Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This eco-certified hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.
What's nearby
Ernest N. Morial Convention Center - 3 min walk - 0.3 km
Caesars New Orleans Casino - 7 min walk - 0.6 km
Canal Street - 8 min walk - 0.7 km
Bourbon Street - 13 min walk - 1.2 km
Port of New Orleans - 16 min walk - 1.4 km
Getting around
St Charles at Girod Stop - 7 min walk
New Orleans Union Passenger Terminal - 17 min walk
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
Restaurants
Fulton Alley - 4 min walk
Ruth's Chris Steak House - 4 min walk
Ernst Cafe - 3 min walk
Mulate's - 2 min walk
Pêche Seafood Grill - 4 min walk
About this property
The Mercantile Hotel New Orleans
Eco-certified hotel with free breakfast and a 24-hour front desk
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Valet parking on site (USD 45 per day; includes in/out privileges)
Food and drink
Free continental breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Things to do
Arcade/game room
Art gallery
Family friendly
Arcade/game room
In-room kitchenette
In-room microwave
In-room refrigerator
Living room
Separate bedroom
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Kitchenette
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Individual decor
Iron/ironing board
Laptop workspace
LED lighting
Living room
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Valet parking fee: USD 45 per day (in/out privileges)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans
The Mercantile Hotel New Orleans Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The front desk staff is friendly, helpful and professional. Our room was great with a comfortable bed and plenty of room. Great water pressure and plenty of hot water. The bar needs attention. It's rarely open and has no wine opener available for guests. A missed opportunity to generate some income for the hotel. Each room should have a wine opener in it for guests since there is a wet bar and glassware.
Justine
Stayed 4 nights in Apr 2025
10/10 Excellent
Chris
Travelled with group
19 Apr 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
The breakfast was not ready at a designated time.Coffee machine was broken..
Great location.
We had the most unbelievable and fantastic stay at the Mercantile hotel! I have never encountered such a friendly staff, the rooms were fantastic and the breakfast was always impeccable. This is our new favorite hotel and we will absolutely stay here again each time we come back to New Orleans.
The location of the hotel was nice. Very walkable to places we went to. The staff was very nice. The property does not have parking, but instead offers valet parking for $50 a night, which is a little pricy, but convenient.The cleanliness of the room was fine, but the bed was very uncomfortable. The shower water pressure was weak, but the water was very hot. The water for the entire hotel went out for 6 hours on our third day there from 10am - 4 pm. When the water came back on it was quite yellow for awhile. Overall it was maybe a 3.5/5 stay.
the curtains had holes in them and the windows were smeared in mud. I stayed here before and it was pleasant but the room i was given this time needs work
The hotel itself was really nice! I liked the old, historic feel and it was pretty close to everything! When we arrived our AC barely worked, and even after having maintenance fix it, it still sat at 70. We were given stained towels and no robes. There was makeup stains in the bathroom too.
Staff was very friendly and the rooms were very clean and super spacious! We were lucky enough to be there during free parking hours and managed to get a spot right in front of the building so that was a bonus! Only thing I didn’t like was how freezing it was in the rooms and didn’t seem to see a way to adjust the temperature but i know that’s a personal preference. Would definitely stay here again.
Stayed for a last minute outing with some friends. Front desk was attentive , rooms beautiful . First time staying and will definitely be back . My only regret was not going get the complimentary breakfast