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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

Restaurant
View from room
Premium bedding, pillow-top beds, desk, laptop workspace
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Canal Street
    1 min walk
  • University Medical Center New Orleans
    4 min walk
  • Joy Theater
    7 min walk
  • New Orleans, LA (NEW-Lakefront)
    12 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 42.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 46.3 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 46.3 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Premium bedding, pillow-top beds, desk, laptop workspace

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Sonesta ES Suites New Orleans Downtown

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.1 out of 5, Very good, (1011)
The price is AU$264
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sonesta ES Suites New Orleans Downtown

About the area

New Orleans

TownePlace Suites New Orleans Downtown/Canal Street is centrally located in New Orleans, a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater. .This hotel is 0.4 mi (0.6 km) from Saenger Theatre and 0.5 mi (0.8 km) from Immaculate Conception Church.

What's nearby

  • Saenger Theatre - 8 min walk - 0.7 km
  • Caesars Superdome - 13 min walk - 1.1 km
  • Bourbon Street - 14 min walk - 1.2 km
  • Smoothie King Center - 17 min walk - 1.4 km
  • National World War II Museum - 10 min drive - 11.2 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Monkey Board - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪Ruby Slipper Cafe - ‬8 min walk
  • ‪Holiday Street Car Restaurant - ‬10 min walk
  • ‪The Sazerac Bar - ‬10 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel with free breakfast, a quick walk to University Medical Center New Orleans
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out.
Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 39 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Off-site parking within 499 ft (USD 20 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee/tea in a common area

Restaurants on site

  • Vue, an ELEVATED rooftop
  • Lobby Lounge

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: USD 39 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 748 reviews" "
Rating 8 - Good. 195 out of 748 reviews" "
Rating 6 - Okay. 44 out of 748 reviews" "
Rating 4 - Poor. 23 out of 748 reviews" "
Rating 2 - Terrible. 30 out of 748 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities
There was only 1 elevator working the whole time I was there and you had to stand in line for a long time to get on rooms were wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
The property is wonderful I give it a 10 the only down is that there is no swimming pool
Stayed 3 nights in Aug 2024

2/10 Terrible

jean

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 3 nights in Aug 2024

8/10 Good

Alecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice, clean updated loved the price
Stayed 2 nights in Aug 2024

2/10 Terrible

Jovanni

Stayed 2 nights in Aug 2024

4/10 Poor

Deidra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Didn’t have a card to gain access to room. Front desk tonya? Nice and the guy that works front desk we started off bad at check in but was good after. Valet guy works nights zero stars. Couldn't purchase anything. I was checked out and in Florida when anpther front desk called for a debit card. Maam im not even in Louisiana anymore.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The computers at the front desk weren’t working our full stay.
Stayed 4 nights in May 2024

10/10 Excellent

Shawnta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a convenient area. Very easy to get to multiple places by foot. Also has access to the trolley system. The best part is the rooftop bar!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Berlin

Travelled with family, Travelled with pets
Liked: Staff & service
Staff was Great! Rooms were clean!
Stayed 2 nights in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Rooms are not as advertised in photos.
Photos of rooms are not the actual room layout. This is a shared property. Springhill is on the other side. If you are looking for a room with a sofa bed do not book here. Our city view was of a cemetery 😞 Staff was friendly. The room was clean. However, the public restroom downstairs was not flushing properly. I will be booking with Springhill in the further instead of TownePlace.
Stayed 1 night in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Thalia

Stayed 4 nights in Jul 2024

2/10 Terrible

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When we booked, I asked for a mobility accessible room with a walk-in shower. The shower we got...sort of. There are no assist bars in the bathroom, and even the toilet is not ADA compliant! We asked for a properly accessible room and we were told there were none left. I fully expect a complete refund for our dangerous inconvenience! As a former Marriott employee, I know the standards expected of their hotels. THIS IS NOT IT!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay!
Enjoyed the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jimmy

Stayed 2 nights in Jun 2024

4/10 Poor

Shakius

Disliked: Staff & service, property conditions & facilities
The front desk staff and house keeping was very rude and unprofessional
Stayed 5 nights in Jun 2024

10/10 Excellent

Tashia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis Noel

Stayed 2 nights in Jun 2024

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy EARLY check in for us. We used parking nearby. Easily walked to hotel. Room 1011 was big and clean. No smells. No stains. Staff helpful. Easy quick check out. Id definitely stay here again and recomeend. We were close to bourbon street, cemetery #1. All very walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

THELMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk staff not apologetic that no towels available— didn’t get them until after midnight.
Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and the staff was friendly and.courteous.
Stayed 3 nights in May 2024