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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hill Country Inn & Suites - New Braunfels / Gruene

Meeting facility
Room amenity
Desk, blackout curtains, soundproofing, iron/ironing board
Desk, blackout curtains, soundproofing, iron/ironing board
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

Map
510 Highway 46 S, New Braunfels, TX, 78130
  • Guadalupe River
    7 min walk
  • Lake Dunlap
    7 min walk
  • Comal Park
    7 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

AmericInn by Wyndham New Braunfels

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (377)
The price is AU$122
for 1 room
includes taxes & fees
7 Jan - 8 Jan
AmericInn by Wyndham New Braunfels

About the area

New Braunfels

With a stay at Hill Country Inn & Suites - New Braunfels / Gruene in New Braunfels, you'll be within a 15-minute drive of San Marcos Premium Outlets and Guadalupe River. .This hotel is 0.4 mi (0.6 km) from Lake Dunlap and 0.4 mi (0.6 km) from Comal Park.

What's nearby

  • Guadalupe River - 7 min walk
  • New Braunfels MarketPlace - 14 min walk
  • Comal River - 5 min drive
  • Schlitterbahn New Braunfels Waterpark - 6 min drive
  • Gruene Hall - 6 min drive

Getting around

  • San Marcos Station - 17 min drive
  • San Antonio International Airport (SAT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Golden Corral - ‬6 min walk
  • ‪Sonic Drive-In - ‬5 min walk
  • ‪Taco Bell - ‬11 min walk

About this property

Hill Country Inn & Suites - New Braunfels / Gruene

Hotel in New Braunfels with free breakfast and a 24-hour front desk
Hill Country Inn & Suites - New Braunfels / Gruene offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.
A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels

Hill Country Inn & Suites - New Braunfels / Gruene Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 216 out of 766 reviews" "
Rating 8 - Good. 259 out of 766 reviews" "
Rating 6 - Okay. 127 out of 766 reviews" "
Rating 4 - Poor. 59 out of 766 reviews" "
Rating 2 - Terrible. 105 out of 766 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Sam

Liked: Amenities
Was pleasantly surprised with the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had many roaches and the cleaning staff was rude. The “do not disturb” sign was on the door and they opened our door at 10:45am to clean it. We also requested late check out and they called at 11am to let us know it was time to check out. There is bad communication in the office. We will never stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
This motel was the worst I have ever stayed at. We had to plunge our own toilet as IT was not operating at all. Told the front desk and asked to be moved. They would not move us. The room as invested with bugs and the grounds were littered with dog feces. It was horrible. We were there to look and buy a home in the area. It was located conveniently for us to get around and had truck parking for my husband. The property was poorly maintained and not in a good working condition. We should never have had to plunge a toilet let alone not be moved to a different room. I want a REFUND
Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently. The staff is wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

don

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This place is always clean and extremely convenient for us when we come to my drs appointments
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Mildred

Travelled with family and small children
Liked: Staff & service
I didn't like the little visitors we had (roaches)
Stayed 3 nights in Jul 2024

4/10 Poor

Devin

Disliked: Property conditions & facilities
The air conditioner didn't work properly. It was on 60 & we were sweating all night. There was a weird smell. The toilet wouldnt flush. The manager did come & fix that immediately though. The waffles for breakfast were ok. The juice tasted spoiled. The room cost more than it should have for what we paid for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
It was nice room
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Stayed 1 night in Jul 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only lasted about 2 hours, room was infested with roaches and had one walking through my face in bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to New Braunfels for medical reasons. The staff at the hotel ensured we were booked into a room with handicapped accessibility. The room was quiet, very clean and the beds were comfortable. We were also close to the hospital. I would recommend SureStay to other travelers.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is nasty and the front desk agent was incredibly rude, asked everyone for ID, wouldn’t allow us
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly-Maree

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on Father’s Day, it was hot and the pool was well enjoyed. Everything quietened after the pool closed and aside from some road noise I slept well
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Kristy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrongly charged
Stayed 2 nights in Jun 2024

6/10 Okay

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice. Breakfast was very limited. Staff was friendly and nice but couldn’t figure out how to give me points for the rooms which needed to be done at the hotel due to a booking issue with the app. Shower handle in room came off and there was no one available to fix it properly. A man who spoke no English came and did what he could. My elderly mother found it very frustrating.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bad experience
Very disappointing! It was only for 1 night and the shower was broken. It's frustrating that you can't even take a decent shower when you are paying for basic services.
Stayed 1 night in Jun 2024

6/10 Okay

Omar

Stayed 1 night in Jun 2024

10/10 Excellent

Marc, New Waverly

Stayed 2 nights in May 2024

6/10 Okay

Nohemi

Disliked: Staff & service
Stayed 3 nights in May 2024