi Bar - ‬5 min walk

About this property

Neuchatel City Hotel

Hotel in Neuchatel with bars and a 24-hour front desk
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).
Stay in one of 100 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks.
Stop by the hotel's restaurant, Fiorello, for lunch or dinner, or grab snacks at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Fiorello - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Croatian, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 19.90 for adults and CHF 11 for children
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges
  • Free daily reception

Restaurants on site

  • Fiorello

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 82-cm LED TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number CHE-377.608.385

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Neuchatel City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 169 reviews" "
Rating 8 - Good. 70 out of 169 reviews" "
Rating 6 - Okay. 31 out of 169 reviews" "
Rating 4 - Poor. 13 out of 169 reviews" "
Rating 2 - Terrible. 14 out of 169 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Good
Stayed 1 night in Sep 2024

8/10 Good

Philippe

Stayed 2 nights in Sep 2024

8/10 Good

ROSARIO

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
la chambre était très grande mais mal équipée la lumière très inconfortable, des néons au plafond avec un interrupteur à la porte d'entrée. très peu de prise électrique, la moquette sale, des tâches partout la poubelle de la salle de bain pas vidée.
Stayed 2 nights in Sep 2024

2/10 Terrible

Hamid

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with Neuchâtel City Hote. It was a room and a bed. NO Air conditioning, No refrigerator, No Iron, No hair dryer, No Coffee, and No daily room service, and your room door is open to the main hallway. Very weird Hotel. I couldn't stay there. I asked for a refund but have been declined. I would not recommend this hotel to anybody. Not worth your money. My losst is your gain.
Stayed 3 nights in Sep 2024

6/10 Okay

Antoine

Stayed 1 night in Aug 2024

10/10 Excellent

paola

Business traveller
Liked: Cleanliness, staff & service, amenities
-
Stayed 5 nights in Sep 2024

4/10 Poor

Ramesh

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is ok . But rooms are pathetic. No cups, no kettle or any fan for ventilation. It was very warm outside.Check in at 4 pm is real spoil sport .
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Preis Leistungsverhältnis
Guter Preis-Leistung. Sauber, gute Betten. Bad zwar sauber aber mit Zigarettengeschmack (vom Vorgänger?)
Stayed 2 nights in Aug 2024

8/10 Good

Karina

Stayed 1 night in Aug 2024

6/10 Okay

Florence

Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Disliked: Property conditions & facilities, room comfort
Pas le top par rapport à d’autre
Grande chambre mais sans Clim avec 38 horrible Au bord de l’avenue de la gare du bruit catastrophique Petit déjeuner moyen
Stayed 2 nights in Aug 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes, zuvorkommendes Personal. Die Zimmerausstattung ist nicht auf dem neuesten Stand. Das Frühstück ist völlig überteuert.
Stayed 1 night in Jul 2024

10/10 Excellent

Nichanun

Stayed 3 nights in Jul 2024

8/10 Good

Philippe, Boston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

YOUNGHO

Business traveller
Liked: Staff & service
Stayed 6 nights in Jun 2024

4/10 Poor

Zahid, East Meadow

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Markus

Stayed 1 night in May 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

8/10 Good

Yoshio

Stayed 2 nights in Apr 2024

2/10 Terrible

Natalija

Stayed 5 nights in Apr 2024