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Holiday Inn Express New Orleans - Arts District by IHG

3.0 star property

Photo gallery for Holiday Inn Express New Orleans - Arts District by IHG

Exterior
Exterior
Restaurant
Premium bedding, pillow-top beds, in-room safe, individually decorated
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • Bourbon Street
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

Located in New Orleans (Arts/Warehouse District), Holiday Inn Express New Orleans - Arts District by IHG is a 4-minute walk from National World War II Museum and 11 minutes by foot from Ernest N. Morial Convention Center. .This boutique hotel is 0.8 mi (1.3 km) from Caesars Superdome and 0.8 mi (1.3 km) from Smoothie King Center.

What's nearby

  • National World War II Museum - 4 min walk - 0.4 km
  • Ernest N. Morial Convention Center - 11 min walk - 0.9 km
  • Bourbon Street - 16 min walk - 1.4 km
  • Caesars New Orleans Casino - 17 min walk - 1.5 km
  • Port of New Orleans - 3 min drive - 2.1 km

Getting around

  • Saint Charles at Saint Joseph Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 9 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 23 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪Pêche - ‬7 min walk
  • ‪Herbsaint - ‬5 min walk
  • ‪Flamingo A-Go-Go - ‬5 min walk
  • ‪True Food Kitchen - ‬3 min walk

About this property

Holiday Inn Express New Orleans - Arts District by IHG

Hotel with free breakfast, steps from National World War II Museum
Holiday Inn Express New Orleans - Arts District by IHG offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.
A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - Arts District by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. We walked just about everywhere.
Stayed 4 nights in Jan 2025

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Good experience, clean room, good location and good price.. sorry I had to check out before the free breakfast 😔
Stayed 1 night in Jan 2025

4/10 Poor

Hazel

Disliked: Cleanliness, property conditions & facilities

Breakfast very good but not otherwise poor choice

Patrice supplied most of the breakfasts during my stay and was remarkable for her ability to work hard, design a good breakfast and interact well with customers like me. The room itself had many maintenance issues such as missing a window shade, a little mold in the bathroom, filthy carpet. loose bathroom fixture, confusing TV and recontrol options, etc. Trash in the stairwell - although I mentioned it twice to different staff peope - was never removed.
Stayed 6 nights in Jan 2025

10/10 Excellent

Nkere

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Jan 2025

8/10 Good

Albane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Charla

Stayed 1 night in Jan 2025

4/10 Poor

Susanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Tiny room

The first room we got was 58 degrees, heating didn't work. The second room was smaller, the heat worked but not the TV. The receptionist couldn't say how long it would take to get the TV fixed. So, we switched room again. This room was even smaller, with only one chair (the desk chair) to sit on for 3 people. No counterspace in the bathroom and no towel bar, only a very small shelf in the bathroom, and a shower curtain that didn't reach the floor so you always got water on the floor when you showered. We stayed in that room for all 4 nights, but it was not an enjoyable stay. Also no bedside table or shelf on one side of the bed. In addition, the phone didn't work in the first room, and both first rooms had loose floor tiles by the door. Breakfast was OK but always out of something every morning. The last morning there was no milk (I asked), only chocolate milk. To summarize, a lot of neglected details, and a room that was too small for 3 people. Basically, the bed took up the entire room (room 804). Might have been OK for 1 person, but not 3. And the website lies about parking. It says you can self-park for $25 a night. Not true, you have to park in a public lot and download an app. There is no "self-parking" alternative to the valet parking operated by the hotel.
Stayed 4 nights in Jan 2025

8/10 Good

Loxley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us

We had a 3-night stay over a weekend for a convention. The location was very convenient for the convention center as well as streetcar lines. The staff was very friendly and helpful, and the room was clean and comfortable. Great value for the money, highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Dawn

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness

Meh

Pro was the front desk ladies were so welcoming and friendly. Hotel was OK, location was good when you could actually catch the trolley. Really bad delays. Con: Ice machine broken had to go to different floors for ice, not to biggy. Breakfast..just wow..do better. Saturday wa good, friday out of yogurt, hardly any milk and ran out. No muffins and almost all the hot food empty. We gad Volleyball tournament so we had to go buy food at Volleyball tournament ($$$). Lady seemed upset when asked about how long for eggs and ran off, so didn’t ask about anything else. Next day same situation. No milk for cereal, no set up for oatmeal. Need to do better for those who count on this. This was the reason we stayed here. Loud people out in hallway running around felt like no security.
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna, New London

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern basic hotel, nice gym facility, full breakfast to get you started on your day.
Stayed 4 nights in Jan 2025

8/10 Good

Aaliyah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Good affordable hotel stay.

Overall the stay and price was good. The surrounding area was clean. All entertainment and activities were about 10minutes away.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly willing to help with anything you need
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room - quiet hotel and the staff was extremely friendly. It's the place to be if you're doing stuff in the art/warehouse district of want to jump on the street car (right outside) to anywhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and affordable
Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and staff are nice, friendly, and helpful.
Stayed 3 nights in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay. First room they checked me into didn’t have window shades and was on the front(traffic) side of the building. Very good about getting me in a room with shades and a quieter location. Water pressure was not great. The first night the water temp was warmish and the second night it was just barely tolerable. Also, when you turned the hot water on full in the sink, it sounded like someone was jack hammering on the pipes. When I brought this up at check out, the front desk just apologized and said that they have been working on the plumbing. I’m glad they were sorry but they didn’t offer any compensation. I am sick of hotels doing this and I will start demanding some kind of compensation. When you book a room you exchange your money for a room with certain services like a hot shower or Wi-Fi. When these are not provided for whatever reason, there should be some kind of compensation other than “I’m sorry”. You hold up your end and pay the price they ask, but they don’t always hold up their end and provide the services and amenities that you are paying for. Other things…the breakfast was very good with various choices, and the front desk staff and valet staff were very friendly, helpful, and professional.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The clerk was very nice and accomodating. The room was the worst ive been in. Things were broken and smelled bad. The tv was out also.
Stayed 3 nights in Dec 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were not at a standard that you would think of when you say Holiday Inn. They were broken down and things didn't work. I was very disappointed. The staff was very nice and helpful.
Stayed 7 nights in Nov 2024

8/10 Good

Frieda

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
I liked it was close to Amtrak
Stayed 1 night in Dec 2024