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The Mercantile Hotel New Orleans

3.0 star property

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Executive Suite, 1 King Bed | City view
Lobby lounge
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(107 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(99 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
Arts/Warehouse District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,974 reviews
The price is AU$170
includes taxes & fees
4 May - 5 May
Sonesta ES Suites New Orleans Convention Center

About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • National World War II Museum - 10 min walk - 0.9 km
  • Bourbon Street - 13 min walk - 1.2 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1019 out of 1647 reviews
Rating 8 - Good. 349 out of 1647 reviews
Rating 6 - Okay. 164 out of 1647 reviews
Rating 4 - Poor. 56 out of 1647 reviews
Rating 2 - Terrible. 59 out of 1647 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities
The staff was really nice. The hotel was MASSIVE and so great! Really glad I chose this hotel!
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Alecia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and we loved the bartender Chelsea!
Stayed 1 night in Jan 2026

8/10 Good

Jean Louis

Stayed 1 night in Jan 2026

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was fair. The breakfast was very limited. The bath towels were so linty I felt I needed another shower after drying and couldn’t let the towels anywhere near my clothes. Otherwise, the room was fairly clean and smelled clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location, room and staff were all great.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely return and really enjoy our stay there.
Stayed 2 nights in Jan 2026

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough options for Breakfast. Staff was kind and helpful. Noisy, not my liking, but the location was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff. Nice breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taxi quick and efficient
Stayed 1 night in Jan 2026

10/10 Excellent

Charvis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2026

8/10 Good

suzanne

Liked: Cleanliness, staff & service, amenities
Nice hotel. Good location
Stayed 1 night in Jan 2026

10/10 Excellent

JULIE, CHEROKEE VILLAGE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel tucked in the warehouse district just outside the French Quarter has large suites with good size living room and bedroom. Bathroom has large walk-in shower too. Complementary breakfast had lots of choices including a coffee machine that made lattes, espresso and more.
Stayed 1 night in Jan 2026

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Jan 2026

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice to have a separate bedroom and living area with microwave and mini fridge. Good location between WW2 museum and FQ. Very prompt resolution to a couple of minor housekeeping requests - no complaints there. Parking in surrounding streets is on paid meter during day but free on Sundays and overnight from 7pm thru 8am. Plenty of daytime parking in nearby lots (in January) using apps to pay so did not need to use valet service. May be different at busier times of year.
Stayed 4 nights in Jan 2026

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, location
Stayed 1 night in Jan 2026

10/10 Excellent

Laborian

Stayed 1 night in Dec 2025

6/10 Okay

Debra

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Breakfast was good except for the potatoes-SUPER DRY and bland/hard/crispy. Front desk staff very nice and friendly Bartender seemed annoyed with us asking for drinks about 10 minutes before happy hour ended. Generally a bit unfriendly/unwelcoming Man sweeping room at breakfast was amazingly friendly My room was hot and uncomfortable because the AC wasn’t really working adequately. The hallway stunk like rotten wet cloths The shower grout was filthy/grimy My toilet clogged which sucked but the response to fix it was excellent. I had to call down to get help but there weren’t any instructions on the phone. Most hotels tell have labels on the phone so you know what to press to call people. My fitted sheet on the bed looked dingy and stained. It would be nice to have a light in the hallway by the mirror and perhaps a fan in the living and sleeping areas due to the poor airflow/AC situation. It would also be nice to have the lamp style with the extra plugs on both sides of the bed. I was with friends who had three different rooms and I know one had toilet trouble too. The other one had a loud fan outside their room for most of the stay. Not the worst experience but not the best either. I do like that the door was card entry as it got later.
Stayed 4 nights in Jan 2026

10/10 Excellent

Nisha

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Clean room amenities and staff was very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious and very good location. Alot of good restaurants in walking distance
Stayed 5 nights in Jan 2026

10/10 Excellent

Theodore

Stayed 1 night in Dec 2025

6/10 Okay

Diner

Travelled with family
Disliked: Staff & service
There was no parking on site.
Stayed 1 night in Jan 2026

8/10 Good

Joshua

Stayed 2 nights in Jan 2026

10/10 Excellent

David, Opelousas

Stayed 1 night in Jan 2026