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The Mercantile Hotel New Orleans

3.0 star property

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior
Lobby lounge
Executive Suite, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(106 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(97 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
Arts/Warehouse District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,994 reviews
The price is AU$173
includes taxes & fees
5 May - 6 May
Sonesta ES Suites New Orleans Convention Center

About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Julia Street Cruise Terminal - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • National World War II Museum - 8 min walk - 0.7 km
  • Canal Street - 8 min walk - 0.7 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1001 out of 1614 reviews
Rating 8 - Good. 341 out of 1614 reviews
Rating 6 - Okay. 161 out of 1614 reviews
Rating 4 - Poor. 53 out of 1614 reviews
Rating 2 - Terrible. 58 out of 1614 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Patricia A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory, Louisville

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic!!! Large room, perfect for partner and me, complete w turn table and records
Stayed 1 night in Jan 2026

8/10 Good

Lilliana, Houma

Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Jeremaine

Stayed 1 night in Jan 2026

10/10 Excellent

Wayne

Liked: Cleanliness, amenities
This is a beautiful old hotel. We were very comfortable, the room was charming, the staff were friendly and helpful. The valet parking made our stay in New Orleans very convenient.
Stayed 1 night in Jan 2026

10/10 Excellent

Ervin

Stayed 1 night in Jan 2026

2/10 Terrible

Harry

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
I didnt look at the breakfast menu
Stayed 1 night in Dec 2025

10/10 Excellent

Ikechukwu

Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 2 nights in Dec 2025

10/10 Excellent

eva

Liked: Cleanliness, staff & service, amenities
It’s a pretty and nice hotel. It is located next to the port and located 2 to 3 blocks near the casino and the French Quarter, I highly recommend this hotel except for the parking it is $51 a night
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room, bathroom and common areas were clean. The bed was firm and comfortable. Breakfast was simple, appealing and satisfying. Overall esthetics of hotel is charming with New Orleans’ jazz and industrial flair. A couple that traveled with us was pleased with their room as well and plans to book again the next time they visit New Orleans. They called it a “hidden gem”.
Stayed 1 night in Jan 2026

8/10 Good

keanna, New Orleans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice view. Only issue A/C wasn’t cooling room. So the front desk provided a fan for the conveniences.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we were staying for 4 nights the front desk staff made sure we had an upper room with a nice view. We found a small parking lot less than two blocks away on a corner with easy online payment. We love to walk and could easily make it to the WWII museum, French quarter, and more.
Stayed 4 nights in Dec 2025

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service
The hotel is in a good location and the decor is nice. I enjoyed a simple buffet breakfast. The primary issue was lack of heat on a cold night. On the following morning, I called and they brought heaters which made a difference overall, I would stay again, but maybe not when the weather is cold or I would request heaters in advance.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First I must say that this hotel is a hidden gem in plain sight. It’s tiny and may not be as popular as the Hilton or Caesar but the rooms are fabulous. I stayed there a couple of nights before and after my cruise. The bedrooms were spacious and the foyer had a desk where I could work in privacy and comfort. The staff were super accommodating and made sure my son and I felt safe after a bad encounter at another hotel. The breakfast was fresh and tasty with multiple hot and cold beverages. Whenever I return to NOLA I’m reserving my stay at the Mercantile. I hope Marlin and D are both still working there. Barry is a top notch chef and made the best waffles according to my son. Blessings to all in 2026.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

8/10 Good

Micheal, San Angelo

Liked: Cleanliness, amenities, property conditions & facilities
Early check in, clean room, quiet stay.
Stayed 3 nights in Dec 2025

6/10 Okay

ronnie

Travelled with family
Disliked: Staff & service, amenities
The breakfast wasn’t good at all. The flavor was nasty. Was waken early with a staff member trying to get in the room. Then front desk called a few minutes later asking why didn’t we change rooms last night. It was a crazy experience. Also the smell of marijuana was bad on the elevators.
Stayed 1 night in Dec 2025

8/10 Good

Frangelis

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was good 👍
Stayed 2 nights in Dec 2025