Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Exterior
Lobby sitting area
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Free daily continental breakfast
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars Superdome
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 18.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 17.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New Orleans

With a stay at Holiday Inn Express New Orleans Downtown by IHG in New Orleans (New Orleans Central Business District), you'll be a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 14 min walk - 1.3 km
  • National World War II Museum - 18 min walk - 1.6 km

Getting around

  • Carondelet at Gravier Stop - 4 min walk
  • New Orleans Union Passenger Terminal - 12 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive

Restaurants

  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬2 min walk
  • ‪Fiery Crab Seafood Res - ‬3 min walk
  • ‪Monkey Board - ‬2 min walk
  • ‪Holiday Street Car Restaurant - ‬2 min walk
  • ‪The Original Italian Pie - ‬2 min walk

About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel with free breakfast, a short walk to Canal Street
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express New Orleans Downtown by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 581 out of 1136 reviews
Rating 8 - Good. 283 out of 1136 reviews
Rating 6 - Okay. 132 out of 1136 reviews
Rating 4 - Poor. 71 out of 1136 reviews
Rating 2 - Terrible. 69 out of 1136 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Clean and quiet
Stayed 2 nights in Dec 2024

8/10 Good

Cassandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very friendly service, delicious breakfast and convenient to walking to Superdome and French quarter. Great stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tonja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just go somewhere else
This hotel is in need of serious renovations… the rooms are decent but there is no hot water to shower and doors don’t automatically shut. You have to slam them to ensure your room is secure. The elevators were wonky and didn’t not feel safe at all.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Stayed 2 nights in Aug 2024

10/10 Excellent

BlueBlue

Stayed 1 night in Nov 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Never disappointed when I stay here,I’m always satisfied with my stay and breakfast is hot and good!
Stayed 1 night in Dec 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tremetria

Liked: Amenities
Stayed 1 night in Dec 2024

2/10 Terrible

Latara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Management was rude did not give me my money back
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say we had an amazing vacation staff was all friendly and we were in walking distance to everything!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denise checked us in. She was friendly, courteous, and efficient. Our air conditioner was not working. It was taken care within 30 mins from time it was reported.
Stayed 1 night in Dec 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Terrence, Spring

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Heater went out first night and water pressure wasnt good
Stayed 2 nights in Nov 2024

10/10 Excellent

LaRanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back next year
Stayed 2 nights in Nov 2024

2/10 Terrible

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Zhuoxun

Liked: Staff & service, property conditions & facilities
Good to have breakfast included at the hotel , there’s not much to eat or good to eat in New Orleans
Stayed 2 nights in Nov 2024

8/10 Good

Darci

Liked: Amenities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room and hotel were very clean and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Orlando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 5 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are hard as a rock they need new mattresses and the bathroom doors don’t close properly and stay closed with the barn door style (I don’t like due to no privacy). Other than this everything else was great.
Stayed 4 nights in Nov 2024

8/10 Good

Edna

Travelled with family
Nos asignaron rápidamente habitación, ofreciéndonos planta baja o alta a nuestro gusto. Bien ubicado el hotel para caminar por la zona turística, seguro el lugar para regresar tarde por la noche. Ni se escuchaba tanto el ruido de afuera pero si entre las habitaciones y pasillos. El desayuno caliente y rico, básico pero con opción de huevo, tocino, jugo , chocolate, pan dulce etc. La limpieza fatal, la muchacha abrió sin tocar la puerta y se asomó Justo cuando me estaba cambiando, no limpió prácticamente sólo tendió la camas. Fuera de ahí muy agradable y tranquila la Estancia
Stayed 4 nights in Nov 2024

2/10 Terrible

Laurance

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property refused to honor the Expedia reservation price. This meant I had to be on the phone with Expedia for 3 hours while they resolved this issue. It was an enormous inconvenience. Eventually Expedia moved us to another hotel.