Trident Inn & Suites, New Orleans

2.5 star property

Photo gallery for Trident Inn & Suites, New Orleans

Reception
Free self-parking
Exterior
Desk, free WiFi, bed sheets, wheelchair access
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪13 min drive‬
  • Canal Street
    ‪15 min drive‬
  • Caesars New Orleans Casino
    ‪15 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New Orleans

With a stay at Trident Inn & Suites, New Orleans in New Orleans (New Orleans East Area), you'll be within a 15-minute drive of Bourbon Street and Caesars Superdome. .This hotel is 11.7 mi (18.9 km) from Canal Street and 11.9 mi (19.1 km) from Caesars New Orleans Casino.

What's nearby

  • Bourbon Street - 13 min drive - 16.9 km
  • Canal Street - 15 min drive - 18.9 km
  • Caesars New Orleans Casino - 15 min drive - 19.1 km
  • Port of New Orleans - 16 min drive - 21.5 km
  • Ernest N. Morial Convention Center - 16 min drive - 19.8 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Ba Mien Restaurant - ‬6 min drive

About this property

Trident Inn & Suites, New Orleans

Hotel in New Orleans with free breakfast and a 24-hour front desk
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 141 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 302 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 228 out of 1001 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Victoria

Liked: Cleanliness
For the most part the hotel was clean and quiet didn’t like the fact you couldn’t take breakfast bar food back to your room and the security guy was a bit rude
Stayed 4 nights in Jan 2025

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service
Clean but falling apart
No place to purchase water. Most things seemed either broken or falling apart. Clean. Just about killed myself in the shower it was so slippery, even with warning.
Stayed 1 night in Jan 2025

6/10 Okay

Rahul

Liked: Staff & service
The corridor and the room smells very bad.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie, Attalla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel. I made a big mistake when booking this hotel, and the hotel was very helpful in getting the issue fixed. The hotel was very clean. We didn’t utilize any of the things the hotel had to offer because we only stayed a night. I would definitely stay here again if in the area.
Stayed 1 night in Jan 2025

10/10 Excellent

Klára

Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Trip
Hotel was 15 minutes from downtown and included gated parking so you felt safe. The hotel has been recently renovated and the rate was very affordable! Front desk was very friendly and accommodating
Stayed 4 nights in Dec 2024

8/10 Good

Md Monir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Everything was good
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I love the spacious room! Very accommodating. My only complaint would have to be the bathroom. The vent was annoyingly squeaky and most hardware in the tub was damaged upon arrival.
Stayed 1 night in Dec 2024

10/10 Excellent

Sandhya

Liked: Amenities
Great deals
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Stayed 1 night in Dec 2024

10/10 Excellent

Mehmood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and reasonably good hotel. Breakfast was also fairly good.
Stayed 1 night in Dec 2024

10/10 Excellent

Baoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, fences in parking was perfect, room comfortable, breakfast was mid but good enough for price of room. Easy choice if on a budget.
Stayed 2 nights in Dec 2024

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and bedding was clean. The hotel and rooms need updating Bathroom had water damage to wall. On 3rd morning no hot water manager is giving us a discount. Didnt do breakfast due to it being all carbs.
Stayed 3 nights in Dec 2024

8/10 Good

Nina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Surya

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I waited 20 minutes before someone showed up to the front desk for check in. When I arrive to my room, there wasn’t one single car in the parking lot, felt very odd. Location was also kinda far away from the downtown area.
Stayed 1 night in Oct 2024

6/10 Okay

FNU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is not good .. Eggs are kind of spoiled other stuffs are okay..
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

6/10 Okay

Rashawn

Stayed 1 night in Dec 2024

10/10 Excellent

Shayna

Stayed 1 night in Oct 2024

6/10 Okay

Jake

Travelled with family
Liked: Cleanliness, staff & service
Stayed one nice because we were just passing through. We had 2 queen beds which sadly one of them had a mattress cover that seemed to have burnt holes in it exposing the mattress and the bathroom door was odd and difficult to open, something was wrong with the handle. Other than that place seemed ok, but in the process of updates and improvements.
Stayed 1 night in Dec 2024

8/10 Good

Debjit

Travelled with family
Disliked: Cleanliness
Overall Satisfied
Bed were clean and hotel staff are very friendly and good
Stayed 1 night in Dec 2024

6/10 Okay

crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024