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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Kitchen

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Caesars Superdome
    ‪13 min walk‬
  • Smoothie King Center
    ‪17 min walk‬
  • National World War II Museum
    ‪10 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46.3 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 bars/lounges, rooftop bar, lobby lounge

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, (986)
The price is AU$200
for 1 room
includes taxes & fees
6 May - 7 May
SpringHill Suites by Marriott New Orleans Downtown/Canal Street

About the area

New Orleans

TownePlace Suites New Orleans Downtown/Canal Street is centrally located in New Orleans, a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater. .This hotel is 0.4 mi (0.6 km) from Saenger Theatre and 0.5 mi (0.8 km) from Immaculate Conception Church.

What's nearby

  • Saenger Theatre - 8 min walk - 0.7 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Bourbon Street - 14 min walk - 1.2 km
  • Smoothie King Center - 17 min walk - 1.4 km
  • National World War II Museum - 10 min drive - 11.2 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Fiery Crab Seafood Res - ‬10 min walk
  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk
  • ‪The Burgundy Bar - ‬8 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to University Medical Center New Orleans
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out.
Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 787 reviews
Rating 8 - Good. 206 out of 787 reviews
Rating 6 - Okay. 48 out of 787 reviews
Rating 4 - Poor. 23 out of 787 reviews
Rating 2 - Terrible. 33 out of 787 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Kendrick nd the front desk were wonderful
Stayed 2 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

keith, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Sanchit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for family

It was nice and comfortable stay for my family. Rooms were clean and staff was friendly. Locality was great and easy access to everything you need.
Stayed 2 nights in Dec 2024

8/10 Good

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was nice and fairly clean. Our shower in room 1202 has some black mold type substance that needed some attention. Otherwise nice place would consider staying again. Other suggestion would to make coffee and tea available 24 hour a day - 7 days a week.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING HOSPITALITY

The hospitality of the staff was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full size refrigerator, microwave and stove top and dishwasher. Great location entertainment and food all walking distances
Stayed 7 nights in Dec 2024

8/10 Good

Damien, N BETHESDA

Liked: Cleanliness, staff & service
Walking distance from downtown. Make the room every other day. Unorganized breakfast!
Stayed 7 nights in Dec 2024

10/10 Excellent

Penelope

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Montreal

Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hernan

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than what was expected.

Our stay was very positive. Room was clean comfortable and efficient with microwave and refrigerator. Housekeeping did a good job. Located less than 5 miles from French quarter right on canal with the street car stop right outside the hotel doors. Walked to subway, a Vietnamese restaurant and WeDay for fish n wings.
Stayed 4 nights in Dec 2024

6/10 Okay

Ronald

Stayed 1 night in Nov 2024

10/10 Excellent

CLISANTA J

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities
Liked location. Didn't like breakfast.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lydell

Liked: Amenities
Accommodations
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Accommodating

Appreciated the hotel storing our luggage on the final day of our trip!
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best staff in town.

Amazing staff. Very helpful and welcoming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Farley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nola getaway

We really enjoyed our stay . The bed was good, the staff very friendly. Excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, large room.

Very nice room. Clean. Was larger than I expected and had a fridge and stove actually, which I did not need but nice if I did. Only complaint was I could not get the temperature in the room comfortable. It felt very humid/damp despite putting the AC down to the point that I was too cold
Stayed 1 night in Nov 2024

2/10 Terrible

gabriel

Stayed 1 night in Oct 2024

10/10 Excellent

MIOARA

Stayed 2 nights in Oct 2024