The Mercantile Hotel New Orleans

3.0 star property

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior
Executive Suite, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(109 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(105 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • National World War II Museum - 10 min walk - 0.9 km
  • Bourbon Street - 13 min walk - 1.2 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1080 out of 1732 reviews
Rating 8 - Good. 364 out of 1732 reviews
Rating 6 - Okay. 167 out of 1732 reviews
Rating 4 - Poor. 58 out of 1732 reviews
Rating 2 - Terrible. 63 out of 1732 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darius

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities
Clean room, staff and location was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, helpful staff.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities
Loved it and the view so much and everything was pretty close to us
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Great location friendly staff the room is so nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

India

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in New Orleans and picked a great hotel with great location. It was near everything we need and wanted to see. I would definitely stay there again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, safe environment, good breakfast, and nice staff. Overall great experience. I would definitely recommend and will be visiting again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jahwan

Nice room & staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Great space for some extra room. Friendly and great location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities
Room, staff and amenities!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff, great location for access to conference center.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Frank and Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Lovely, helpful staff. Great breakfast. Close to Cruise port.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The location, room and staff were all great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Great location, clean room and friendly staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities
Everything was perfect I love the old New Orleans feel it gave
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely return and really enjoy our stay there.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities
Great service and staff…
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Crystalyn

Liked: Cleanliness, property conditions & facilities
Quiet, clean rooms with friendly staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
great location, clean room, friendly staff! loved the coffee machine also!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Catrina

Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was top notch!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Catherine Therese

Liked: Cleanliness, amenities, property conditions & facilities
very convenient and great staff
Stayed 2 nights in Jan 2026