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The Mercantile Hotel New Orleans

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Suite, 1 Queen Bed, Accessible, Bathtub
Lobby lounge
Aerial view
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    4 min walk
  • Canal Street
    8 min walk
  • Caesars New Orleans Casino
    9 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Omni Riverfront Hotel
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Free WiFi
Restaurant
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4.3 out of 5, Excellent, (1094)
The price is AU$471
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

New Orleans

Located in New Orleans (New Orleans Central Business District), The Mercantile Hotel New Orleans is a 4-minute walk from Ernest N. Morial Convention Center and 8 minutes by foot from Canal Street. .This eco-certified hotel is 0.6 mi (1 km) from Caesars New Orleans Casino and 0.8 mi (1.3 km) from Bourbon Street.

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk - 0.3 km
  • Canal Street - 8 min walk - 0.7 km
  • Caesars New Orleans Casino - 9 min walk - 0.8 km
  • Port of New Orleans - 15 min walk - 1.3 km
  • Bourbon Street - 16 min walk - 1.4 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Mulate's - ‬2 min walk
  • ‪Pêche - ‬4 min walk

About this property

The Mercantile Hotel New Orleans

Eco-certified New Orleans hotel in New Orleans Central Business District with free breakfast
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of The Mercantile Hotel New Orleans. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Art gallery

Family friendly

  • Arcade/games room
  • Kitchenette
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1039 reviews" "
Rating 8 - Good. 215 out of 1039 reviews" "
Rating 6 - Okay. 107 out of 1039 reviews" "
Rating 4 - Poor. 47 out of 1039 reviews" "
Rating 2 - Terrible. 42 out of 1039 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

emery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this hotel. The staff was friendly when I arrived, the elevator was fast, and my room was right next to it. The hotel is very quiet, as is the area around it mostly. There was street parking every evening when I got in, cutting the cost of parking to around $10 per day instead of $30-40 at the garages. There were great dining choices nearby if you didn't want to venture to the more crowded areas of the Quarter or business district. Lots of great coffee shops and you're on the same street (Girod) as a Rouse's grocery store about 6 blocks away. I'll definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel, the only thing is location it’s kind of far to walk to the French quarter
Stayed 1 night in Jul 2024

10/10 Excellent

Shantonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Chamaine

Liked: Staff & service, amenities
Door didn’t shut so you had to slam it
Stayed 2 nights in Aug 2024

4/10 Poor

Krystel

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Charley

Travelled with family
excellent location of shopping and eating.
Stayed 3 nights in Aug 2024

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Genice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel. I will stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Crystal

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

JaShunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I want to start this review off stating that the workers particularly Rochelle were first class all the way. They made my stay so much easier and they were extremely helpful. I cannot emphasize that enough. They were so helpful. I really like the vibe of the hotel. It had a kind of old world rustic modernization included. I really like the hotel. It is in great walking distance from a lot of the attractions. I would highly recommend this hotel and I will stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Quorney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

Bryant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pickleball Is Life
The desk people, the housekeepers, the bartender - everybody that worked there were simply the best! Could not do enough to help me have a great experience.
Stayed 3 nights in Aug 2024

6/10 Okay

Kayli

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Deirdira

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Dawn

Stayed 2 nights in Aug 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our kids liked the games in the cafe, and the breakfast was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here. No complaints. We would stay here again if we’re ever back in the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, polite and friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Magdalena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Cesar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything close by
Stayed 3 nights in Aug 2024

8/10 Good

Joshua

Stayed 1 night in Aug 2024