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Holiday Inn Express New Orleans Downtown, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express New Orleans Downtown, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Free daily continental breakfast

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    5 min walk
  • Bourbon Street
    7 min walk
  • Saenger Theatre
    8 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 18.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 17.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1193)
The price is AU$279
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn New Orleans - Downtown Superdome, an IHG Hotel

About the area

New Orleans

With a stay at Holiday Inn Express New Orleans Downtown, an IHG Hotel in New Orleans (New Orleans Central Business District), you'll be a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 14 min walk - 1.2 km
  • National World War II Museum - 18 min walk - 1.6 km

Getting around

  • Carondelet at Gravier Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 12 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Holiday Street Car Restaurant - ‬4 min walk
  • ‪The Original Italian Pie - ‬2 min walk

About this property

Holiday Inn Express New Orleans Downtown, an IHG Hotel

Hotel with free breakfast, a short walk to Canal Street
Holiday Inn Express New Orleans Downtown, an IHG Hotel offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express New Orleans Downtown, an IHG Hotel. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 34.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 503 out of 1002 reviews" "
Rating 8 - Good. 252 out of 1002 reviews" "
Rating 6 - Okay. 119 out of 1002 reviews" "
Rating 4 - Poor. 64 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene, Kingwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right there
Stayed 2 nights in Aug 2024

10/10 Excellent

Darwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had a mixed experience during my stay. The microwave was inconsistent, the fridge leaked, and the coffee machine didn’t work at all. When I brought these issues to the front desk, the staff was rude, which was disappointing. The manager did mention he would address my concerns, but I'm not sure if anything was actually done. The breakfast was mediocre, and the cleaning was subpar. We even ran out of bath soap, which indicated that housekeeping wasn't thorough in checking on essentials.
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional and very friendly. Great staff
Stayed 1 night in Aug 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay... I didn't like the fact that my room was located exactly when you got off the elevator. So all night, when people would get on or off the elevator or be waiting for the elevator to arrive, we heard them talking. That room should be a staff only/storage room or something. Very weirdly located. The food was okay... Not kept hot enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Nice
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy with cleanliness!
The service was fine. Young lady was very polite who checked us in. However the room was smelly, desk chair was peeling and wobbly, and there was a pair of dirty socks from previous clients left on desk! Sheets and towels were dingy and did not smell clean! Shower had pubic hair and so did bed! I normally travel with extra sheets just in case but this time I did not.
Stayed 1 night in Aug 2024

10/10 Excellent

Daechele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lavonne

I found large rats Outside area smoking area rats ran through it metal scary but the hotel was fantastic. The help was beautiful. Breakfast was beautiful. My day was very enjoyable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jelan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express NOLA is it
The staff was excellent and extremely helpful. They greeted my family with a great smile everyday. The house keeping staff kept our room on point and made awesome designs with TP roll. I would unequivocally stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, well kept and quiet. It was within a 7 minute walk of the conference location. Room was clean and smelled fresh. Staff was friendly and courteous. Breakfast was an added bonus.
Stayed 3 nights in Jul 2024

2/10 Terrible

Quartess

Stayed 1 night in Aug 2024

6/10 Okay

Jalisa

Travelled with family
Liked: Cleanliness
Likes: Breakfast included Room was clean Has aundry facilities Dislikes: Limited breakfast options Breakfast started late There was a day our room was not cleaned Convenient for a short visit as it is resonably priced and you will be comfortable for the time.
Stayed 4 nights in Aug 2024

10/10 Excellent

lee

Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
For 3 days we reported the bathroom shower was leaking water all of the floor. For 3 days the maintenance guy attempted to repair and each time the repair was not successful. At the end of each day we had towels all over the bathroom floor to soak in the water. The lobby was taken over each day for a family reunion. Trash bins in the lobby were overflowing every night.
Stayed 3 nights in Aug 2024

8/10 Good

Bobbie Jo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My air conditioner in our room broke at 11pm they were able to move the s next door . It was still 91 degrees at 11pm and it was much needed!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hiccup with the elevator but all in all it was perfect
Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Stayed 2 nights in Jul 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the front desk staff. Very helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness
Property located in a run down area and parking was $65.00 a night for outside parking
Stayed 2 nights in Jul 2024

10/10 Excellent

EVANDRO C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Pay to Park
Parking details need to be more transparent. The hotel charges $35 a night to park. Outrageous
Stayed 1 night in Jul 2024

4/10 Poor

Takila

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s was ok the rooms were small
Stayed 1 night in Jun 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024