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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Fitness facility
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • PEZ Visitor Center
    3 min drive
  • University of New Haven
    4 min drive
  • Seabluff Beach
    4 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    13 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.4 mi (5.5 km) from Yale University and 3.6 mi (5.8 km) from Yale-New Haven Hospital.

What's nearby

  • University of New Haven - 4 min drive - 3.8 km
  • Yale University - 5 min drive - 5.6 km
  • Yale-New Haven Hospital - 5 min drive - 5.8 km
  • Shubert Theater - 6 min drive - 6.9 km
  • Yale Bowl - 7 min drive - 6.6 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 13 2024 to November 22 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from November 13 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
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Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 376 out of 1004 reviews" "
Rating 8 - Good. 247 out of 1004 reviews" "
Rating 6 - Okay. 168 out of 1004 reviews" "
Rating 4 - Poor. 109 out of 1004 reviews" "
Rating 2 - Terrible. 104 out of 1004 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Amairani

Travelled with partner
Disliked: Amenities, property conditions & facilities
our bathroom toilet wouldn’t flush and the shower will overflow with water on top of that a staff member burger into our room at 1am while we were sleeping!! supposedly saying our room was not in order and that there was no one signed into this room when i checked in at 2pm??
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Stayed 1 night in Jul 2024

10/10 Excellent

RAYMOND, Farmington Hills

Stayed 3 nights in Aug 2024

6/10 Okay

Sharese, Brooklyn

Business traveller, Travelled with partner
Lighting in hallway is poor, elevator kept having issues, front desk customer service was ok. Hallways did not smell fresh. 2nd time staying here , 1st time not as bad but this time there were more unsavory activities like drug use nearby, we decided this will be our last stay .
Stayed 2 nights in Aug 2024

4/10 Poor

Josue

Stayed 1 night in Aug 2024

10/10 Excellent

RAYMOND, Farmington Hills

Liked: Amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in May 2024

6/10 Okay

Rob

Liked: Cleanliness, room comfort
Very average property.
Front desk agent was very indifferent when we checked in, didn’t even smile a bit. Made us feel unwelcomed. Stayed here 2 nights. Room was comfortable and fairly clean. Walmart, Macdonald and 7 Eleven is within walking distance. The breakfast was reasonable. This is an old building, elevator was always busy. Pool wasn’t clean. It’s an average property, probably won’t stay here again.
Stayed 1 night in Aug 2024

8/10 Good

ALLEN, HACIENDA HEIGHTS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, good staff. Nice breakfast area, but please fix the elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and the breakfast was consistently restocked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shreyas, Simi Valley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Well maintained. Modern amenities. Close to shopping (Walmart) and major freeways. Convenient parking.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sandra, newton

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Chirisse

Disliked: Amenities
It had a weird smell, bathroom looked dirty, carpet too.
Stayed 1 night in Aug 2024

2/10 Terrible

Lee

Disliked: Property conditions & facilities
Useless elevator
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Travelled with family and small children
Disliked: Property conditions & facilities
The breakfast was good! That was the best part by far. The elevators were not working and we used the stairwell for each trip, the keys continued to be deactivated so I needed to go to the front desk twice to get into my room, and there was a general odor in the place.
Stayed 1 night in Aug 2024

10/10 Excellent

Iskander, Potomac

Excellent service, great breakfast and very friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Needs to be updated and not very clean. Elevator wasn’t working and the room didn’t have very many outlets.
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, definitely would book again
Stayed 1 night in Aug 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay but location was rough
Stayed 1 night in Aug 2024

8/10 Good

Joan, Carlisle

Liked: Staff & service, amenities
This is normally my go to hotel in New Haven but it seems to be getting run down. The elevator was crazy slow and felt like it was going to get stuck any moment.
Stayed 1 night in Aug 2024

4/10 Poor

Jessie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one of the elevators worked, and the one that did work was really sketchy. Didn't open properly. We used the stairs. The Ice Machine on our floor did not work. The refrigerator in one of our rooms did not work. Some of the equipment in the gym did not work. For breakfast, the waffle maker did not work.
Stayed 1 night in Aug 2024

10/10 Excellent

Rhodet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was great, room was clean and comfy, breakfast was great! buffet breakfast. but parking lot made me feel unsafe with small children
Stayed 1 night in Jul 2024

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean. The location is good but the on going traffic was crazy simce it was by the high way. The price was worth. I stayed for 1 night
Stayed 1 night in Aug 2024