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The Eliza Jane, in The Unbound Collection by Hyatt

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Eliza Jane, in The Unbound Collection by Hyatt

Terrace/patio
Front of property - evening/night
Cocktail bar
Cocktail bar
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
315 Magazine St, New Orleans, LA, 70130
  • Canal Street
    2 min walk
  • Caesars New Orleans Casino
    6 min walk
  • Audubon Aquarium
    7 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Publishers)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Publishers)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Magazine Street View)

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

Suite, 1 Bedroom (Interior Atrium View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View, Corner

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, View, Corner

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Editors, 2 Queen Beds with Sofa bed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite (Editors, 2 Queen Beds with Sofa bed)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Editors)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed (Editors)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Magazine Street View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed (Magazine Street View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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4.7 out of 5, Exceptional, (1107)
The price is AU$497
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includes taxes & fees
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About the area

New Orleans

With a stay at The Eliza Jane, in The Unbound Collection by Hyatt in New Orleans (New Orleans Central Business District), you'll be steps from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (0.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 6 min walk - 0.6 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 11 min walk - 1.0 km
  • Caesars Superdome - 18 min walk - 1.5 km

Getting around

  • Canal at Magazine Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Mother's Restaurant - ‬3 min walk
  • ‪Willies Chicken Shack - ‬3 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wow Cafe - ‬3 min walk

About this property

The Eliza Jane, in The Unbound Collection by Hyatt

Hotel with a 24-hour fitness center, steps from Canal Street
The Eliza Jane, in The Unbound Collection by Hyatt offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 196 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Planning an event in New Orleans? This hotel has 1729 square feet (161 square meters) of space consisting of conference space and 2 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Press Room - Onsite cocktail bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25.00 per person
  • 1 bar

Restaurants on site

  • The Press Room

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (1729 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • First-run films
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.00 per person
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.03 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, in The Unbound Collection by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1001 reviews" "
Rating 8 - Good. 142 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SHANNON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very adult. The attention to detail and color scheme and ambiance all sells mature adult. It's conveniently located that makes walking to all the hotspots a breeze. It's was also quiet and the staff was excellent. I will stay here from now on for all my New Orleans trips moving forward.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic hotel. Very laid back and away from the noise. Good service and lots of places to relac
Stayed 2 nights in Aug 2024

6/10 Okay

Joel

Travelled with partner
Liked: Staff & service
Kitschy. Valet is convenient. General lobby ambiance is good… very close to Ruby Slipper and WWII museum. Initially given a room that needed maintenance and cleaning attention - but we were easily switched. Overall average accommodations and experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location!
Stayed 4 nights in Jun 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was such a vibe 10/10!! Me and my Fieance will be back again for marti gras!!
Stayed 3 nights in Aug 2024

8/10 Good

Britney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival the first thing I noticed was that the hotel is beautiful. I loved the whole ambiance, down to the decor. I enjoyed my time here. Bartender Brian was very welcoming. The only downfall was checking out. When i checked I made a payment that the receptionist told me was for incidentals as well as the resort fee. Only to find out at check out that the resort fee was not paid and that I would have to make another payment. There is no mention of incidentals prior to arriving at the hotel, even though this was not the issue for me. The main issue I had was that the guy checking me out is saying that i didn't pay the resort fee (even though check in lady said I did) and he also had no documentation of what i paid for. Moreover, he was not helpful in settling the so called "miscommunication" and there was also no manager on at the time. He was very rude about it and offered no resolution. Another staff member came on and was able to clarify the discrepancies. I loved the hotel but the front desk personnels need to be on one accord in their communication wirh clients. More training is also needed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jonafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and plenty of space. Enjoyed sharing ghost stories with the bartender.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayden

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything but the parking
Stayed 2 nights in Aug 2024

6/10 Okay

BRAD

Business traveller
Disliked: Property conditions & facilities, room comfort
No hot water for most of my stay
Came for a quick 3 night business trip. Had ZERO hot water for the first two nights. Notified the desk after each cold shower and nothing was done about it until the last night. Spoke with management and they only thing they would do is give me points. I don't belong to their rewards program. No discount at all. Hotels.com has hounded them for over a week for some sort of compensation and have been getting the run around. Usually love this property but I think I'm done.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jordon

Stayed 1 night in Jul 2024

10/10 Excellent

Keneesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Pictures online do no justice
Stayed 4 nights in Aug 2024

10/10 Excellent

Cyd

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyesha

Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, and affordable for its sense of elegance and attention to detail. We love it.
Stayed 1 night in Jul 2024

10/10 Excellent

Trina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying there!
Absolutely loved staying there!
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Management needs attention
We have stayed here before- nice hotel and location. This trip was fine but two complaints that should be addressed with management- We stayed in a suite and it was not serviced on our second day so we had to call for help with coffee, towels and toilet paper and such. Promptly handled by the cleaning crew. Check out was expected at 11 and we were on time HOWEVER, it took over an hour for our vehicle from valet. We scanned our little code and it took over an HOUR! Not upset with the valet guys- they looked hard at work and very understaffed! Sammy?! I think this would lay with valet management. Also, front desk guys absolutely not interested in offering any help or assistance sooooo, I would consider some more education for their understanding of customer service. Both men very uninterested in everyone waiting for vehicles. I write this to give management a chance to correct this. Bar staff and restaurant service were always nice as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was good clean, comfortable accessible to to several popular spots.
Stayed 3 nights in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!!
Stayed 2 nights in Jul 2024

8/10 Good

Hanif

Liked: Cleanliness, staff & service, property conditions & facilities
The only issue i had was no microwave in the room
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor around the property and in the room. Very hospitable staff, very clean w/ a bar downstairs, and we were even upgraded for free due to a travel issue earlier in our first day there. 10/10, would definitely stay here again. It’s also very central to many restaurants, the French Quarter, and other areas accessible by the streetcar/bus lines around the area.
Stayed 4 nights in Jul 2024

8/10 Good

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.. everything was great just would love the rooms to have more lighting. Very dim..
Stayed 3 nights in Jul 2024

10/10 Excellent

Simone

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Returning
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible racist front desk guy
I never met before such a horrible racist front desk in my life at 6th July PM. The black guy was a racist who horrible behavior toward Asian guest. ( his name is “D”) I’m not sure the reason why his attitude was so rude to me guests. I was very disappointed & sad such a poor service person. I never met any Hyatt hotels in the world. If you are not Asian, no worry. Other staff was very nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eliza Jane is our #1 Choice while staying in New Orleans. The location is great & the rooms are always spotless.
Stayed 2 nights in Jun 2024