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The Mercantile Hotel New Orleans

3.0 star property

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior
Executive Suite, 1 King Bed | City view
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(109 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(102 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Sonesta ES Suites New Orleans Convention Center
Arts/Warehouse District
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 3,023 reviews
The price is AU$144
includes taxes & fees
21 June - 22 June
Sonesta ES Suites New Orleans Convention Center

About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Canal Street - 8 min walk - 0.7 km
  • National World War II Museum - 10 min walk - 0.9 km
  • Bourbon Street - 13 min walk - 1.2 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk
  • ‪Embassy Suites Social Hour / Manager’s Reception - ‬1 min walk

About this property

The Mercantile Hotel New Orleans

The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 52 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans

Mercantile Hotel

Mercantile New Orleans

The Mercantile Orleans Orleans

The Mercantile Hotel New Orleans Hotel

The Mercantile Hotel New Orleans New Orleans

The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1064 out of 1705 reviews
Rating 8 - Good. 355 out of 1705 reviews
Rating 6 - Okay. 165 out of 1705 reviews
Rating 4 - Poor. 58 out of 1705 reviews
Rating 2 - Terrible. 63 out of 1705 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Stayed 2 nights in Jan 2026

10/10 Excellent

Donald

Stayed 1 night in Feb 2026

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, amenities
Clean room, staff and location was great.
Stayed 3 nights in Feb 2026

6/10 Okay

Jetaun

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
My room was never cleaned.
Stayed 2 nights in Feb 2026

10/10 Excellent

Deborah

Stayed 2 nights in Feb 2026

10/10 Excellent

Dejanae

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great everything was great, just don’t like that they don’t print out receipts at the desk.
Stayed 1 night in Feb 2026

10/10 Excellent

Tayevion

Travelled with group
Liked: Cleanliness
Disliked: Amenities
10/10
Stayed 2 nights in Feb 2026

10/10 Excellent

Jahwan

Nice room & staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Tamala

Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience!!! Our first time there and we enjoyed it. We will be back.
Stayed 1 night in Feb 2026

10/10 Excellent

Darius

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katie

Stayed 4 nights in Feb 2026

10/10 Excellent

Raksha

Stayed 3 nights in Feb 2026

10/10 Excellent

JONATHAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was Amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities
Great staff, nice facilities. (Feels like a house in the french quarter, while being 10 mins away from it (walking) The only negative was the breakfast... nothing to write home about...
Stayed 2 nights in Feb 2026

8/10 Good

Richard, Alexandria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lobby, breakfast, and location are strengths. One weakness is that the room was too hot overnight, and adjusting the thermostat didn’t help. I reported it to the front desk in then morning, but the problem was never fixed.
Stayed 1 night in Feb 2026

10/10 Excellent

Amie

Liked: Cleanliness, amenities, property conditions & facilities
Loved it! So cute.
Stayed 2 nights in Jan 2026

6/10 Okay

Breesha

Liked: Cleanliness
The room smelled like mildew and needed some updates (lots of cracked/chipped wood). The carpet in the bedroom was wet (ruined my socks). They couldn’t move us but placed a blower in the room (very unsexy). The layout of the room was a little awkward but it was fine. However the staff was nice enough. And the room seemed clean despite the wet carpet.
Stayed 2 nights in Feb 2026

10/10 Excellent

Catrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was top notch!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jodi

Stayed 2 nights in Jan 2026

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Old but cute boutique Hotel. The air-conditioning unit was not working in my room at first. But after bringing it to the attention of the front desk, they were able to rectify the problem quickly.
Stayed 1 night in Jan 2026

8/10 Good

Shanetha

Business traveller
Liked: Cleanliness, staff & service, amenities
Good location for walking to all the things I had going on (conference at the convention center, meetings at the Hilton Riverside, private dinner at the WWII museum). Breakfast staff was great! Rooms were spacious with all the necessary amenities. There was one morning I did not have hot water for my shower. Overall though, I’d stay here again!
Stayed 7 nights in Feb 2026

8/10 Good

Portia

Stayed 1 night in Feb 2026

8/10 Good

Kalyan, Buffalo

Yes
Stayed 3 nights in Feb 2026