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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Lobby
Lobby
Indoor pool
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Breakfast included
  • Free WiFi

Explore the area

Map
490 Saw Mill Rd, West Haven, CT, 06516
  • PEZ Visitor Center
    3 min drive
  • Subway
    1 min walk
  • New Haven, CT (ZVE-New Haven Train Station)
    10 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    13 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

West Haven

When you stay at Best Western Executive Hotel Of New Haven - West Haven in West Haven, you'll be in the business district, within a 5-minute drive of PEZ Visitor Center and University of New Haven. .This hotel is 3.4 mi (5.5 km) from Yale University and 3.6 mi (5.8 km) from Yale-New Haven Hospital.

What's nearby

  • University of New Haven - 4 min drive
  • Yale University - 5 min drive
  • Yale-New Haven Hospital - 5 min drive
  • Shubert Theater - 6 min drive
  • Yale Bowl - 7 min drive

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel with free breakfast, near PEZ Visitor Center
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Haven? This hotel has 30 square feet (3 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Filipino, German, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available weekdays 6:00 AM–9:30 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 13 2024 to December 13 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
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Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
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Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1009 reviews" "
Rating 8 - Good. 245 out of 1009 reviews" "
Rating 6 - Okay. 171 out of 1009 reviews" "
Rating 4 - Poor. 103 out of 1009 reviews" "
Rating 2 - Terrible. 101 out of 1009 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Winnie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nice stay aside that the hotel only had one elevator working and it was really slow. The pool was also "under construction" during our stay. Hotel does look old and need alot of fixing and renewing to do. It seems like the hotel also shares the space with elders, sort of like a senior center or homecare facility. We saw a staff delivering food to each floor to seniors.
Stayed 2 nights in Sep 2024

4/10 Poor

Kenneth

Disliked: Staff & service, room comfort
Ken
Check in staff was unfriendly. Elevator was not functioning properly. Room was dated. Breakfast was terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

8/10 Good

JEFFREY

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Stayed 1 night in Sep 2024

2/10 Terrible

Christianne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but terrible room. Air conditioner in the room sounded like a lawn mower. Bed was squeeky and lumpy, pillows were clumpy. There was mold around the shower fixtures and the toilet did not flush all the way through. We had a very scenic view of Walmart and Subway outside our window…
Stayed 1 night in Sep 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator worked when I went to my room and then was out of service for my whole stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Emmanuel

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

ALIKA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Denis

Stayed 1 night in Sep 2024

10/10 Excellent

Shayna

Liked: Staff & service, property conditions & facilities
nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Melvis

Stayed 1 night in Sep 2024

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good location. Clean. Good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Dewumi .G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

6/10 Okay

RAYMOND, Farmington Hills

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff is great! But one of the two elevators is broken so it takes a long time to get to the lobby if you’re on one of the top floors. Also, I was charged $200 because I accidentally booked the room twice and would not issue me a refund.
Stayed 1 night in Sep 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Cecelia

Travelled with group
Front desk Staff abrupt. Elevator very slow. Housekeeping staff was very cordial.
Stayed 1 night in Sep 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Got

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to shopping. Clean pool
Stayed 2 nights in Sep 2024

8/10 Good

maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable and clean 😁
Stayed 2 nights in Sep 2024

8/10 Good

Joan, Carlisle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
It was okay bathroom needs updating
Stayed 4 nights in Sep 2024

6/10 Okay

Aneesah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024