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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Lobby
Lobby
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • PEZ Visitor Center
    ‪3 min drive‬
  • University of New Haven
    ‪4 min drive‬
  • Seabluff Beach
    ‪4 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.4 mi (5.5 km) from Yale University and 3.6 mi (5.8 km) from Yale-New Haven Hospital.

What's nearby

  • University of New Haven - 4 min drive
  • Yale University - 5 min drive
  • Yale-New Haven Hospital - 5 min drive
  • Shubert Theater - 6 min drive
  • Yale Bowl - 7 min drive

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
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Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
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Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1006 reviews
Rating 8 - Good. 261 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 85 out of 1006 reviews
Rating 2 - Terrible. 96 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Valentin

Stayed 3 nights in Nov 2024

10/10 Excellent

Maricarmen

Stayed 1 night in Nov 2024

4/10 Poor

Antrena

Stayed 1 night in Aug 2024

2/10 Terrible

Rob

Liked: Staff & service
Disliked: Property conditions & facilities
There was almost a fight in the lobby when a young male was threatening to shoot teenagers for what beck said was trying to steal his stuff. He was screaming profanities over and over. I told the clerk to call police, but he did not.
Stayed 1 night in Nov 2024

10/10 Excellent

Lizbeth, Stratford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They should update when the pool isn't workung we looked forward to that part to relax without the kids but upon arriving it was said at that time.
Stayed 2 nights in Nov 2024

6/10 Okay

Wenyu

Stayed 1 night in Oct 2024

10/10 Excellent

Aissa

Stayed 1 night in Oct 2024

2/10 Terrible

Ada

Travelled with family
Stayed 3 nights in Nov 2024

2/10 Terrible

Shaqua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator barely worked .
Stayed 2 nights in Nov 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Camille

Stayed 1 night in Oct 2024

4/10 Poor

Delaila

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The staff was less than willing to understand my situation, and help me. Good property but terrible staff.
Stayed 1 night in Nov 2024

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Very disappointed
Pool and fitness centre closed, seemingly in the long term for refurbishment that is not taking place, we paid for a hotel that advertised these amenities and did not receive great
Stayed 2 nights in Nov 2024

8/10 Good

Janel, Missoula

Liked: Cleanliness, staff & service
The rooms were nice and clean. Lots of people always standing right out front smoking. And the hallways and elevators smell strongly of smoke. The elevator always takes a long time to settle, as in you're at the floor you want, but it takes an extra minute to make little adjustments before the doors open. Very annoying. Was like that when I was here several months ago as well. I've actually never seen the second elevator work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid the high prices of New York State in Connect
Very nice best western right off the highway, but quiet, clean and delicious breakfast
Stayed 1 night in Nov 2024

4/10 Poor

Nicolas

Stayed 1 night in Oct 2024

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 1 night in Nov 2024

10/10 Excellent

Ebony??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

brayan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Vernita M

Liked: Amenities
Excellent app
Stayed 1 night in Oct 2024

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ted

Liked: Cleanliness
Disliked: Staff & service, amenities
I just stayed overnight to catch the red eye flight home. It was improved from the last time I stayed there a year ago, but the TV cable did not work. I asked for a wake up call at 430 and they assured me it would come-that was just as a fail safe-they never called and when I checked out at 5 a.m. there was no sign of staff anywhere.
Stayed 1 night in Oct 2024