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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Exterior
Exterior
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Alexa Tower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Alexa Tower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (French Quarter View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (High Floor)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Canal Street View)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (3818)
The price is AU$229
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Wyndham New Orleans - French Quarter

About the area

New Orleans

With a stay at Crowne Plaza New Orleans French Qtr - Astor by IHG, you'll be centrally located in New Orleans, steps from Bourbon Street and Canal Street. .This luxury hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Jackson Square.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 17 min walk - 1.5 km
  • Caesars Superdome - 17 min walk - 1.5 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬2 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬3 min walk
  • ‪Bourbon House - ‬1 min walk
  • ‪Acme Oyster House - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

Luxury hotel with a fitness center and a 24-hour business center
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 693 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Dickie Brennan’s Bourbon serving guests of Crowne Plaza New Orleans French Qtr - Astor by IHG. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in New Orleans? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and 20 meeting rooms. RV/bus/truck parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 32,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1715 out of 4337 reviews
Rating 8 - Good. 993 out of 4337 reviews
Rating 6 - Okay. 698 out of 4337 reviews
Rating 4 - Poor. 429 out of 4337 reviews
Rating 2 - Terrible. 502 out of 4337 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Shondra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Rosa, Gilroy

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was a cold and old hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Ruth Ashley

Travelled with group
Disliked: Amenities, property conditions & facilities
The property is in a great location unfortunately the rooms need to be updated the price is pretty high for what you get my back is really messed up from sleeping in such a hard bed for 3 days it was 2 of us and we both experienced that same issue loved the location but will not consider staying unless offered a newer bed!
Stayed 3 nights in Jan 2025

10/10 Excellent

angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Yvette

Liked: Staff & service, property conditions & facilities
Every one was very polite helpful. Would stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Yolanda

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Hotel was in a very good location. Housekeeping didn’t refresh washcloths or hand towels. We had to call to get them.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Water
Stayed 3 nights in Jan 2025

8/10 Good

Kierra

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly wonderful everything within walking distance the bourbon House attached to it amazing definitely would recommend the concierge’s was wonderful family friendly place
Stayed 3 nights in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service
The staff at the Crowne Plaza was extremely accommodating and friendly, especially given that we were staying there during the time of the terrorist attack. Not once did I see anyone lose their patience. The rooms we stayed in were nice but needed some serious updating. The first night, our HVAC did not work, but was quickly repaired after calling. The next morning when my husband tried to take a shower, the faucet blew out with the water. We had to change rooms, but it was done with minimum hassle -- the engineers who looked at the faucet even brought us the keys to our new room. The new room had trouble getting hot water and the carpet was quite worn. The hotel is aging, but in a very good location to be able to walk to everything in the French Quarter. We liked it well enough to check back in for another night after our flight was cancelled. They even let us stay in the same room! Deluxe? No. Convenient and good value? Yes.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather, Coral Springs

Stayed 5 nights in Dec 2024

10/10 Excellent

Britney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and rooms were super clean. Amazing stay!
Stayed 3 nights in Jan 2025

6/10 Okay

Nathan

Business traveller, Travelled with partner
Hotel needs a little tlc. It’s a bit old and grimy. Staff seems a little green.
Stayed 3 nights in Jan 2025

8/10 Good

Jennifer

Stayed 2 nights in Jan 2025

8/10 Good

Carlisa

Travelled with group
Liked: Staff & service
Room was a little dirty and heat kept kicking on and off and it was 30 degrees out tise.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and amazing. I would recommend everyone to stay here. Enjoyed my weekend stay 👍👍👍👍👍
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, rooms comfortable and clean.
Stayed 5 nights in Dec 2024

2/10 Terrible

Sonyl

Travelled with family
Disliked: Amenities, property conditions & facilities
There was blood on my sheets in the first hotel room, in the second room, a mouse ran out. On the second night there, there was no hot water or heat from 6am to 8pm.
Stayed 4 nights in Jan 2025

8/10 Good

Daniel B, Akron

Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED everything about it. Except a water leak in the tub...got a bit loud at night but other than that....lived!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Stephen

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Amazing
Stayed 4 nights in Dec 2024