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Courtyard by Marriott New Orleans Westbank/Gretna

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott New Orleans Westbank/Gretna

Terrace/patio
Exterior
Lobby
Indoor pool
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
5 Westbank Expressway, Gretna, LA, 70053
  • Audubon Aquarium
    7 min drive
  • New Orleans Riverwalk Shopping Center
    7 min drive
  • Caesars New Orleans Casino
    7 min drive
  • Belle Chasse, LA (BCS-Southern Seaplane)
    8 min drive

Room options

View all photos for Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

Room, 2 Queen Beds (Two Queen)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn New Orleans West Bank Tower, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1001)
The price is AU$287
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn New Orleans West Bank Tower, an IHG Hotel

About the area

Gretna

With a stay at Courtyard by Marriott New Orleans Westbank/Gretna in Gretna, you'll be a 3-minute drive from Mississippi River and 6 minutes from National World War II Museum. .This hotel is 4.1 mi (6.5 km) from Ernest N. Morial Convention Center and 4.4 mi (7.1 km) from Port of New Orleans.

What's nearby

  • Ernest N. Morial Convention Center - 6 min drive - 6.6 km
  • Mardi Gras World - 6 min drive - 7.0 km
  • Port of New Orleans - 7 min drive - 7.2 km
  • Canal Street - 7 min drive - 8.1 km
  • Julia Street Cruise Terminal - 8 min drive - 7.8 km

Getting around

  • Julia Street Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬13 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Antoine's Famous Cakes - ‬7 min walk
  • ‪Popeyes Louisiana Kitchen - ‬10 min walk

About this property

Courtyard by Marriott New Orleans Westbank/Gretna

Hotel with free parking, near Mississippi River
Courtyard by Marriott New Orleans Westbank/Gretna offers 123 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 123 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
Satisfy your appetite at Courtyard Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Courtyard Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 5.00-20.00 for adults and USD 5.00-20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Courtyard Bistro

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 24 2024 to October 27 2024 (dates subject to change).
The following facilities or services will be unavailable from February 2 2025 to February 9 2025 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 for adults, and USD 5.00 to 20.00 for children
  • Early check-in fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard New Orleans Westbank/Gretna Hotel Gretna
Courtyard New Orleans Westbank/Gretna Hotel
Courtyard New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Hotel Gretna
Courtyard Marriott New Orleans Westbank/Gretna Hotel
Courtyard Marriott New Orleans Westbank/Gretna Gretna
Courtyard Marriott New Orleans Westbank/Gretna
Hotel Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Gretna Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Hotel Courtyard by Marriott New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard New Orleans Westbank/Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel
Courtyard by Marriott New Orleans Westbank/Gretna Gretna
Courtyard by Marriott New Orleans Westbank/Gretna Hotel Gretna

Courtyard by Marriott New Orleans Westbank/Gretna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 97 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Business traveller
Disliked: Cleanliness, staff & service
I will never stay here again.
When I first checked in I received attitude for not having my card to unlock the main door. Granted I hadn’t checked in yet. The customer service was poor to begin with. I tried to use my iron in my room and it would smoke out of the plastic so badly that I almost set the smoke alarm off. I tried to exchange and was told we don’t have anymore in the back and received attitude when I tried to exchange it. There were roaches in my room. The AC barely worked in my room and my room would not get cool. I will never choose this hotel for a future stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chelsie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sky, Carrollton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indira front desk agent was great Location great room was great
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to staff and friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Bonita

Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Denzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

jared

Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great and the staff was very helpful and friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

jared

Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

David M

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

jared

Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Business traveller, Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 3 nights in Jul 2024

10/10 Excellent

Erica

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

jared

Stayed 1 night in Jul 2024

10/10 Excellent

Syreeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was so nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Katrillus

Liked: Staff & service, property conditions & facilities
Loved it!!
Stayed 1 night in Jul 2024

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi is weak . Other than that everything is good
Stayed 1 night in Jul 2024