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The Mercantile Hotel New Orleans

3.0 star property

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Exterior
Executive Suite, 1 King Bed | City view
1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(109 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(103 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
Arts/Warehouse District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,997 reviews
The price is AU$134
includes taxes & fees
30 June - 1 July
Sonesta ES Suites New Orleans Convention Center

About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • National World War II Museum - 10 min walk - 0.9 km
  • Bourbon Street - 13 min walk - 1.2 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans

Mercantile Hotel

Mercantile New Orleans

The Mercantile Orleans Orleans

The Mercantile Hotel New Orleans Hotel

The Mercantile Hotel New Orleans New Orleans

The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1075 out of 1723 reviews
Rating 8 - Good. 361 out of 1723 reviews
Rating 6 - Okay. 166 out of 1723 reviews
Rating 4 - Poor. 58 out of 1723 reviews
Rating 2 - Terrible. 63 out of 1723 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in New Orleans and picked a great hotel with great location. It was near everything we need and wanted to see. I would definitely stay there again.
Stayed 1 night in Feb 2026

8/10 Good

Talisha

Stayed 1 night in Feb 2026

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, safe environment, good breakfast, and nice staff. Overall great experience. I would definitely recommend and will be visiting again.
Stayed 2 nights in Feb 2026

6/10 Okay

Jamie

Stayed 3 nights in Feb 2026

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Great space for some extra room. Friendly and great location.
Stayed 3 nights in Jan 2026

6/10 Okay

Lawrence

Stayed 1 night in Feb 2026

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities
Everything was perfect I love the old New Orleans feel it gave
Stayed 1 night in Feb 2026

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness
Room was clean, bed was comfortable and the AC issue we had was quickly resolved by the repair man. Breakfast was minimal but items were fresh and the area was clean. The promised water view was a brick building a foot from the window and the room was tiny. The stay was overall nice but a bit pricey.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rohit

Stayed 3 nights in Feb 2026

6/10 Okay

DeQuella

Liked: Staff & service
Disliked: Cleanliness, amenities
The stay was actually excellent. Great location. Great staff. The only thing I didn’t like was that the front desk is telling guest that the cleaners only come every three days in which the room looked exactly like that when entering. Rooms are not thoroughly cleaned so I cleaned my own but that’s the only improvement needed! It was last minute and I booked when I got into town.
Stayed 4 nights in Feb 2026

10/10 Excellent

Tyisha

Stayed 1 night in Feb 2026

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean room. Felt like home. Definitely recommend to friends and families
Stayed 2 nights in Feb 2026

10/10 Excellent

Tammany

Stayed 2 nights in Feb 2026

2/10 Terrible

Bianca

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air did not work. I was also charged for a fan although it was hot in my room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anissa

Stayed 3 nights in Feb 2026

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size and very clean. Many things in walking distance. The gentleman who made breakfast was super sweet to chat with!
Stayed 1 night in Feb 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was on par with what other guests reported - clean, spacious rooms, great breakfast (wasn't expecting the hot foods), and friendly and helpful staff. Missing a star for a few reasons though... Noisy elevators in the old building kept me awake a bit at night. The unexpected early-morning fire alarm was jarring (greasy kitchen we were told), but overall this is a great boutique hotel in the heart of the warehouse district that is walkable to A LOT of the great places NOLA has to offer!
Stayed 3 nights in Feb 2026

10/10 Excellent

Dr Jameson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Manager is a true gem as was Chelsea the primary bartender. Barry, the chef was magnificent too. Staying an extra week
Stayed 12 nights in Feb 2026

8/10 Good

Tiara

Stayed 1 night in Feb 2026

10/10 Excellent

Marcus

Stayed 2 nights in Feb 2026

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities
Room, staff and amenities!
Stayed 1 night in Feb 2026

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean. Staff very nice. The air conditioning was not working well at all! Reported to front desk but, nothing changed. The room was too warm and made sleeping uncomfortable.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dominica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and knowledgeable. My room was clean. We booked the king suite. I like that I was able to go in the room and close the door ro relax while my husband stayed up in the living room area. All in all a great room. Breakfast was your typical hotel breakfast. But it was hot and delicious. I really have no complaints. Great stay will definitely book here again.
Stayed 1 night in Feb 2026

8/10 Good

ha

Stayed 2 nights in Feb 2026

10/10 Excellent

Dominica

Stayed 1 night in Feb 2026

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