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Kenner Garden Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenner Garden Hotel

Reception
Exterior
Exterior
Deluxe Room
Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
4535 Williams Blvd, Kenner, LA, 70065
  • Pontchartrain Center
    6 min walk
  • Treasure Chest Casino
    7 min walk
  • Cafe Du Monde
    2 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    8 min drive

Room options

View all photos for Basic Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Room

  • Sleeps 2
  • 1 King Bed

Junior Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Basic Double Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Double Room

  • Sleeps 6
  • 2 Queen Beds

View all photos for Basic Double Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Basic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe

Deluxe

Deluxe

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Room

Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Room

  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham New Orleans Airport

Pool
Breakfast included
Pet-friendly
Free WiFi
3.2 out of 5, (1681)
The price is AU$139
for 1 night
includes taxes & fees
8 Dec - 9 Dec
La Quinta Inn & Suites by Wyndham New Orleans Airport

About the area

Kenner

With a stay at Kenner Garden Hotel in Kenner, you'll be connected to the convention center, within a 10-minute drive of Mississippi River and Pontchartrain Center. .This hotel is 13.3 mi (21.4 km) from Caesars Superdome and 13.7 mi (22 km) from Canal Street.

What's nearby

  • Pontchartrain Center - 6 min walk - 0.5 km
  • Treasure Chest Casino - 7 min walk - 0.6 km
  • Cafe Du Monde - 2 min drive - 2.5 km
  • Clearview Mall - 9 min drive - 9.4 km
  • East Jefferson General Hospital - 9 min drive - 7.4 km

Getting around

  • New Orleans Union Passenger Terminal - 21 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 8 min drive

Restaurants

  • ‪Treasure Chest Casino - ‬9 min walk
  • ‪Golden Corral - ‬16 min walk
  • ‪Jumbo Buffet - ‬2 min drive
  • ‪Williams Seafood & Po Boy - ‬15 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Kenner Garden Hotel

Pet-friendly hotel with free parking connected to the convention center in Kenner
Kenner Garden Hotel offers 122 accommodations with safes and coffee/tea makers. Select Comfort beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kenner hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy American cuisine at The Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Kenner? This hotel has 1647 square feet (153 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1647 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Airport New Orleans
Hilton Garden Inn New Orleans Airport
Hilton Garden Inn New Orleans Hotel Airport
Hilton Garden Inn New Orleans Airport Hotel Kenner
Hilton Garden Inn New Orleans Airport Hotel
Hilton Garden Inn New Orleans Airport Kenner
Hilton Kenner
Hilton Garden Inn Kenner
Kenner Hilton Garden Inn
Kenner Garden Hotel Hotel
Kenner Garden Hotel Kenner
Kenner Garden Hotel Hotel Kenner
Hilton Garden Inn New Orleans Airport

Kenner Garden Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 336 out of 1053 reviews" "
Rating 8 - Good. 279 out of 1053 reviews" "
Rating 6 - Okay. 146 out of 1053 reviews" "
Rating 4 - Poor. 140 out of 1053 reviews" "
Rating 2 - Terrible. 152 out of 1053 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

JOHNNY

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Chair in room looked like it was out of dumpster or chrome seen, safety latch for door was broken off, roaches in room, tile my front door bathroom was loose and broken, fridge was rusty…….much more.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Stayed 1 night in Jun 2024

10/10 Excellent

MILTON, MICANOPY

Stayed 4 nights in Jul 2024

4/10 Poor

Yvette

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like old water. There were no extra linens for the sofa bed or towels. There was mold on the ceiling and mildew on the shower curtain. Lizards inside the hallway. Bathroom was unswept or mopped and bathtub looked filthy.
Stayed 1 night in Aug 2024

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & friendly staff!
Stayed 2 nights in Jul 2024

4/10 Poor

Nicole

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
The hotel isn’t very well taken care of. Carpet is dirt. AC wasn’t working on our floor in the hallways. Front desk wasn’t very friendly and when we asked for clean towels they didn’t have any. It was very disappointing.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service Excellent; Hotel Condition Poor
Not so good. The lady who works in the afternoon is excellent. She deserves a raise. She was always helpful and I sincerely appreciate her service. Other than that - 1. Room door was broken (Room 223) 2. I was there for 7 days (had two reservations) and my room was cleaned once. 3. The humidity inside my room was insane (know hotel is on a lake but printer paper in my room would be wet after sitting on my desk for about an hour) 4. Floor of Room 223 was slanted at a very high degree of angle for a floor 5. Trash was picked up every 2-3 days and the size of the trash can was tiny The people who service this hotel were excellent. The crew that makes breakfast, the crew that puts out the coffee, the greek/middle eastern lady that works on Saturday afternoon and some of the afternoons on the weekdays were all excellent. The owners of this hotel need a wake up call. There are maintenance issues with this hotel that are a lawsuit waiting to happen. The feeling I received was - money is good because we are right next to the convention center so to the hell with the condition of the hotel, people will stay here anyway because of proximity.
Stayed 4 nights in Jul 2024

10/10 Excellent

heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were super nice. My room was convenient and nice. I loved seeing the ducks outside every morning.
Stayed 5 nights in Jul 2024

4/10 Poor

Jan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not thrilled
The first room I was given was filthy!!!! They were able to change my room to a cleaner one thankfully. The front desk attendant was fairly rude in how they treated me, but another attendant later in my stay was more friendly.
Stayed 5 nights in Jul 2024

2/10 Terrible

Robert Craig

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
The system was down. I couldn't check in. I had to find another hotel. I damand a refund
Stayed 1 night in Jul 2024

6/10 Okay

Sonia

Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
It was ok
Stayed 1 night in Jul 2024

10/10 Excellent

Tamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Algira was wonderful, friendly and professional. She helped me get checked in early and arranged airport shuttle at 3am. I ordered breakfast and dinner in the restaurant it was priced well and the wait staff was fantastic
Stayed 1 night in Jul 2024

2/10 Terrible

Steffanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked this was a Hilton. So much mold and floors, ceilings and elevator are so unstable, I feared the place would collapse. We checked out early. Front desk staff was understanding but they had no control of the condition of the property. Paid over 200 for one night and was completely disappointed.
Stayed 3 nights in Jul 2024

4/10 Poor

ibriam, miami

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk employees are nice. We stayed the three days with no toilet paper we asked and the room never was done or serviced and we asked personally. The room rug is disgustingly, bathroom is all rust and old
Stayed 3 nights in Jul 2024

4/10 Poor

Branda

Travelled with family and small children
Disliked: Staff & service, amenities
Shortage of towels. We reserved a room for 6 people but were only given 2 towels. When I requested more, I was told they were out, but could go to other vacant rooms and take there towels. No free breakfast as advertised. We were told we have to order from the menu and pay extra.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived a day after major flooding, so the trucks had not arrived. Still got the best fish meal my husband says he ever had in the little restaurant downstairs. Lovely surprise!
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2024

2/10 Terrible

Antoine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Family reunion stay
My stay was due to a family reunion and the room where our meet and greet took place was set up nicely. When we got to our rooms there was an odor of marijuana in the hallway and then our room had an odor. Maybe pets? There were some cleanliness issues like cobwebs and dust. Our sheets had stains on them and just a heads up, ask for more towels when having a group of 5-6 in a junior suite. Ok so one of the biggest issues is that everyone in my family group keys kept deactivating. EVERYTIME we left our room, when we returned, our keys would not work! The staff was nice enough to continue to give us new ones but the hassle of having to return to the front desk was aggravating.
Stayed 2 nights in Jun 2024

2/10 Terrible

zeydy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo más mal ,sucio huele mal todo viejo malísimo No me quedaré más ahí
Stayed 2 nights in Jun 2024

2/10 Terrible

Jessica

Business traveller
I use orbit to reserve and pay for rooms for employees. Hilton asked for the card on file when my employee arrived. Due to my employee not having my company card on hand, they sent me a pdf authorization form to my email that had to be printed out and faxed back. On top of that, they changed me a $50 dollar fee to do the authorization.
Stayed 1 night in May 2024

4/10 Poor

Alireza, Mission Viejo

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Terrible experience, 3 rooms I. 3 days. Tub would not drain in 1st room, No hot water in shower in 2nd room and toilet would not work, then in 3rd room the ac started leaking water. This place is awful, would not recommend to anyone.
Stayed 2 nights in May 2024

2/10 Terrible

Walter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was nice on the outside and in the lobby. However the rooms were dirty. The floors were wet from the humidity in the rooms. Had to get maintenance to come reattach the inside security lock. Would not stay again.
Stayed 1 night in May 2024