Courtyard by Marriott New Orleans Warehouse Arts District

3.0 star property

Photo gallery for Courtyard by Marriott New Orleans Warehouse Arts District

Exterior
Lobby
Suite, 1 Bedroom
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking available

Explore the area

Map
300 Julia St, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪2 min walk‬
  • Canal Street
    ‪9 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom

  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Transfer Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Mobility Accessible, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

New Orleans

With a stay at Courtyard by Marriott New Orleans Warehouse Arts District, you'll be centrally located in New Orleans, steps from Ernest N. Morial Convention Center and 9 minutes by foot from Canal Street. .This hotel is 0.5 mi (0.8 km) from Caesars New Orleans Casino and 0.5 mi (0.9 km) from National World War II Museum.

What's nearby

  • Ernest N. Morial Convention Center - 2 min walk - 0.2 km
  • Canal Street - 9 min walk - 0.8 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Port of New Orleans - 14 min walk - 1.2 km
  • Bourbon Street - 17 min walk - 1.4 km

Getting around

  • St. Charles at Julia Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 16 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬5 min walk
  • ‪Ernst Cafe - ‬4 min walk
  • ‪Cochon Restaurant - ‬6 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

Courtyard by Marriott New Orleans Warehouse Arts District

Hotel with a 24-hour fitness center, steps from Ernest N. Morial Convention Center
Courtyard by Marriott New Orleans Warehouse Arts District offers 202 accommodations with safes and coffee/tea makers. 26-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 3874 square feet (360 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,874 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Covered self parking fee: USD 40 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel New Orleans Downtown/Convention Center
Marriott Courtyard New Orleans Downtown/Convention Center
Courtyard by Marriott New Orleans Downtown/Convention Center
Courtyard by Marriott New Orleans Warehouse Arts District Hotel

Courtyard by Marriott New Orleans Warehouse Arts District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 216 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 96 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

April

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible and inconvenient

The hotel was under construction and we were not notified prior to checking in. The restaurant and bar were closed. There was no breakfast offered or coffee. The air conditioner in the room was not working. Because of the construction they lost electricity in the entire hotel on the day we were checking out so we had to carry our luggage down five flights of stairs to check out.
Stayed 3 nights in Jan 2025

8/10 Good

Julies

Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristin

Stayed 1 night in Jan 2025

2/10 Terrible

jonathan

Travelled with family
Disliked: Property conditions & facilities, room comfort
Everything was under construction. There was a nightclub next to the hotel and the bass was thumping till early morning both nights. We got no sleep and were traveling with our 6 year old.
Stayed 2 nights in Jan 2025

4/10 Poor

Jordon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

catherine

Travelled with family
Disliked: Amenities, property conditions & facilities
Booked and paid IN ADVANCE for a specific room type only to be told at arrival after being put in a different room, the room type I booked wasn't available. Unacceptable. Hotel also was under renovation and no mention was made it would be. Renovations also included materials in room corridors which posed safety hazards, especially for thosee of us with mobility issues.
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The lobby is under constructions

The hotel is under construction which was never mentioned to me when I called the hotel to ask some questions before booking. The constructions is actually the whole lobby. Being in a hotel that is under constructions and paying regular price doesn’t make any sense. I spoke to the manager the next morning, just to tell him that if he would book a hotel, I’m sure he would like to know in advance that the hotel is under constructions, so it’s better to let people know before booking. The girls in the front desk were not professional.
Stayed 1 night in Jan 2025

6/10 Okay

Elisabeth

Stayed 4 nights in Dec 2024

8/10 Good

Raghu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Morgan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heat did not work in our room and when I called the front desk they said they would send someone up but no one came. Also the room said it slept 5 but it was 2 queens. So I asked for a rollaway bed and they said I couldn’t have one in that room even though it said it slept 5.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, a lot of renovation going on when we visited. Our room was good size and we had no issues during our stay. Not directly near all the tourist attractions however it makes the stay safer and quieter.
Stayed 1 night in Dec 2024

6/10 Okay

Chanara, marysville

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff service was best part of stay. They accommodated our requests and provided for our needs. Negatives: There is a club across the street that was open until 2:00 am, the music was so loud it rattled our windows all night and into the morning. Hard to sleep. Hotel was under renovation. So no breakfast provided. Would not stay here again.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Good location

Good location and service Unfortunately construction was taking place so communal areas were affected
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Staff & service

Courtyard NOLA Warehouse District

In the middle of construction which is the only reason I gave 3 stars for a few categories. Staff was nice, but not energetic. Just nice enough.
Stayed 2 nights in Jan 2025

6/10 Okay

Zeke

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Hotel under construction and didn’t mention and no breakfast options or customer perks. Front staff not attentive.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. Staff is excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Tayla

Stayed 1 night in Jan 2025

4/10 Poor

Tuyen, Ashburn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall, it was an unpleasant guest experience. The rating would have been even lower if it was not the management's assistance to get us a rollaway bed after Expedia messed up the room type. Also, Expedia saying about guests receiving $130 tour credit is false. I asked the front-desk, and they said they got that questions a lot but there isn't such promotion provided by the property. The property is under renovation so one could feel the dusts in the air as soon as you walk into the lobby as there isn't any plastic cover for all the constructions. * Room condition - clean and has basic amenities. Shower drainage was not good, so the tub had angle deep water by the end of a shower. Body soap bottle had no more soap even after a housekeeping service in the morning. * Check-in experience - didn't explain the housekeeping frequency or any other details about the property. * Guest service - either not answered the calls or didn't send up any towels as housekeeping only occurred after the 3rd night of stay. The housekeepers in the hallways were very nice and helpful when I asked for fresh towels. * Noise - very loud club/party music played somewhere near the property past mid-nights for 3 straight nights. Rooms are right above and next to the street sidewalks so you could hear people talking loudly or yelling outside at 2 am. Room rates have jumped compared to pre-COVID but housekeeping and other services go the opposite directions.

2/10 Terrible

Shaketha

Stayed 1 night in Dec 2024

2/10 Terrible

Henry

Travelled with partner
Disliked: Amenities, property conditions & facilities
We didn’t receive house keeping services until our last day there, the hot tub wasn’t working or even available to use, although they advertised a working pool and spa area. The lights flickered CONSTANTLY, our rooms hairdryer was missing, the shower was falling apart where the handle would literally fall off. The hotel was under construction and there was construction equipment everywhere including the hallways. The walls were thin and you could hear anything going on in the hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Felipe

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024